1. Robert Vong
7092 Lisa Lane Westminster CA 92683 630-730-7038, Robert.Vong1@gmail.com
EDUCATION
Strayer University, Chicago, IL 2008
B.A.A. Business Management
PERSONALEXPERIENCE
Network Capital Funding Corp., Irvine, CA 10/2015 – Current
FUNDING SUPPORT
 Call borrower’s employees to verify employment
 Stack borrowers documents for scanning
 Upload documents into Encompass and Resware program
 Make payments to VA and FHA loans
 Prepare reports for Underwriters
 Prepare reports for Funders
Bank of America, Costa Mesa 01/2015 – 07/2015
TELLER
 Welcome each customer with a warm greeting
 Make transactions (Deposit/Withdrawals) accurately for each customer
 Make suggestions to customers on how to better their financial life
 Balance cash drawer correctly
ZARA, Costa Mesa, CA 10/2014 – 01/2015
STOCKROOM ASSOCIATE
 Prices and organizes over 4,000 garments received in shipment in a fast & effective way
 Replenishes over 300 particular garments from the stockroom to the sales floor every
hour as merchandise sells from the sales floor
 Backstock garments to the stockroom that does not belong on the sales floor in a timely
and organized manner
Delta Global Services, San Diego, CA 07/2013 – 10/2014
RAMP AGENT
 Marshalls aircraft on the ramp including directing, assisting and parking all arriving,
departing and towed aircrafts in accordance with safety policy and procedure
 Performs wing walker duty to protect the aircraft wing from equipment
 Lifts, loads/unloads, sorts and transfers passenger baggage, airmail, freight and company
material in and out of aircraft bins, belt loader or baggage carts in a safe manner and
within specific time constraints
American Metro Bank, Chicago, IL 06/2006- 03/2009

2. ASSISTANT IT ADMINISTRATOR, BSA TEAM MEMBER, TELLER
 Ensured the back-up of critical information to the network was completed daily
 Assigned the Network Administrator role to act as Liaison between Bank and Core
Processor
 Set up new employees and modified existing employees on core and operating systems
 Managed the bank’s website using Dreamweaver software
 Assisted in troubleshooting the network when system was unavailable
 Assisting customers with transaction (deposit, withdrawal)
 Developed spreadsheets utilized for the review by the BSA and CRE teams
 Reviewed transactions daily to ensure transactions were in compliance with applicable
rules and regulations
 Trained in the Bookkeeping and General Books departments
LTH Consulting Co. Huntington Beach, CA 01/2011- 01/2013
ASSISTANT IT ADMINISTRATOR
 Assisting users on problems with their personal computer and printers
 Assisted and taught users with MicrosoftExcel, Word,Access, PowerPoint, and Outlook
 Managed in Bookkeeping and Data Entry
Lee Midwest, Inc., Skokie, IL 09/2004 - 06/2006
MANAGER
 Recruited, hired and trained warehouse associates in all aspects of their responsibilities
 Worked with the district management team, wholesale sales, and corporate staff to
identify cost efficiencies and sales opportunities
 Ensured the security of all company assets
 Ensured that all paperwork is completed and inventories are conducted
 Maintained productivity of all warehouse associates including monitoring and
evaluating their performance
PROFESSIONALDEVELOPMENT
 Trilingual in English, Cantonese, Vietnamese
 Adept in WORD, EXCEL, Power Point, and Dreamweaver
 Quick learner, well organized, and self-motivated
 Drive and determination to exceed any established goals
 Excellent customer service, work ethic, and multitasking skills
 Outstanding team player
PERSONAL& PROFESSIONALREFERENCES
Available upon request