Ahmedin Saeed is a system administrator with over 7 years of experience in IT support and administration. He has expertise in Microsoft operating systems, Active Directory, disaster recovery planning, computer networks, and more. He holds certifications like MCSA and MCSE. Saeed is currently working as a system administrator for a major retail company where he provides IT support, maintains servers and networks, and manages backups. He is looking to advance his career with a new company where he can develop his skills further.

1. REAS OF EXPERTISE
Microsoft operating systems
Active Directory & Group Police
Disaster Recovery Planning
Computer networks and TCP/IP
Network cabling
Preventative maintenance
SharePoint Administration
Project management
Patch Management
Supporting desktop systems
Microsoft SQL Server
VMware Technologies
Virtualization
Security products
PROFESSIONAL
MCSA
MCSE
PERSONAL SKILLS
Troubleshooting
Leadership
Time management
Technically minded
Pro-active
Analytical
PERSONAL DETAILS
Ahmedin Ramadan Ibrahim
Saeed
RIYADH – Waddi Labban-
Assir Street
M: +966 56 158 7985
E:
ahmedin.r.i.saeed@gmail.com
DOB: 18/10/1989
Driving license: Yes
Nationality: Eritrean
Ahmedin Saeed
System Administrator
PERSONAL SUMMARY
A successful System Administrator with extensive analytical and software
experience of investigating and diagnosing network problem and also knowledge
of IT operating systems, especially Windows, Windows Server 2008 – 2012, SQL
Server. ERP system Multi-talented with good all-round technical skills and the
ability to develop and maintain close working relationships with other support and
development teams. Having the personal drive required to deliver a service that
exceeds the expectations of colleagues and end users through a positive, well
organized and structured work ethic.
Looking for a career advancement opportunity with a company that will challenge
my problem solving skills and allow me to develop my knowledge & potential.
WORK EXPERIENCE
Major Retail Company – Art of Kohl Ltd.Co
System Administrator June 2012 – Present
Acting as technical lead to identify and implement solutions to problems affecting
IT services. Providing 1st/ 2nd Line and some 3rd Line support over the telephone,
remotely and face to face to clients & internal staff members.
Duties:
 Server Administrator, Computer and Network Technician, IT Solutions
Consultant, POS support agent with ICG Dubai, CCTV Networking.
 Updating and monitoring IT user accounts.
 Maintenance & management of the Critical Windows based Server
Environment.
 Maintaining up to date Antivirus levels on all machines company wide.
 Working on Active Directory accounts, configuration of desktops & laptops.
 Managing and monitoring of backups in multiple locations.
 Providing maintenance support and break-fix solutions.
 Producing documentation on operational, system and user procedures &
guidelines.
 Follow documented processes i.e. implementing change control procedures.
 Liaising & meeting with external suppliers of IT services.
 Producing reports for senior managers.
 Troubleshooting technical problems and implementing solutions.
 Purchasing of IT Equipment and software in line within agreed budgets.
 Supporting a multi-site IT infrastructure of at least 100 employees.
 Responsible for the fast and accurate troubleshooting of reported faults.
 Providing technical support via helpdesk systems for a wide range of internal &
external applications.

2. Major Retail Company – Mahmood Saleh Abbar Co. Casio Company
Assistant Executed Manager JAN 2010 - NOV 2011
Duties:
 Visit potential customers for new business.
 Provide customers with quotations.
 Negotiate the terms of an agreement and close sales.
 Gather market and customer information and provide feedback on buying
trends.
 Represent organisation at trade exhibitions, events and demonstrations.
 Identify new markets and business opportunities, like Jarir, Extra, Carrefour &
Retail Shops.
 Record sales and send copies to the sales office.
 Review own sales performance.
Major Retail Company – Mahmood Saleh Abbar Co. Casio Company
Sales Coordinator JAN 2009 - DEC 2009
Duties:
 Sale and explain the type of product specifications and promotion to customers
and send sales reports to the officials and focus on goods that in demand and
asked to provide the product.
KEY SKILLS AND COMPETENCIES
 Highly organized and disciplined with a passion for Information Technology.
 A positive, high energy team player.
 Knowledge & understanding of backup technologies & disaster recovery methods.
 Knowledge of VBscript, Shell Script, HTML language & Software license control.
 Experience of: VMware, Hyper-V, Windows 2008, 2012, Active Directory Group
Policies, TCP/IP, DNS.
 Having a passion for providing excellent customer service.
 Customer focused and keen on exceeding expectations.
ACADEMIC QUALIFICATIONS
 BSc.IT Bachelor of Computer Science in Information Technology.
Sikkim Manipal University India, Bangalore City.
 Diploma in Hardware
Global Info Tech Center. India, Bangalore City.
 Studying MSc.IT Master of Computer Science in Information Technology.
Sikkim Manipal University U.A.E, Dubai

3. REFERENCES
Ibrahim Idris
Human Resource Manager
Art of Kohl Ltd.Co
Riyadh, Ar Riyad Saudi Arabia
Email: Ibrahim@aok.com.sa
Phone: 0562001006
Asim Katamish
Executed Manager
Mahmood Saleh Abbar Co.
Riyadh, Ar Riyad Saudi Arabia
Phone: 059521294