Manoj Yadav SR is seeking a position that enables him to utilize his strong organizational, analytical, interpersonal, and communication skills. He has over 3 years of experience as a Senior Process Analyst at Cross Domain Solutions Pvt Ltd in Bangalore. His responsibilities included analyzing customer property and liability reports, tracking requests, and creating activities in applications. He received several awards for his work including the Spotlight and Alpine Climber awards. Manoj has strong skills in Microsoft Office, particularly Excel, and applications such as Lotus Notes, EPIC, and CITRIX. He holds a B.Com degree from APS College of Commerce in Bangalore.

1. MANOJ YADAV SR
#49D,old no 46,℅ K V Narayanaswamy, 13th cross,Kethamaranahalli, Rajajinagar 1st block, Bangalore –
560010.
manojyadavsr91@gmail.com
Career Objective
To obtain a position that will enable me to use my strong organizational, analytical,
interpersonal, innovative and communication skills, and ability to work well with people.
Strengths & Skills
 Perfection, Strong analytical, Logical and problem solving skills with the ability to make well thought
out decisions
 Quick Learner
 Good Time management skills
 Ability to desire and learn new skills and improve existing capabilities
 Strong organizational skills along with the ability to meet deadlines.
 The ability to work well as part of a team and also act on own initiative.
 Good Team Management ability & has the ability of get the work done by team members.
 Ability of forgiveness and Good Convincing Skills
 Good Knowledge of Microsoft applications (Word & Excel)
Work History
Worked with cross domain solutions Pvt ltd - Bangalore as Senior Process Analyst From June 2012 to
March 2016.
Process Related Activities
 Analyze and reconcile customer property & Liability, providing Loss summarized & Stratified report
on the basis of client requirements to market the policy.
 Tracking requests & allocating the same to respective team members on a priority basis.
 Creating of activities in application for confirmations or clarification from CSR/Account Manager.
 Assigning tasks to associates and responsible for day-to-day deliverables, adhering to timelines as per
agreed Quality
 Drafted and reviewed Standard Operating procedures before being approved by onshore team
 Worked with Team leaders in planning and executing the goals
 Analyze and do test run or live run on any newly received projects
 Assisting associates in clarifying their queries related to the process
 Interaction with the client to get more information for last minute changes in a report which is used to
market the Insurance Policies
 Being a member of “BCP” to work & monitor the task from home.
 Conducts Team meetings in order to convey the message related to the process and conducts
brainstorming sessions for the betterment of the process

2. MIS (Management Information System) Related Activities
 Training new joinees , auditing their transactions for making any changes in the training procedure
based on their performance. And, providing the feedback of their performance to the higher
management.
 Responsible for providing weekly reports (Branch Adoption, Utilization, Branch Deliverables) and
Monthly reports (P&Q report, Branch adoption Master Tracker etc) and also provide an analysis report
to the higher management as per their requirement.
 Created presentation formats for monthly/quarterly process reviews
 Formatting & customization of reports as per client requirements.
 Preparing RCA’s.
 Fixing target to associates. And, share the efficiency and utilization report of each associate in the team
with the higher management.
 Preparing and Presenting the Monthly process review Analysis Report to Higher management.
 Coordinate with internal and external auditors for various internal and external audit requirements.
 Updating a Process flow chart as and when we receive new updates related to the process. And share
the same with the team and Higher Management.
Professional Achievements
 Moved to Shimoga Branch to handle the Team on April 2015.
 Received Spotlight Award (Rewarded for best performers in a month).
 Received Alpine Climber Award (Rewarded for Employee of the Quarter)
 Won Kaizen Award for contributing ideas to improve productivity, Quality, and Efficiency which
helped reduce transaction time.
 Maintained Error Free Delivery and contributed to improving in efficiency of the process.
 Trained new joiners in the team and managed the team effectively.
Soft Skills
1.Good Knowledge in Excel
 Pivot Table
 Vlookup, Hlookup
 Concatenate
 Conditional formatting,
 Various Charts & Graphs
 Text to columns
 Other Excel related Formula’s
2. Good Knowledge of Microsoft Applications (Word & Excel)
3. Applications Used : Lotus Notes, EPIC, CITRIX, Certsnow, CSR24.

3. Educational Qualification
Qualification Year of Passing Educational Institution
S S L C
PUC
B.Com
March 2007
March 2009
May 2012
Vasavi Vidya Samasthe –Shidlaghatta – 78.56%
Govt Boys PU College – Srinivasapura – 78.33 %
APS College of Commerce – Banaglore – 66.48%
Personal Profile
 Father Name : Reddappa P
 Mother Name : Anusuyamma
 Date of Birth : 22nd Sep 1991
 Gender : Male
 Nationality : Indian
 Marital Status : Single
 Language Known : English, Kannada, Hindi & Telugu
 Hobbies : Listening Music,Playing indoor & Outdoor games.
Permanent Address :#1368,
Hanumanapalya, Srinivasapura Town,
Kolar – 563135,Karnataka.
Declaration:
I hereby declare that the above said all information is true and best of my knowledge.
Place: Bangalore
Date:
Manoj Yadav SR