This curriculum vitae summarizes the qualifications and experience of Avendra Mahilang. He has a PGDCA and BA from Ravi Shankar University Raipur from 2014. He has over 5 years of experience in retail management, including roles as Floor Manager at Louis Philippe and Customer Relationship Executive roles at other retailers. His responsibilities have included managing store operations, visual merchandising, inventory management, and achieving sales targets. He is proficient in MS Office and has strengths in grasping concepts quickly and being a motivated and adaptable team player.

1. CURRICULUM VITAE
AVENDRA MAHILANG
BALODA BAZAR.
Pin 493331.
Mobile No.:91-7869191992
91-9165634661
E-mail: avendrakumar26@gmail.com
CAREER OBJECTIVES:
To work in an environment which provides a congenial atmosphere and the scope to expose my potentiality with
due challenges; want to grow within a group and want to demonstrate the group culture to help in achieving the
organizational goals.
EDUCATIONAL QUALIFICATION:
 Completed PGDCA with Ravi Shankar University Raipur in the year 2014.
 Completed BA with Ravi Shankar University Raipur in the year 2014.
 Completed 12 th Council Higher Secondary Education Chhattisgarh, in the year 2011
 Completed 10th Higher Secondary Education Chhattisgarh, in year 2009.
Technical Skills:
 Category Management and Procurement (SOP) –Kids Apparel, Men’s Apparel.
 Supply chain management.
 IT skills - MS Office,
 Marketing & Promotional Skill
Current Industry Experiences
 Employer of: LOUIS PHILIPPE (DIDYMOUS RETAILS INDIA PVT LTD)
 Floor Manger from: Sept. 2014 To till now
 Location: Raipur
Job Responsibilities
 Manage the store’s activities in accordance to the company s Norms and polices
 Manage 2000sq.ft Area of the store where I am responsible for Men’s Department along with back office work,
monthly average activity
 Manage the Visual Merchandising of store.
 Maintenance of the DSR, ATV, ABS, MTD, Report, global Counting Report, Offers Report
 Coordinate staff & Manager to resolve all customer related issues.
 Achieving targets and goal for maximization of sale.
 Take care about the CRM
 To provide best of the services to the customer, this will help substantially to increase the sale to store
Industry Experiences
 Employer of: WRANGLER
 CRE(Customer Relationship Executive) from: April 2014 to Sept. 2014
 Location: Raipur
 Employer of: VISHAL MEGA MART (ARHPL)
 CRE/Acting Floor Manger from: Oct 2012 to march 2014
 Location: Raipur
 Employer of: GLOBUS STORE PVT. LTD)
 CRE(Customer Relationship Executive from: 8 Month
 Location: Raipur (Chhattisgarh)
Job Responsibilities
 Oversee the daily operations of the store.
 Work towards meeting personal and location sales metrics and customer satisfaction standards by
maximizing the customer's experience.
 Focus on key business initiatives, store presentation, marketing execution, inventory management, loss
prevention and daily operational cost control.
 Manage multiple priorities with demonstrated management skills to include; coaching, training, recruiting
and communication.
 Analyzing & reviewing the market response / requirements and communicating the same to the sales staff for
accomplishment of the business goals. Team Development, facilitating staff learning and development. Problem
solving, handling unusual circumstances
Profit Center Operations
 Establishing short / long term budgets for store in tune with the corporate strategies for achieving business
targets.
 Manages all phases of store operations to ensure maximum sales and profitability
 Analyzing ABS, Conversion ratio and other data for maximization the sales & profit.
 Forecasting, business planning & analysis, managing profitability (P&L) for the assessment of revenue

2. potential in business opportunities across the retail Sector.
Customer Relationship Management
 Interfacing with the customer for suggesting the most viable product range and cultivating relations with them
for securing repeat business.
 Managing customer care for smooth execution of sales.
 Fast resolving problem & quarries of customer.
Area of Responsibility -:
 Taking care of employees satisfaction & 100% Target achievement of departments & proper display of the
 Profitability & cost control & managing visual communication
 Managing old/age stocks.
 Establishment of Standard Operation Procedure (SOP) and operations optimization
 Reviewing of Store Inventory level for each article depending on its Sale & Self Life.
 Devising promotional schemes on different SKU’s on a weekly or monthly basis.
 New product introduction and arrange training on the products to all our stores.
 Sales planning for each Assortment Class in order to achieve Per Store per Day Target (PSPD).
 Responsibilities: Sourcing, pricing, quality assessment, commercial analysis, MIS and working knowledge of
SAP.
Area of Responsibility -:
 Tracking overall Top and Button line targets of the DEPARTMENT.
 Ensuring outstanding customer service and increasing customer’s delight level.
 Stressing on merchandising to add on more sale.
 Up sell to achieve the target
 Ensuring VM of the store.
 Effecting Housekeeping tasks on time.
 Listening daily briefing of team member regarding sales performance of the store.
 Maintaining punctuality and grooming.
Undertaking extra responsibly like logistic, marketing activities, vendor’s management, offers man agent
etc.
 Coordinating with the concern purchase managers of replenishment
 Preparing and submission the weekly report (MIS) to the Cluster Head.
Training Attended -:
1. I have done 3 months of Sales & Marketing training from DON BOSCO TECH Raipur.
MY STRENGTH:
 I have a good grasping power.
 Will power, punctuality and self confidence.
 Highly motivated, flexible adaptable a team person.
OTHER INFORMATION
 Father’s Name : Mr. Arjun Singh
 Date of Birth : 26th
December 1993
 Sex : Male
 Religion : Hindu
 Nationality : Indian
 Marital Status : Unmarried
 Language Proficiency : Conversant in Hindi, English
 Hobbies : Playing Cricket
DECLERATION
I do hereby declare that all the statements made above are true and genuine to the best of my knowledge and belief.
Place : Raipur ( C.G. )
Date : (Avendra Mahilang)