1. Sue O’Hearn
2016 San Pasqual Street Pasadena, CA 91107
sueohearn@yahoo.com 626-318-0396
Profile Summary Result-oriented executive with several years of experience in the life insurance industry and an
extensive career in retail buying for one of the country’s largest department store corporations.
• Highly motivated self-starter
• Excellent analytical, problem solving and organizational skills
• Exceptional interpersonal and negotiating skills
• Extremely effective manager, team builder, motivator
Work History
Northwestern Mutual Life, Los Angeles, CA
2013 -
Present
Assistant Financial Representative, part time
• Prospecting sales opportunities, preparing presentations, servicing clients, expediting
applications, working with underwriters and policy service agents.
• Manage office staff and workflow for over 400 client files; life insurance, disability,
long-term care, annuities, investment portfolios, health insurance.
• Licensed in CA for Life, Accident & Health Insurance
Fashion Institute of Design and Merchandising (FIDM), Los Angeles, CA 2009 - 2013
Instructor, part time
• Developed college curriculum and taught four Retail Business courses; Merchandising
Strategies, Business Planning, Assortment Planning, and Merchandise Buying.
• Forged working relationships between the college and apparel manufacturers,
establishing links for student job placement and on-site class visits to manufacturers.
• Nominated ‘Teacher of the Year’ in the Business College three consecutive quarters.
May Department Stores International (MDSI), Los Angeles, CA 2002 - 2005
Regional Advisor, Better Sportswear Import Division, part time
• Researched competition’s private label business in the Southern California market and
reported findings to corporate import division in New York.
• Extensive monthly analysis of inventory flow, sourcing, styling, pricing, merchandising
and advertising of competing stores.
Robinsons-May Department Stores, Los Angeles, CA
1982 - 2000
Senior Buyer, Better Sportswear Division
• Company’s largest apparel buying office, purchasing for 64 stores in CA, AZ, NV. Managed 14 direct
reports, as well as 6 store coordinators.
• Grew annual sales revenue to $45 million, ‘Buyer of the Year’ awarded 8 years.
• Developed annual business plans encompassing sales projections, gross margin requirements, stock-
to-sales ratios and market trend analysis.
• Lead Buyer for corporate international steering committee; responsible for developing monthly
deliveries for 480 stores throughout the country including Lord & Taylor, Foley’s, Filenes, Hecht Co.
• Negotiated with domestic and international manufacturers for pricing, shipping terms and advertising.
• Extensive international travel to Asia, in addition to monthly buying trips to New York.
Community
Involveme
nt
Served on several auxiliary boards in the Pasadena community including The National Charity League
Pasadena Chapter, Friends of Foothill Family Services, Circle of Friends of Kidspace Children’s Museum,
and the Pasadena Children’s Guild.
Education
Bachelor of Science, Business Management University of Arizona 1981
CA Department of Insurance, Life, Accident & Health License #0162154 2013
Proficient in Word, Excel, PowerPoint
Able to travel