Alex Montemayor is seeking an IT system analyst or support technician position. He has over 15 years of experience in programming languages like SQL, Visual Basic, C++, Java, and HTML. He also has experience with accounting practices for inventory control and purchasing. His experience includes serving as an IT support technician and manager where he communicated with users and coordinated with programming teams to handle hardware and software issues. He has experience performing and overseeing installation and maintenance of networks using Linux and Windows servers.
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1. Alex Montemayor
7558 Morgantown Road, Bowling Green, KY 42101
(270) 202-9673
almonteky@gmail.com
OBJECTIVE: Seeking a position as an IT System analyst and support technician
SUMMARY OF QUALIFICATIONS
• Experience in programming Languages: SQL, Visual Basic, C++, Java, and HTML
• Familiarity with accounting practices for inventory control and purchasing
• Served as support technician and service manager. Communicated with end users and
acted as liaison with programming team; handled hardware and software trouble calls
• Performed and oversaw installation and maintenance of LAN and WAN networks utilizing
Linux and Windows servers
EXPERIENCE
Programming
• As a team leader I defined business processes for a construction company, then
designed and maintained a Visual Basic.Net application that integrated with a SQL
database.
• Automated the bid creation process, which also generated material requirement list,
and tracked sales and costing data.
• Interfaced sales and production data with accounting data to manage costs and
optimize sales margins.
• Generated specifications, supervised programming, and maintained Java 3D
rendering program.
• Wrote and maintained smaller office tools using Microsoft Excel, Access, and Word.
• Wrote reporting tools using Microsoft Streets and Trips.
• Wrote internal web sites for interaction with supply vendors.
Accounting
• Worked with Peachtree and QuickBooks software to standardize business processes
and practices.
• Created an Inventory part numbering system, categorizing parts into sub groups and
associating them with appropriate GL accounts to conform to accounting needs.
• Established a costing, inventory control, and material requirement system.
• Configure reporting tools to track costing and sales data.
End User Support
• As service technician and subsequently service manager, received and responded to
requests for hardware and software support at client’s location.
• As owner of Internet Service Provider business handled telephone support calls, and
performed remote assistance where required to facilitate dial up connectivity.
• Proficient at using Windows and Microsoft Office and conducted training for new
users in common computer practices.
Hardware and Software Maintenance
• Installed and maintained servers, work stations, and printers on local area networks
2. • Installed and maintained operating systems and application updates and program
changes.
EMPLOYMENT HISTORY
• National Barn Company, Portland, TN - July 2003 to present
IT Manager and Purchasing Agent
• PremierNET, Bowling Green, KY - 1993 to 2003
Vice-President
• On-Site Computer Service, Bowling Green, KY - 1990 to 2003
President, Service Manager
• Computerland, Bowling Green, KY - 1985 to 1990
Technician, Service Manager
EDUCATION
• Apple Computer
o Laser Printer Service Course - 1990
• Hewlett Packard
o Xerography and LaserJet Service Course - 1990
• Compaq Computer
o Technical Training - 1990
o Compaq Deskpro, SystemPro, and LTE Systems
• IBM
o Connectivity Series Training - 1991
LAN Basics
LAN Hardware
LAN Software
Host Connections
o Service Training - 1992
PS2 Model Computers
• Computerland
o Service Symposium - 1990,1991
Developing a Service Business Plan
Parts, Repairs and Profitability
How to Use a Service P&L
Using CSMS to Manage Service
Motivating Technical Personnel
Communicating to Keep the Customer
Measuring Service Customer Satisfaction
• Western Kentucky University, Bowling Green, KY
o Department of Continuing Education - 1998
o Manager's Guide to Supervising People and Leading a Team
• Colorado Technical University, Online Program
o Associate Degree in Computer Science - 2009
REFERENCES
References upon request