Steve Kennedy has over 30 years of experience in hospitality, business ownership, and leadership development. He has successfully grown multiple businesses, doubling revenues as Executive Director of Guest House Conference & Retreat Center. Kennedy provides coaching, consulting, seminars and workshops to entrepreneurs and executives through his company Winning the Game of Business. He has a degree in food service management and hospitality and is a certified life and business coach.

1. Steve Kennedy
46 Rte. 148 Killingworth, CT 06419 • 978-815-0484 • steve@winnningthegameofbusiness.com
PROFILE
A results-driven leader with a diverse background and demonstrated success in the business world and
personal development arena. Including as an author, workshop leader and professional coach. My career focus
has been in hospitality and developing human potential, specializing in leadership development and strategic
planning, as well as improving day-to-day operations. Proven track record of working within an existing
culture to positively impact the organizations ability to maximize its greatest asset; “People”
AREAS OF EXPERTISE
• Team Leadership & Collaboration • Business Development & Marketing
• Productivity and Profitability Improvement • Strategic Thinking and Planning
PROFESSIONALACCOMPLISHMENTS
• Strategically developed and coordinated diverse product mix to maximize productivity and
efficiency while minimizing the effects of market fluctuation. Realized fiscal and operational
growth continuously for 25 years.
• Effectively identified and installed core values for the company and recruited, interviewed, and
hired people who aligned with those values, enabling the organization to consistently provide
exceptional customer service.
• Efficiently grew and managed operations from $1M annual sales to $5M, while overseeing the
sales/marketing, administrative/financial, purchasing, customer and supplier relations.
• Successfully steered operations of 8-12 business units while generating consistent growth and
profitability. Through decisive leadership and understanding of business relationships, sustained
contracts with major corporations from 10-15 years.
BUSINESS OWNERSHIP/ HISTORY
Guest House Conference & Retreat Center 2010 – 2015
Served as Executive Director, to restructure the organization for scalable, sustainable growth.
Guest House Retreat & Conference Center is a nonprofit organization with a strong Northeast presence.
• Doubled Revenues: $700K to $1.4 million by identifying our Ideal Client Profile and then
seeking out those type of clients and developing strong partnerships with them, allowing us
to have a steady predictable revenue base.
• Developed our USP (unique selling proposition) and recognizable identity and brand language,
new website and competent marketing tools. See more at www.guesthousecenter.org
• Hired an effective management team to develop a strong team atmosphere as well as
implemented a clear-articulated organizational structure, with well-defined authorities,
responsibilities and accountability allowing us to attracts and keep motivated quality people.
• Developed an opportunistic, return on Investment (ROI) focused strategy for capital
improvements and growth with adequate budget tracking for all departments.

2. Steve Kennedy, Resume Page 2
• Implemented a large portion of necessary policies, contracts, and protocols to guide the
organizations processes.
• Developed, maintained and supported a strong Board of Directors: served on committees,
sought build board involvement with strategic direction for operations as well as for future
vision. Provide the Board with comprehensive, regular reports on the revenues and
expenditures of the organization.
• I lead by example using authenticity, kindness, compassion, humor, fearlessness, honesty and
compassion. “I believe in treating people the way they want to be treated”
Your Best Life Seminar Center 2009 - 2010
• Providing life and business coaching, seminars, workshops and educational resources,
Including a bookstore and gift shop.
Winning the Game of Business 2004 - Present
• Coaching andconsulting to small business, entrepreneurs and executives
• Authored “The Entrepreneur’s Quest for Ultimate Success” & Co-author “Success and Happiness”
Corporate Catering Inc. 1995 - 2007
• Providing delivery and catering services to 150 business clients on the North Shore
Custom Catering Inc. 1990 - 2007
• Providing social upscale and banquet services for large events /1 million annual sales
Custom Cup Café 1994 – 2006
Retail gourmet coffee/bakery concept (Sold for substantial Profit)
Ocean Street Seafood Restaurant 1990 – 1994
Steve’s Food Service Inc. 1982 - 2008
Provided in-house contract dining and vending services to large Fortune 500 companies
• Grew business to 5 million in sales with 10 individual contracts with major corporations.
EDUCATION & PROFESSIONAL DEVELOPMENT
Essex Agricultural and Technical Institute, Degree in Applied Sciences in Food Service Management and Hospitality
The Coaches Training Institute, San Rafael, CA. (2003-2005).
Completed comprehensive 2-year program, consisting of 125-hours of classroom instruction.
Followed by the board exams to become certified.
Insight Worldwide, (2001-2005) Completed intensive Leadership Development Program.
International Coaches Federation, (2004 – present). Numerous trainings and seminars.
Cambridge College, (2007) Meeting the Leadership Challenge with Joan Goldsmith.
Dale Carnegie & Associates, Inc. (1992) Completed Public Speaking Certification.
COMMUNITY ACTIVITIES
Big Brothers of Massachusetts Bay, Boston, MA (2002- 2009).
Volunteer Big Brother/ Big Brother Award 2004 Big Brother of the Year Finalist
Elected Town Official Representative (1994-1999)
Elected for two terms in city wide election
Youth Soccer Association, Lancaster, MA Certified for coaching youth soccer.

3. (Coached multiple youth sports for 10 years)