This document provides a profile for a personable, analytical, and cost-conscious professional with broad experience in administrative, medical administration, consultative sales, customer service, accounting, and office administration. They have considerable expertise developing treatment plans, training programs, and implementing holistic knowledge of esthetics and health topics. Their core competencies include developing strategic goals, implementing treatment plans, communicating policies, providing support, spearheading projects, and overseeing inventory management. Their experience includes senior laser technician roles developing client treatment plans and training programs, cashier roles ensuring excellent customer service, and store manager roles overseeing operations, staff, inventory, and financials.

1. Profile
Personable, Analytical, and Cost-Conscious Professional offering broad-based experience providing excellence in
administrative and medical administration. Considerable expertise creating treatment plans for clients, developing
leading-edge training programs, and implementing holistic knowledge of Esthetics and health-related topics.
Superior project management, implementation, follow-up, and consensus-building skills. Able to keep a high func-
tioning environment running seamlessly. Extremely focused on creating training that delivers an above-average
ROI.
Proven record of experience in consultative sales, customer service and support, general accounting, inventory
control, and office administration.
Core Competencies
• Developing & Executing Strategic Goals • Implementing Treatment Plans
• Communicating & Administering Policies & Programs • Providing Support to Management, Staff, & Clients
• Spearheading Key Projects, Initiatives & Rollouts • Providing General Accounting Support
• Providing Employee Training & Support • Overseeing Inventory Management
Experience
AMORE LASER SPA, AUSTIN, TEXAS 2009 - PRESENT
SENIOR LEAD LASER TECHNICIAN
• Create client-specific treatment plans for client requested results.
• Perform procedures including laser hair removal, skin rejuvenation, skin tightening, nail fungus treatments,
microdermabrasion, chemical peel, and spider vein treatments.
• Subject-matter expert on effective skin care and products.
• Steer an effective training program, maintaining quality personnel development on all treatment protocols.
• Oversee inventory management, ensuring adequate supply of spa and retail products as needed.
Target, Austin, Texas 2008 - 2009
CASHIER
• Steered excellence in customer service initiatives while efficiently process guest purchases.
• Focused on aesthetics and cleanliness of front end, accurate cash handling, and down time assistance.
Sara A. Rosenkranz
512-809-8960 sara.ann.rose@gmail.com 720 Airport Blvd. #23 Austin, TX 78702

2. Chair King Furniture, Inc., Austin, Texas 2002 - 2008
STORE MANAGER
• Managed inventory, floor arrangements, staff supervision, sales and marketing initiatives, and financial ac-
counting.
• Oversaw day-to-day operations of the store, providing excellence in customer service and support, and
retaining existing clientele.
• Initiated and launched an employee-focused training program, focused on continued employee develop-
ment.
SALES ASSOCIATE
• Laid the groundwork for growth and enhanced profitability by effectively merchandising furniture and ac-
cessories.
• Consulted and designed creative and soothing outdoor living spaces for clients, from start to finish.
• Charged with shipping and receiving of client merchandise, assuring the success of each piece.
Education and Certifications
Laser Hair Removal, Senior Technician
Austin Community College
CORE CURRICULUM, ONGOING
Nuvani Institute
ESTHETICIAN SPECIALTY LICENSE, JUNE 2008
European Institute for Massage Therapy
MASSAGE THERAPY REGISTRATION, 1998 - 1999
Friendswood High School
HIGH SCHOOL DIPLOMA, 1997
References available upon request