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Stephanie Merse is a highly motivated Visual Merchandise Manager with over 15 years of experience at Lord and Taylor. She has a proven track record of developing strategic floor plans, executing visual merchandising strategies, and leading teams to drive sales. Her core competencies include merchandising, planogram execution, product knowledge, customer service, and people skills. Currently she is the Visual Manager at the Yonkers, NY Lord and Taylor, where she determines product placement, creates impactful sales zones, and partners with leadership on store flow and vendor relationships. Previously she held roles as Visual Assistant and Merchandiser at the Paramus, NJ location.
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resume first draft
- 1. Stephanie Merse 50 Wilkens Drive ~ Dumont, New Jersey 07628 (201) 446-0326 stephanie.merse@gmail.com Visual Merchandise Manager Highly motivated, big box-experienced Visual Manager with capability to fulfill multifaceted roles. Exhibits a consistently high level of productivity, driven to achieve results, and uses well thought-out risk to implement changes to what isn’t working. Takes on all challenges with a “can do” approach and is able to lead a project as well as take direction. Excellent written and verbal communication skills; highly organized; keen attention to detail. Core competencies include: ♦ Merchandising Strategies ♦ Superb Presentation Skills ♦ Product Knowledge ♦ Floorset implementation ♦ Customer Service Excellence ♦ Retail Sales ♦ Plan-o-gram execution ♦ Innovative Problem Solver ♦ Excellent People Skills PROFESSIONAL EXPERIENCE Floorset Execution: Took the strategic vision of executive leadership and swiftly developed detailed plans of action, collaborating with staff in execution of floorsets. • Determined strategic placement of fixturing, merchandise, mannequins and other display elements when deciding the layout of the sales floor . • Helped guide Area Sales Managers and Sales staff in execution of floorset directives. • Created key item outposts and cross-promotional presentations in high traffic areas to drive sales. • Partnered with General Manager and Area Sales Managers to create high impact sales zones. • A valued voice when deciding store flow and vendor adjacencies with Store Manager, Regional Vice President and Regional Visual Manager. • Participated in store walkthroughs with executive leadership • High level attention to detail to assure that all company standards are maintained. • Able to look at changes with a critical eye and effectively communicate why something isn’t working. Merchandising: Used knowledge of color coordination and styling to create aesthetically-pleasing, easy to shop clothes racks. • Assisted in merchandising and placement of new receipts • Helped in the set-up of weekly sales by executing signing directives and pulling together merchandise. • Made bold, impactful setups of key items and top sellers at front and focal locations to drive sales. • Gave direction and advice to sales staff on placement of merchandise. Styling & Trends: Implemented seasonal trends in a fresh and innovative way. • Created eye-catching, stylish mannequin displays by staying current on the latest trends. • Strategically placed mannequins on the selling floor in high traffic areas and strikezones, utilizing branding and other visual assets, to draw customers attention to the product. • Educated sales staff on trends, key items, accessorizing and layering to drive sales through weekly fashion “rallies”. Problem-Solving & Analysis: Consistently implements keen analytical abilities and a proven team-based work to facilitate efficient and effective solutions. A critical thinker open to alternative views to optimize decision-making. • Analyzed departmental sales and made flow changes to underperforming areas. • Collaborated with Area Sales Managers, thinking outside the box to come up with innovative solutions to increase profits.
- 2. Stephanie Merse Résumé / Page 2 Leadership & Supervision: Worked with staff and developed support through hands-on training and a leadership approach that emphasized decision-making through active listening. • Identified and helped develop talent in store • Helped coach and motivate sales force, using praise as well as constructive criticism when warranted . EMPLOYMENT Lord and Taylor 2007 – 2015 Visual Manager, Yonkers, NY, 10/2014 – present Visual Assistant, Paramus, NJ, 8/2010 – 10/2014 Merchandiser, Paramus, NJ, 9/2007 – 8/2010 Sales Associate, Paramus, NJ 4/2007 – 9/2007 EDUCATION & TRAINING LEONIA HIGH SCHOOL, Leonia, NJ Diploma, 1998 Computer Skills: POS Systems, scanners/inventory systems, Computerized Cash registers, MS Office (Word, Excel, Outlook)