Michelle Hannan is seeking an entry-level administrative position and has a background in customer service, cleaning, and food preparation roles. She has strong organizational, communication, and computer skills including proficiency in Microsoft Office. Her education includes a Certificate in Office Administration from Conestoga College in Kitchener, Ontario.

1. Michelle Hannan
83 Nichole Crescent Kitchener, Ontario – mich89154@gmail.com - (519)-500-3350
Objective: Seeking an entry-level administrative position to improve myknowledge and skills in a local organization.
Skills & Abilities:
Professional Strengths:
 Familiar with the principles and procedures ofbusiness management
 Possess strong organizational and managementskills
 Ability to type 50 words per minute accurately
 Possess excellentphone etiquette and interpersonal skills
 Able to follow established workplace rules and guidelines
 Knowledge ofhealth and safety regulations related to retail sale offood
Technical Skills:
 Knowledge ofbasic application such as MicrosoftWord,PowerPoint,Excel and Outlook
 Familiar with operating systems such as Windows 7 & 10
 Knowledge ofbasic office procedures
Work Experience:
COSTCO/PROFESSIONAL WAREHOUSE DEMONSTRATORS- Present
 Tell the customer more aboutthe product
 Explain where it is in the warehouse
SPARKLES CLEANING, CLEANER - May 2016 to June 2016
 Sweeping
 Mopping
 Vacuuming
 Floor care
 Trash removal
 Carpetcleaning
CUSTOMER SERVICE, DELI/DAVID’S GOURMET – August 2015 to April 2016
 Provide excellent service to customers atthe deli and meatcounters
 Assisted in keeping the work area clean throughoutthe day
 Accurately record and assisted with preparing deli special orders to ensure the satisfaction ofthe client.
 Responsible for inventory
SUPERMARKET MEAT CUTTER/ SOBEYS/ Oct 2011 to August 2015
 Sliced and served differenttype of delicatessen meats and answered customer inquiries.
 Monitor and replenish productin deli cases
 Prepare food in cold such pizzas, Asians meals and cook food in hot deli
 Maintaining a clean workspace
CUSTOMER SERVICE/ SHERIDAN NURSERIES/ APRIL to JUNE 2009
 Provide customers with promptservice
 Greeted customers in a friendly and welcoming manner
 Handlecustomer inquiriesand complaints
 Responsiblefor inventory
Education:

2.  Certificate in Office Administration,Conestoga College,Kitchener,ON 2013- 2015
 Certificate in Human Services Foundations Program,Conestoga College,Kitchener,ON 2011
 OSSD – St. Mary’s High School,Kitchener, ON 2005 – 2010
References:
 Upon Request