Craig R. Spradling is seeking a position in sales/management utilizing his education and over 25 years of experience in sales, customer service, and operations. He has a proven track record of success growing accounts and exceeding sales goals. Spradling has a Master's in Business Administration and degrees in marketing/management and economics/finance.

1. Craig R. Spradling
2327A Kratky Road
St. Louis, MO 63114
228-365-0049
Craig.spradling@yahoo.com
Objective:
My objective is to obtain a position in sales/management to enable me to utilize my education
and experience to the fullest extent.
Attributes:
Loyal, hard working, dependable, organized, dedicated, team player, energetic, fast learner,
strong work ethic, goal oriented. Amateur photographer with an eye for detail.
Work history:
February 1995 – present: Key account professional and inside sales representative for Veritiv,
fine paper sales to commercial and in-plant printing companies, St. Louis, MO – order
management, customer relations management, vendor relations
May 1992 – February 1995: Outside sales representative for Veritiv, Springfield, MO – growing
current customer margins/percentage of business, managing customers from a home based
office, fine paper sales to commercial and in-plant printing companies
November 1988 – May 1992: Sample room manager, customer service professional, and
warehouse operations for Veritiv, Joplin, MO
Education:
Fontbonne University, St. Louis MO, MBA, graduated August 2001
Missouri Southern State College, Joplin, MO, double major in marketing/management and
economics/finance, graduated May 1992
Areas of knowledge and expertise:
Experience in purchasing, merchandising, training, and pricing
Experience and expertise in inside and outside sales
Experience in Microsoft Word and PowerPoint
Negotiations with vendors with an emphasis on increasing gross profit
Finding solutions to customers’ needs through sourcing and networking
Growing margin in accounts through personal contact and trust building
Achievements:
Award of special sales promotions, exceeding 300% of sales plan with Veritiv
Certificate in Dimensions of Professional Selling with Veritiv
Attendance at various seminars including the following: Customer Service Excellence and
Merchandising/Purchasing for Profitability

2. Community Involvement:
Certified Peer Visitor with the Amputee Empowerment program 2013 - present
Special Olympics volunteer 2014 – present
March of Dimes Walk-a-Thon participant
Shriner’s Hospital Volunteer
Big Brother volunteer
Member of the Springfield, MO Advertising Club 1992 – 1995
References:
Available upon request