Temeka L. Cromer is seeking a position as an operations supervisor with over 10 years of experience managing medium to large groups of employees. She has a proven track record of developing continuous improvement processes, managing employee performance and training, maintaining a safe work environment, and meeting production, quality and cost goals. Her professional experience includes roles as an Operations Supervisor at AEL Span and Exel Logistics where she planned operations, managed staff and resources, and ensured quality and safety standards were met.

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Temeka L. Cromer
110 Southport Rd #115
Spartanburg, SC 29306
Mobile: 864-219-0388
Email: misscromer81@gmail.com
Qualification Summary
Highly motivated supervisor with more 10 years’ experience monitoring, coordinating and
controlling medium to large groups of employees to achieve organizational goals. Proven track
record of the following:
 development and implementation of practical continuous improvement processes
 effective management of employee performance including appraisals, support, training and
discipline
 development and maintenance of a safe work environment to meet all health and safety standards
 planning and management of resources to consistently meet production, quality and cost goals
 resolution of critical issues in a time-sensitive environment using excellent analytical skills
Solid working knowledge of:
 cost control
 quality control, safety and improvement
 shipping/receiving and inventory control
 material management
 forecasting and production scheduling
 manufacturing processes and procedures
 personnel and labor relations
Professional Experience
AEL Span - Operations Supervisor
Spartanburg, SC 4/2015-present
Essential Duties
 plan, direct and co-ordinate manufacturing operations and activities for employees under my
supervision
 set and manage productivity standards
 prioritize, assign and review duties and work activities to meet productivity and quality goals
 plan, organize and monitor resources to achieve efficient use of labor, equipment and materials
 manage labor and supply costs to work within financial budgets
 identify and implement process improvements
 recognize and resolve production and quality issues through Corrective Action Plans
 organize and monitor staffing schedules and rotations

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 evaluate employee skills, identify and implement training requirements
 communicate goals and performance standards to employees
 coach and counsel employees towards improved performance
 conduct performance evaluations and make recommendations regarding employees
 assure employee compliance with safety and quality requirements
 ensure consistent adherence to company policies, procedures and performance standards
 manage inventory control and storage
 maintain a safe and clean working environment
 maintain up-to-date work records
Exel Logistics - Operations Supervisor
Spartanburg, SC 9/2010 - 4/2015
Essential Duties
 Provide forecasting and estimation of production requirements and staffing responsibilities
 Monitored various activities and processes linked with operations management
 Design and plan operations processes daily
 Managed staff and prioritized work flow
 Reviewed and evaluated the operations work force job performances
 Coordinated the training of all personnel in the operational functions of the department
 Provide direction and manage ten areas of production employees
 Provided excellent internal and external customer service - troubleshooting and complaint
resolutions
 Maintain and inspect the quality of the process freight and shipment orders
 Research and analyze quality findings for root cause analysis of quality issues
 Active member of the safety committee
TFE Logistics - Operation Supervisor 8/2008 - 9/2010
Spartanburg, SC
Essential Duties
 Supervising production line operation in accordance with plant policies and procedures.
 Coordinated with other departments and customers to improve customer service.
 Responded to customer service inquiries, requests and complaints appropriately.
 Carried out performance reviews, scheduling, and maintenance on inventory levels.
 Ensure that all quality, service, and safety standards are being met
 Assumed total responsibility for recording and maintaining all payroll and attendance issues to be
reported to Human Resources
 Responsible for shift schedule to include, but not limited to, work station assignments/ rotations,
employee training, employee vacations, backup for absent employees
 Communicating production/ performance with other supervisors and plant managers
 Updating necessary reports and completing shift paperwork
TFE Logistics - Process Controller: 3/2005-8/2008
Spartanburg, SC

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Essential Duties
 Ensure customer orders are filled and processed in a timely manner
 Responsible for managing up to 45 associates
 Responsible for ensuring that all quality checks are completed and all required paperwork is
complete
 Liaison between supervisors and leads over production employees’ distributing daily production
requirements
 supervised shift operations of a 24/7 production unit
 controlled all aspects of safety, quality and productivity
 ensured compliance to regulatory standards
 supervised and developed 45 employees
 administered policies, processes and procedures
Technical Skills
 MS Word
 Access
 Excel
 SAP
 knowledge of Lean Manufacturing principles
 broad knowledge of production operations
 knowledge of quality management systems
 knowledge of staff management principles and practices
Core Competencies
 organizational skills
 communication skills
 problem assessment and analysis
 decision-making
 delegation
 teamwork
 coaching
 conflict management
 adaptability
 stress tolerance
Education - High School Diploma Spartanburg High School 1999
References - Available on request