Mohammed Idrees Mohiuddin is seeking a position as an IT Sales Executive where he can utilize his 3 years of experience in sales and over 7 years of experience in IT. He has a background in .NET development and currently works as an IT Sales Executive in Sharaf DG in Dubai. His roles include giving presentations to customers, maintaining relationships, and ensuring excellent customer service. He has strengths in communication, decision making, working independently and under pressure.

1. MOHAMMED IDREES MOHIUDDIN
Contact no: - +971528823106
Email id - mohammedidreesmohiuddin@gmail.com
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OBJECTIVE:
To be a part of an IT Organization as an IT Sales Executive where I can contribute in
Growth of its business using my efficient skills in Sales
 Intermediate with 74.2% from Narayana Junior College, Hyderabad (Board of
Intermediate) in 2008
 S.S.C with 56% from Turning point High School, Hyderabad (Board of secondary
school Education) in 2006.
 PGDCA from CMC institute Hyderabad in 2008
PROFESSIONAL EXPERIENCE:
TOTAL EXPERIENCE: 3YEARS
Company : (Sharaf Group, SHARAF DG) (UAE)
Duration : 2-Jan-2014 till present
Position : IT Sales Executive (Retail Associate)
Job Description:
 Give Presentation and demonstration to the customers.
 Gaining a clear understanding of customer’s requirement.
 Recording sales and order information of the customers and sending to suppliers.
 Maintaining and developing relationships with existing customers via telephonically and
emails.
 Maintain an awareness of all promotions and advertisements.
 Ensure that each customer receives outstanding service by providing a friendly environment,
which includes greeting and acknowledging every customer, maintaining solid product
knowledge and all other aspects of customer service.
 Assist in floor moves, merchandising and display maintenance.
 Assist in processing and replenishing merchandise and monitoring floor stock.
 Communicate customer requests to management.
 Assist in completing price changes within the department.
 Participate in year-end inventory and cycle counts.
 Any other tasks as assigned from time to time by any manager.
 Attending team meeting and sharing best practice with colleagues.
 Assisting shoppers to find the goods and products they are looking for.
EDUCATIONAL QUALIFICATION:

2.  Reporting discrepancies and problems to the supervisor.
 Giving advice and guidance on product selection to customers.
 Receiving and storing the delivery of large amounts of stock.
 Keeping up to date with special promotions and putting up displays.
 Stocking shelves with merchandise.
Worked as a .net developer at MAGWEB Technologies (Hyderabad)
From June 2012 – July 2013 - (IT SALES EXECUTIVE)
TECHNICAL SKILLS:
 Monitoring, reporting and troubleshooting the issues for the services and other issues.
 Trouble shooting for cabling (links), hardware replacements/reset/transfers issues.
 Troubleshooting of faults and analyzing the root cause for the same.
 Implement measures proactively in order to prevent potential issues/faults.
 Computer logs performances are checked for the alarms generated on the nodes.
 Collaborates with the vendors for the fault management function.
 Analysis of Active /History alarms and report to the concerns departments and
knowing the cause of the alarms generated.
 Follow up on-call support (24*7) for all Departments.
 Makes routine maintenance checks, takes follow up actions and documents.
RESPONSIBILITIES:
 Leadership & Management of Technical Engineers or small team
 Carries out highest level technical support skills per technology
 Supports to Fault Management function
 Supports Performance Management function
 Supports Configuration Management function
 Collaborates with others to resolve complex matters
 Takes part in 24x7 (Call-out) for technical support
 Supports planning and execution of complex network HW/SW upgrades
 Investigations major outages
 Supports report writing as required by management
 Interfaces with Vendor engineers on escalated technical matters
 Makes routine maintenance checks, takes follow up actions and documents...
KEY STRENGTHS:
 Quick Learner.
 Self-confidence, Highly motivated and commitment to achieve results.
 Team work skills with the ability to interrelate and work.
 Positive Attitude and Good Communication (oral and written) Skills.
PERSONALITY TRAITS:
 Strong persuasive skills.
 Good in decision making.
 Excellence in Presentation, negotiation and communication Skills.
 Target Oriented & Hard worker.
 Ability to work in minimum supervision.
 Ability to work under pressure.

3. PERSONAL DETAILS:
Father’s Name : Mohammed Jani Mohiuddin
Nationality : Indian
Passport Number : k5553706
Date of Birth : 22-12-1989
Sex : Male
Marital status : Single
Languages Known : English, Hindi, and Urdu
Visa Status : employment
Present Address : Al-Riga Street, Dubai.