Javier Urbina is seeking a position that allows him to utilize his experience in property management, operations management, public safety, and aquatics management. He has over 15 years of experience in these fields, including roles as Regional Property Manager, Operations Manager, Assistant Director of Public Safety, and Aquatics Director. He is bilingual in English and Spanish and has a business administration degree with a concentration in management from the University of Phoenix.

1. Javier Urbina
Phone: 787-518-0507
Email: javierurbina99@yahoo.com
Career Objective
Looking forward to work in an organization that provides me ample opportunities to utilize my
experience, knowledge and skills in order to contribute in the achievement of organizational goals.
Summary of Skills
Highly experienced individual in this profession with the knowledge of property market trends across the
island. Ability to lead a large team with efficient leadership and motivation. Calm and confident
individual with an ability to work with a positive approach under the most competitive and stressful
conditions. Passionate for achieving perfection even if it requires additional time, efforts, and learning
Experience:
Regional Property Manager January 2010 – April 2015
Operation Manager October 2008 – Dec 2009
DDR Corp.
• Determine property maintenance requirements, review contractor bids and negotiate maintenance
contracts.
• Coach, counsel and discipline employees and monitor and appraise job results by directing staff job
results.
• Develop and manage common area maintenance budget and operate within budget constraints.
• Determine reimbursable charges and suggest budget revisions by overseeing variance reports.
• Document tenant closes and communicate on administrative matters.
• Liaise with Property Management Company, Landlord, and local Property Managers.
• Manage asset based lending specific databases, Employee Management and Resource Management
Systems.
• Oversee portfolio’s operational and financial performance to ensure achievement of established
objectives.
• Coordinate a communication system for Property Managers and Home Office activities.
• Approve on-site personnel hires, status changes and terminations.
• Monitor, support and suggest marketing improvements and review and suggest rent schedules.
• Inspect vacant properties for market ready condition periodically.
• Review and approve expenditure within budget and negotiate and evaluate contracts.
• Conduct meetings, develop and execute property management departmental training programs.
• Staff and setup new communities as per company’s goals and objectives.
Assistant Director of Public Safety
IPC Corporation – Plaza Carolina October, 2004 – October, 2007
• Worked day-to-day with the Director of Public Safety for the security operations of a Shopping
Center.
• Supervised over 40 security officers, including supervisors, floor, and administrative staff ensuring
that policies and procedures were followed by the officers in command. Scheduled annual training for

2. all members of the department. Directed and evaluated the effectiveness of the department staff in
accordance with county and department policies and procedures. Developed and conducted annual
evaluations for all public safety staff.
• Directed security for events at the mall to guarantee the integrity of the event. Worked with law
enforcement and other emergency services agencies who may respond to the mall.
• Ensured safety and protection of the community, property, and assets, by serving as training officer,
offering training that would improve the delivery of public safety services to the community.
Responsible for the preparation of safety manuals, training outlines, and employee instruction for
work deemed to have recognized hazards and equipment usage, like the “Segway Rollout”.
• Conducted and provided safety training for employees, Mall Management, including classroom
lecture, demonstration, and hands-on instruction.
• Responsible for complying with all federal, state, and county laws and procedures related to crime
and reporting of crime statistics. Reviewed accidents and handled complaints and recommended to
Management the corrective action, as required.
• Coordinated and consulted with Division Directors and program managers regarding health and
safety issues in their respective areas and notified management staff regarding violations of safety
regulations and codes. Made recommendations for correction and follow up to ensure that the
violation was corrected.
Aquatics Director
MWR – Puerto Rico May, 2000 – Sept, 2004
• Manage operation of aquatics facilities, activities, swimming programs and department staff.
• Supervise and guide employees and volunteers.
• Manage operations of assigned area within available resources and budget.
• Track and monitor revenue and expenditure so as to stay within the allotted budget.
• Adhere to aquatic safety standards and guidelines.
• Plan and organize staff assignments and workloads.
• Hire, train, and evaluate aquatic staff and volunteers.
• Oversee the organization, implementation, administration, of the aquatics programs and facilities.
• Recommend changes to existing aquatic programs as needed.
• Conduct various aquatic entertainments and activities to attract more customers.
• Assist in research, facilitation and building quality aquatic programs that provide customer
satisfaction.
• Provide information about aquatics programs to schools, recreation officials, community service
groups, and the general public.
• Assist in maintenance and repair of aquatics facilities and equipment.
Education:
University of Phoenix, Puerto Rico 2010 - 2014
Major: Business Administration with a concentration in Management
Magna Cum Laude GPA: 3.8

3. Delta Mu Delta – International Honor Society In Business
Memberships and Achievements:
• Fully bilingual English and Spanish
• Proficient in Windows, Microsoft Office (Word, Excel, Power Point, Outlook), JD Edwards, Lotus,
Internet search engines
• Member of the ICSC #1366523
• ICSC courses completed: Management l April 18-23 2010 Scottsdale AZ.
Management ll August 29 - September 2 2011

4. • Computer Based Business Administration Course from Thomson Education Direct, Scranton, PA
• Private Investigator Course, Penn Foster, PA
• Certified Instructor and member of American Heart Association and Red Cross.
• Knowledge of law enforcement methods, procedures, and terminology.
• AT Level Awareness, Anti-Terrorism Training.
• CPR, First Aid and Automated External Defibrillator Certified Instructor.
REFERENCES: Available upon request