The document is a cover letter and resume from Cathleen N. De la Cruz applying for a position at a reputable firm. In the cover letter, she highlights her skills such as working under pressure, clear writing, dealing with people professionally, and overcoming obstacles. Her resume then outlines her work experience in food and beverages in Dubai and the Philippines as well as her current role as a secretary, receptionist, and assistant bookkeeper in the Philippines. She is seeking a new suitable placement to further her professional development and maximize her knowledge and skills.

1. H.R OFFICER
HUMAN RESOURCE DEPARTMENT
REPUTED FIRM
Dear Sir / Madam,
I am taking the liberty to inform you that I would like to apply for any suitable
placement in your prestigious firm. Therefore, I would like to test my credentials for the said
post.
I can offer many skills from my studies, work experiences and other activities such as;
• Working enthusiastically under pressure.
• Clear concise writing.
• Dealing professionally with a wide range of people.
• Overcoming obstacles and negotiating for the support I need.
• Working in variety of teams.
I believe that my work experiences would help me prodigiously in this slot and would
also go along way in handling the duties of the job proficiently. As a leading firm, I feel that your
company offers an opportunity for the young aspiring people like me to carve out a niche for
themselves.
I hope that my curriculum vitae show the skills and potential to join the company. I am
available for an interview at your convenience.
Sincerely,
Cathleen Narvaez De la Cruz

2. Cathleen N. De la Cruz
Al Rigga, Deira, Dubai, U.A.E
Mobile Number: +971-50-7828-906
Email Address: cath.delacruz02@gmail.com
Objective
To maximize the application of my knowledge and skills and be worthwhile part of your company which
will give way to professional development on my part.
Professional Profile
• Highly motivated individual, having organizational skills and outstanding customer relationship
management.
• Establishing instant rapport together with charisma to liaise with others.
• Able to demonstrate leadership qualities and analytical skills.
• Listen to subtle communication and convert them into active resolution.
• Capable to analyze situations and handle assignments under pressure and pursue high levels of
thinking and decision making.
U.A.E Work Experience
MOVENPICK HOTEL JUMEIRAH BEACH March 10, 2012 – May 15, 2013
Food and Beverages Attendant/Cashier/Hostess
Jumeirah Beach Residence
 Assisting the admin executive in keeping records of the company
 Answering calls and welcoming & assisting guests
 Managing inventory of assets and supplies, monitoring critical level of stocks, sourcing for
suppliers and submitting invoices
 Scheduling and coordinating meetings
 To ensure the guests receive high quality services and service provision
 To ensure that health and safety and procedures are respected
Achievements:
 Rookie of the month
 Employee of the month

3. MIRAGE MARINE March 15, 2009 – March 16, 2012
Food and Beverages Attendant/Cashier/Hostess
Abu Dhabi
 Assists and attends to the needs of the guests
 Present menus to patrons and answer questions about menu items, making recommendations
upon request
 Take orders and serve foods/beverages to patrons at tables in dining establishment
 Checking the customers if they are enjoying their meals and take action to correct any problems
 Collect payments from customers
 Inform customers of daily specials
 Clean tables or counters after patrons have finished dining
 Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
Work Experiences
CLARK BOOKKEEPING SERVICES May 2013-Present
Secretary/Receptionist/Assistant bookkeeper
Urdaneta City, Pangasinan, Phils.
 Assisting the bookkeeper in keeping financial records of company’s expenditure, profit and loss
 Balance out the profit and expenses of a business
 Notes payments made and what each payment was for and keeps track of money taken in
 Prepares a report and submits it to an accountant who is responsible for calculating tax
payments, issuing official reports.
AVON PHIL. May 2013-Present
Direct Sales Representative
Urdaneta City, Pangasinan, Phils.
 Selling cosmetics, beauty and make-ups,
 Collecting orders and payments
 Remits payment directly in the office
Educational Attainment
Eastern Institute of Computer Technology 2006(Undergraduate)
Cubao, Quezon City, Philippines
Personal Data
Date of Birth: June 20, 1988
Citizenship: Filipino
Religion: Roman Catholic
Passport No.: EC2277073
Visa Status: Tourist Visa
Date of Entry: March 04, 2015 (unextendable)
Skills: Good Interpersonal skills, Computer Literate (MS Office and internet Surfing)

4. Character Reference
Available upon request.
I hereby that all information herein is true and correct to the best of my knowledge and belief.
________________________________
Cathleen N. De la Cruz
Applicant