This document provides a summary of Ronald Magrow's experience and qualifications for a sales professional position. It outlines his current role as a Senior Team Lead for logistics at Academy Sports and Outdoors where he ensures exceptional customer service and compliance with company policies. Prior to this, he held progressive roles over 6 years at MPI Research in shipping, clinical pathology, and as a Research Specialist supervising a team. He has competencies in logistics, transportation, regulatory compliance, and client services. His education includes a year of study at Lansing Community College and various certifications in fire safety, hazardous materials, and Lean Six Sigma.

1. 12617 Bradshaw Street, Overland Park KS, 66213 • (517) 230-6133 • Email: rmagrow@hotmail.com
SALES PROFESSIONAL
Highly skilled management professional with extensive experience in customer service. Recognized for
keen ability to collaborate and identify needs of clientele while adhering to mandated standard operating
procedures. Motivated team leader with proven track record to implement strategic approaches to plan,
prepare and execute complex projects. Superior systematic, analytical and problem solving abilities
coupled with excellent interpersonal and communication skills necessary to effectively interact with co-
workers and customers to conceptualize and provide effective solutions to improve productivity.
CORE COMPETENCIES
♦ Logistics | Transportation ♦ SOP Development ♦ Shipping/Receiving
♦ Needs Assessments ♦ Regulatory Compliance ♦ Documentation
♦ Client Services ♦ Training & Development ♦ Forklift
♦Hiring ♦ Training ♦ Driving Sales
PROFESSIONAL EXPERIENCE
Academy Sports and Outdoors (2014-Present)
Overland Park, KS
Senior Team Lead-Logistics
• Received certification to complete 4473 paperwork, submittals for approval and required ATF
monthly gun audit.
• Assists with departmental zoning, weekly ad set up, housekeep in all departments of the store.
• Ensures providing exceptional customer service is the top priority of every interaction for both
myself, and the employees under my management.
• Drives efforts of team to complete assigned tasks while managing lead-on-duty responsibilities
through effective communication and organization.
• Ensure compliance with Academy policies and procedures to maintain a safe, productive
environment for associates and customer.
• Involved in hiring and on-boarding new employees.
• Implemented procedure for organizing and maintaining first in first out merchandise in the
back stock room.
• Created schedules for all hourly employees ensuring coverage across all departments.
• Cross-trained in Soft-Lines Department to better learn all aspects involved in creating a
successful thriving environment.
• Involved in setting expectations and holding team members accountable for policies set by
Academy.
• Managed numerous departments such as Operations, Hard-Lines and Logistics.
RONALD MAGROW

2. MPI Research (2008 – 2014)
Mattawan, MI
Held various progressive positions within leading contract research organization, which provides cost effective
preclinical and early clinical services to clients worldwide.
Research Specialist III (2010 – 2014)
Appointed to contribute to daily operations within archives department.
• Perform as Lead Trainer delegating and managing workload for Clinical Pathology Sample Management
Department with proficiency in domestic and international shipping regulations.
• Execution of data quality assessments and analysis utilizing LIMS, Exylims, eDoc, and Provantis.
• Liaison with key client personnel relaying critical information and key contact for FDA and USDA.
• Ensure timely and efficient delivery of product and medical supplies.
• Cross-trained in processing, scheduling, and labeling.
• Review, update and edit standard operating procedures (SOPs)
Key Accomplishments:
• Handle strategic planning for instrument backups.
• Provide direction to Transportation Coordinators by segmenting client’s strategy into executable goals and
creating development plans.
• Investigate continuous improvement opportunities within transportation logistics field.
• Actively participate in evaluation, selection and implementation of transportation and inventory
management systems.
Research Specialist II (2009 – 2010)
Promoted to train, develop and supervise employees.
• Supervised team of 2-4 research professionals.
• Managed international medical and biopharmaceutical shipments.
Research Specialist (2008 – 2009)
Hired to assist in shipping and clinical pathology departments.
• Performed assigned duties adhering to standard operating procedures (SOP’s).
• Ensured shipments were delivered within established deadlines.
Earlier Position
Sales Supervisor | Office Max | Okemos, MI | 1999 – 2008
EDUCATION & PROFESSIONAL DEVELOPMENT
Lansing Community College (1 Year) (2001)
Lansing, MI
Fire Science Academy (2002)
Lansing Community College, Lansing, MI
Firefighter 1 & 2 Certification (2002)
Hazmat First Responder Awareness/Operations (2002)

3. Lean Six Sigma White Belt Certification | MPI Research| (2010)
DOT-IATA Hazardous Material Training | | MPI Research| (2009)
FSC Certification (2015)