Mercedes Evans has over 15 years of experience in graphic design, marketing, event planning, and compliance auditing. She is currently an artist and graphic designer at her own company, Mercedes Designs, where she designs multimedia campaigns. Prior to that, she held marketing roles at Southwest Funding, Nationstar Mortgage, Ulta Beauty, and other companies. Evans has a background in fine arts and experience in various creative and administrative roles relating to marketing, compliance, and loan processing.

1. Mercedes Evans
mercedespickett@yahoo.com
Direct Contact | 469-499-6544
Experience
2009- Currently Mercedes Designs
Artist/ Graphic Designer
 Design and production of multimedia campaigns, including print and digital.
 Logo design and brand strategy. Event and exhibition planning and execution.
 Freelance commission work including; acrylic paintings, oil paintings, watercolor,
sculpture, and jewelry design.
2014- 2015 Southwest Funding
LP
Marketing Coordinator
 Managed and monitored social media management for company headquarters and 70
plus branches.
 Implemented new CRM and managed monthly growthand marketing initiatives that
produced an ROMI 400% in the first two full quarters.
 Designed flyers, brochures, digital marketing pieces, emails, banner ads, and social
media ads for products and other promotional events.
 Supported compliance department in advertising approvals. Ensuring proper and strict
guidelines were upheld.
 Performed individual marketing consultations with each branch to develop community-
networking strategies to build new business referral sources.
2012-2014 Nationstar
Mortgage
Compliance Auditor
 Carried out quality control audits specializing in government mandated RESPA
compliance for post-closing mortgage transactions.
 Assisted in training new hires. In addition created processes and procedures to streamline
quality control procedures.
2011-2012 Ulta Beauty
Event/Merchandizing Manager
 Directed sales, merchandising, and vendor relations for the highest profit sector in the
company.
 Increased profits by 15% in all brands falling under the prestige tier in just four months.
 Hired, trained, and created scheduling for all prestige team members.
 Responsible for all new product training, merchandising, and rollout event execution.
Also provided monthly continuing education for all prestige team members.

2. 2008-2009 Jamie’s Culinary
Merchandizing/Marketing Manager
 Conceptualized and executed all visual merchandising displays.
 Created theme for all window display and coordinating advertising for events and print
related media.
 Instituted a new inventory loss mitigation system to minimize theft and breakage.
 Created a vendor management system to keep orders straight and vendors accountable.
2007-2008 Oklahoma Spine
Institute
Marketing Coordinator
 Drafted press release to promote new location opening. Coordinated ribbon cutting event
with Chamber of Commerce.
 Promoted events and community initiatives as an ambassador of company. Planned and
implemented community engagement programs.
 Coordinated with website development to ensure consistent branding and content
development.
2005-2007 Wells Fargo
Personal Banker/ Loan Officer
 Retail Personal Banker and Loan Originator serving 4 Retail Banking Locations.
2004-2005 Southwest Mortgage Lending
Jr. Loan Processor
 Assisted senior loan processor with all loan closings, including gathering integral
documents from borrowers and making daily status calls.
 In addition served as post-closing coordinator to entire branch. Instituted compliance
auditing protocol for both retail and wholesale focusing on HUMDA and RESPA.
2003-2004 MIT Lending Dallas
Retail and Operations Administrative Assistant
 Auditor for sales, operations, and wholesale specializing HUMDA.
 Assisted in shipping of collateral for loans sold ensuring integral documents were
present and executed.
 Served as back up lock desk coordinator in receiving and checking for proper pricing, as
well as assisted in overflow for loan processing.
2001-2003 Chase Home Finance
Loan Coordinator
 Coordinator and liaison between sales, underwriting, and closing department.
 Started training for compliance auditing, and loan processing.

3.  Achieved coordinator of the year during my first year of employment.
 Assisted the Houston wholesale division to reach the billion-dollar club by supporting
account executives in getting a record number of loans closed for 2002.
Education
 2015-2015 Professional Certification in Graphic Design – Southern Methodist University
 2002-2004 Continuing education courses - Mortgage Bankers Association of America
 2000-2001 FineArts – Texas Wesleyan University
Applications
 Proficient in all Microsoft Suite applications, and Adobe Acrobat, Photoshop, InDesign, Illustrator
Achievements
Internship in Development at National Cowboy Heritage Museum 2009, fine arts and academic
scholarship, Dean’s List, Graduated with honors L. D. Bell High School, Miss Mid-Cities USA 2000
(Specializing in Public Relations)