Ron Shenker
3832 Northwest 59th Street
Coconut Creek, Florida 33073
(908) 217-0557
Email: ronshenker1@comcast.net
SUMMARY OF QUALIFICATIONS
A dedicated,results-orientedleaderwithextensive experience inthe retail industry. Skilledin the areas of
businessoperations,management,sales,personnel developmentandcustomerrelations. Self-motivated
and versatile withaconscientiousworkethic,persistenteffort,strongfollow-upandanemphasisonservice.
Able tomanage time productively,handlemultiple projectssimultaneouslyandperformwell underpressure.
PROFESSIONAL EXPERIENCE
BED BATH & BEYOND, Union,NewJersey July,1999 – December,2016
Senior Store Manager
- Successfullymanageda seriesofstores throughout the New Jersey/ NewYork Citymarkets.
- Responsible forthe managementand daily operationsof the second largestand secondhighest
volume store inthe company.
- Hire, train and developstaffsconsistingof up to six seniormanagers, thirty-nine department
managers, and as many as two hundredand fiftyfull and part-time associates.
- Create a customer service environmentthat isable to meetand exceeda customer’s expectations.
- Control ofcompany assetsthrough Loss PreventionandextendedSafetypractices.
- Relocatedto the South Florida market and successfullymanagedhome store locations for two
District Managers.
PARTY CITY STORES, Rockaway, New Jersey May, 1998 – July,1999
Senior Store Manager
- Responsible forthe managementand daily operationsof two retail locations in Staten Island,New
York.
- Control inventorylevel,hire,developandmaintainsupport team, establishvendorrelations.
ROCKBOTTOM, Lake Success,NewYork 1980 – 1998
District Manager, 1984 – 1998
- Responsible forthe management andcoordinationof businessoperationforahighvolume district;
maintainprofitandlossresponsibilityfor12storesthroughoutthe New York area;districtrevenue
exceeded$80 million.
- Developandimplementoperational policiesandprocedurestooptimize salesvolumeandcustomer
satisfaction.
- Supervise anddirectthe activitiesof store managerstoensure thatorganizational objectivesare
achieved;interview,evaluateandhire perspectivepersonnel.
Ron Shenker
- Conductemploymenttrainingprogramscoveringall aspectsof dailyoperationsincludingcustomer
service,salestechniques,productknowledge andinventorycontrol; developedevaluation
procedures.
- Interactextensivelywithstore managerstodesignoperationalplans; analyze store activitytoidentify
deficienciesandimplementcorrective action.
- Responsible forthe promptanddiplomaticresolutionof escalatedcustomerproblems.
- Interface withbuyerstomaintainproperinventorylevels; assessprevioussalesrecords,market
trendsand local demographicstodevelopeffective purchasingstrategiesandsalesforecasts.
- Formulate andadministerannual budgetandsalesprojections; analyze weeklyresultsreportsto
ensure compliance withestablishedplans; provide resultsduringmonthlymanagermeetings.
- Performon-site safetyinspectionsforhighriskstores; evaluate store proceduresanddevelop
recommendationstoensure compliance withinsurance regulations.
SignificantAccomplishments:
- Successfullyopened16 newstoresandcompany’sfirsttwo24-hour storesincompetitive markets;
coordinatedstaffing,training,operational andbusinessdevelopmentfunctions; designedstore layout
to optimize sales.
- Significantlyincreasedprofitsandeliminatedshrinkthroughpropermerchandisecontrol and
employeetraining.
- Establishedateamenvironmentresultinginincreasedemployeemorale; improved employee
motivationthroughthe developmentof rewardandrecognitionsystems.
- Successfullymanagedhighestvolume district; generate 36% of companysales.
Store Manager, 1980 – 1984
- Plannedandcoordinatedall hands-onmanagementfunctionsforhighvolume retail stores;
responsible forsales,customerservice andinventorycontrol operations.
- Hired,trained,supervisedanddirectedthe activitiesof retail salesforce.
- Interactedextensivelywithdistrictmanagerstoanalyze salesandcustomerservice plans.
- Implementedmerchandisingplansanddisplaysto optimizesalesandproductexposure.
RITE AID CORPORATION, Harrisburg,Pennsylvania
District Manager, 1976 – 1980
- Responsible forthe management,coordinationandprofitabilityof 11storesthroughoutthe NewYork
area.
- Maintainedstrongcustomerrelationsbyidentifyingcustomerneedsanddevelopingeffective
solutions; implementedfollow-upprocedurestoincrease sales; generate referralsandensure
customersatisfaction.
- Selectedtoclose anunprofitablestore; successfullyliquidatedall merchandise.
Manager, 1973 – 1976
Ron Shenker
- Oversawandperformeddailystore activitiesincludingopeningandclosingprocedures,inventory,
salesandcustomerservice.
- Investigate andresolve operational,customerandpersonnel problemsinatimely andprofessional
manner.
- Providedoptimal levelsof service toadiverse clientele resultinginincreasedrepeatandreferral
business.
- Gainedhands-onexperience andathoroughworkingknowledge of retail operations.
EDUCATION
CITY COLLEGE OF NEW YORK, New York,New York
BusinessAdministrationCurriculum
Personal and professional references are available upon request.

