Louis Ferrell IV has over 10 years of experience in customer service and call center roles. He has held positions such as Floor Supervisor, Member Service Representative, Performance Coach/Agent, Warehouse Manager/Office Manager, and Kiosk Manager. Ferrell has strong communication, analytical, and problem-solving skills and experience managing teams and meeting production goals. He is proficient in Microsoft Office, PeopleSoft, QuickBooks, and other technical skills. Ferrell holds a degree in Business Administration and is currently pursuing a degree in Communications.