1. ANDIE L. LUMANOG
Abu Hamour, Doha, Qatar
(+97477636483)
andielumanog@yahoo.com
Waiter / Food Service worker with 9 years of experience in food serving and preparation,
Graduate of Hotel and Restaurant Services, with training and certificates in Hospitality,
Catering, and Hotel Operations. Possesses a keen knowledge on Table Skirting, Table Setting,
Napkin Folding, and Cooking. Adhering to the highest standards of Customer Service, Quality,
and Hygiene. Seeking a position to effectively apply my knowledge and skills on your
Organization.
PROFESSIONAL EXPERIENCE__________________________________________
Sushiminto Japanese Restaurant Doha, Qatar
Waiter September 25,2014 – Present
Lighthouse Marina Resort Subic Bay Free Port, Zambales, Philippines
Waiter April 01, 2011 – November 08, 2013
Greeting, accommodating, directing seats to Patrons upon arrival
Present menus to Patrons, answering inquiries regarding food and beverages, suggesting
menus
Taking and delivering orders in a prompt manner
Making sure that drinks are refilled throughout the meal
Keeping dining table clear from unnecessary items
Offering and suggesting desserts
Showing interest by asking question about their dining experience
Ensuring Patrons are satisfied with the service provided
Delivering of bill and processing of payment
McDonalds East Bajac, Olongapo City, Philippines
Service Crew February 2006 – October
2008
Greeting Patrons
Answering questions from Patrons about food and beverages, suggesting meals
Up-selling food and beverage products, introducing new products to Patrons
Taking food and drinks order
Communicating Customer orders to Kitchen Staff
Ensuring Customer orders are assembled properly in the kitchen
Processing of payment
2. Serving of food order
Providing excellent Customer Service Skills
EDUCATION___________________________________________________________
Mondrian Aura College Zambales, Philippines
Hotel and Restaurant Services (Graduate) 2009-2011
TESDA NC2 Hotel Elizabeth, Baguio City, Philippines
Holder for Housekeeping (On the Job Training)
SEMINARS ATTENDED_________________________________________________
Hospitality Industry Interactive Govern Park Road Baguio City, Philippines
July 2009
Front Office Operation
Creative Catering
Personality Development
Interactive and Demonstrative Hospitality Industry Conference Pampanga, Philippines
September 19, 2010
Food and Beverage Services
Fruit and Vegetable Carving
Art of Garnishing
Hospitality Industry Interactive Conference Teachers Camp, Baguio City, Philippines
January 23,
2011
Guests Services
Purchasing
New Trends in Hotel Operations
PERSONAL DATA______________________________________________________
Date of Birth: February 16, 1990
Place of Birth: Olongapo City, Philippines
Gender: Male
Citizenship: Filipino
Religion: Roman Catholic
Height:
5’7”
Weight: 130 lbs.