Andre Miller has over 8 years of experience in the cruise industry, most recently as an Activities Manager for Royal Caribbean Cruise Line. He is seeking a Cruise Director position to utilize his skills in public relations and providing a satisfying customer experience. Miller has a history of organizing onboard entertainment, interacting with guests, supervising staff, and assisting with embarkation and debarkation processes. Prior to his role at Royal Caribbean, he spent 7 years entertaining guests and managing activities as Cruise Staff and Entertainment Supervisor.

1. AM
Andre Miller
8 Dungarvin Drive Shelburne Falls, MA 01370
Phone: 413-356-8392 E: sandpiperandre@hotmail.com
Objective A skilled, talented and professional Activities Manager with more than eight years of experience in the
cruise industry seeking a Cruise Director position to utilize my skills and proficiency in handling public
relations. Committed to providing high quality service and creating a satisfying customer experience.

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Experience Activities Manager
Royal Caribbean Cruise Line, Miami, FL
February 2014- Present
 Organizing onboard entertainment / host various events and shows.
 Interacting with guests and answering questions / tending to needs.
 Supervising and monitoring performance of cruise staff department.
 Organizing VIP gatherings such as Cruise Critic.
 Assisting in greeting the guests on debarkation, embarkation, at the port.
 Communicating with the corporate head office for support and direction as required.
Cruise Staff
Royal Caribbean Cruise Line, Miami, FL
October 2007-February 2014
 Entertained guests to ensure they have a great experience during their journey.
 Participated with guests in all types of sports and recreational activities.
 Managed visual / audio equipment for conducting entertainment programs.
 Responded to guests queries.
 Assisted in completing clerical and organizational tasks.
Entertainment Supervisor
Riu Resort, Negril, JA
June 2003-October 2007
 Organized morning, afternoon and evening activities for international guests.
 Opened and closed out shows.
 Hosted multiple events.

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Education Mannings High School
September 1996 – July 2001
Professional
Strengths/Skills
 Managing budgets and ensuring targets are achieved.
 Familiar with International Safety Management procedures and security measures.
 Excellent understanding of monitoring and executing skill-based programs and activities.
 Ability to handle multiple tasks simultaneously.
 Capable of working under pressure and for long hours.
 Possess profound knowledge of basic operating skills.
 Strong experience in planning, organizing and conducting entertainment and special programs
for on-board guests.
 Skilled in developing bonds with guests.
 Able to understand diverse foreign culture.
 Compassionate, creative, energetic and encouraging professional.