Resume

  • 1.
    Ron Shenker 3832 Northwest59th Street Coconut Creek, Florida 33073 (908) 217-0557 Email: ronshenker1@comcast.net SUMMARY OF QUALIFICATIONS A dedicated,results-orientedleaderwithextensive experience inthe retail industry. Skilledin the areas of businessoperations,management,sales,personnel developmentandcustomerrelations. Self-motivated and versatile withaconscientiousworkethic,persistenteffort,strongfollow-upandanemphasisonservice. Able tomanage time productively,handlemultiple projectssimultaneouslyandperformwell underpressure. PROFESSIONAL EXPERIENCE BED BATH & BEYOND, Union,NewJersey July,1999 – December,2016 Senior Store Manager - Successfullymanageda seriesofstores throughout the New Jersey/ NewYork Citymarkets. - Responsible forthe managementand daily operationsof the second largestand secondhighest volume store inthe company. - Hire, train and developstaffsconsistingof up to six seniormanagers, thirty-nine department managers, and as many as two hundredand fiftyfull and part-time associates. - Create a customer service environmentthat isable to meetand exceeda customer’s expectations. - Control ofcompany assetsthrough Loss PreventionandextendedSafetypractices. - Relocatedto the South Florida market and successfullymanagedhome store locations for two District Managers. PARTY CITY STORES, Rockaway, New Jersey May, 1998 – July,1999 Senior Store Manager - Responsible forthe managementand daily operationsof two retail locations in Staten Island,New York. - Control inventorylevel,hire,developandmaintainsupport team, establishvendorrelations. ROCKBOTTOM, Lake Success,NewYork 1980 – 1998 District Manager, 1984 – 1998 - Responsible forthe management andcoordinationof businessoperationforahighvolume district; maintainprofitandlossresponsibilityfor12storesthroughoutthe New York area;districtrevenue exceeded$80 million. - Developandimplementoperational policiesandprocedurestooptimize salesvolumeandcustomer satisfaction. - Supervise anddirectthe activitiesof store managerstoensure thatorganizational objectivesare achieved;interview,evaluateandhire perspectivepersonnel.
  • 2.
    Ron Shenker - Conductemploymenttrainingprogramscoveringallaspectsof dailyoperationsincludingcustomer service,salestechniques,productknowledge andinventorycontrol; developedevaluation procedures. - Interactextensivelywithstore managerstodesignoperationalplans; analyze store activitytoidentify deficienciesandimplementcorrective action. - Responsible forthe promptanddiplomaticresolutionof escalatedcustomerproblems. - Interface withbuyerstomaintainproperinventorylevels; assessprevioussalesrecords,market trendsand local demographicstodevelopeffective purchasingstrategiesandsalesforecasts. - Formulate andadministerannual budgetandsalesprojections; analyze weeklyresultsreportsto ensure compliance withestablishedplans; provide resultsduringmonthlymanagermeetings. - Performon-site safetyinspectionsforhighriskstores; evaluate store proceduresanddevelop recommendationstoensure compliance withinsurance regulations. SignificantAccomplishments: - Successfullyopened16 newstoresandcompany’sfirsttwo24-hour storesincompetitive markets; coordinatedstaffing,training,operational andbusinessdevelopmentfunctions; designedstore layout to optimize sales. - Significantlyincreasedprofitsandeliminatedshrinkthroughpropermerchandisecontrol and employeetraining. - Establishedateamenvironmentresultinginincreasedemployeemorale; improved employee motivationthroughthe developmentof rewardandrecognitionsystems. - Successfullymanagedhighestvolume district; generate 36% of companysales. Store Manager, 1980 – 1984 - Plannedandcoordinatedall hands-onmanagementfunctionsforhighvolume retail stores; responsible forsales,customerservice andinventorycontrol operations. - Hired,trained,supervisedanddirectedthe activitiesof retail salesforce. - Interactedextensivelywithdistrictmanagerstoanalyze salesandcustomerservice plans. - Implementedmerchandisingplansanddisplaysto optimizesalesandproductexposure. RITE AID CORPORATION, Harrisburg,Pennsylvania District Manager, 1976 – 1980 - Responsible forthe management,coordinationandprofitabilityof 11storesthroughoutthe NewYork area. - Maintainedstrongcustomerrelationsbyidentifyingcustomerneedsanddevelopingeffective solutions; implementedfollow-upprocedurestoincrease sales; generate referralsandensure customersatisfaction. - Selectedtoclose anunprofitablestore; successfullyliquidatedall merchandise. Manager, 1973 – 1976
  • 3.
    Ron Shenker - Oversawandperformeddailystoreactivitiesincludingopeningandclosingprocedures,inventory, salesandcustomerservice. - Investigate andresolve operational,customerandpersonnel problemsinatimely andprofessional manner. - Providedoptimal levelsof service toadiverse clientele resultinginincreasedrepeatandreferral business. - Gainedhands-onexperience andathoroughworkingknowledge of retail operations. EDUCATION CITY COLLEGE OF NEW YORK, New York,New York BusinessAdministrationCurriculum Personal and professional references are available upon request.