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Nedal Alakkari
Saudi Arabia, Al Riyadh |
Mobile: + 966 56 616 1270 |: nedal_3kari@hotmail.com
Objective & Personal Summary:
I'm seeking for Job Opportunity as Project Operation Specialist which will challenge my problem
solving skills and allow me to continue to develop my knowledge and potential. Continuing Improving
My Skills and My knowledge to get certificate in different areas.
10 years’ experience as Operation Associate for small to Large sized businesses. A well-presented,
well-mannered and articulate professional person with extensive experience of performing
diagnostics and resolving Problems solver, who enjoys a challenge and can work well under
pressure and who possesses strong customer service skills, good communication skills and
attention to detail.
- 10 years Operation and sales experience
- Experience managing Sales Support teams with demonstrated new sales track record &
quota attainment
- Demonstrated leadership, communication and problem solving skills
- Understanding of revenue technology (HC/RC/RI) helpful
- Ability to effectively utilize CRM tools to monitor performance and effectiveness of lead
generation
- Demonstrated effectiveness in new business development strategies and lead
qualification.
- Demonstrated ability to evaluate and balance team and individual workloads through
effective time management, prioritization, and organizational skills.
- Ability to work effectively in an office-based environment.
- Ability to travel as required meeting team and department goals.
Education:
DEPLOMA DEGREE IN ELECTRON SCIENCE Major in (APPLIED SCIENCES INDUSTRIES)
| 2080 | ALEEPO UNIVIRCITY
Languages:
- Arabic (Mother Language)
- English (Second Language) Fluent in reading, writing, speaking
REFERENCES – Available on request.
Page 2
Experience
SHOWROOM ADMINISTRATOR– OPERATIONS COORDINATORAT EBAAHOUSE SAUDI
DAMMAM1 5-2-2014TILLNOW
Working with the Management Team in Different Project’s, working Closely with Operation Manger
and Delivery Manager to Make sure that we Deliver the Prober Services to the Customer’s,
Responsible for the development and implementation of new processes and procedures
for effective and efficient team operations. Duties:
- Improve the operational systems, processes and policies in support of organizations mission --
specifically, support better management reporting, information flow and management, business
process and organizational planning.
- Play a significant role in long-term planning, including an initiative geared toward operational
excellence.
- Management of agency budget in coordination with the Executive Director.
- Regular meetings with Executive Director around fiscal planning.
- Supervise and coach office manager on a weekly basis.
- Coordinate with Vendor’s for Recruit and Delivery.
- Keep the Management up to Date with The Project Process and Day to Day Up to date.
STORE MANAGERAT ALASYAHPOULTRYKSA BURAIDAH,2004– 2014
responsible for the day-to-day running of stores or departments, to maximize profits while
minimizing costs.
ensure promotions are run accurately and to the company's standards. make sure that staff are all
working towards the target for the day and that excellent customer care standards are met at all
times.
 customer service;
 finance;
 human resources;
 information technology;
 logistics;
 marketing.
Duties:
- Completes store operational requirements by scheduling and assigning employees; following up on
work results.
- Maintains store staff by recruiting, selecting, orienting, and training employees.
- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, -
monitoring, and appraising job results.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing
variances; initiating corrective actions.
- Identifies current and future customer requirements by establishing rapport with potential and actual
customers and other persons in a position to understand service requirements.
- Ensures availability of merchandise and services by approving contracts; maintaining inventories.
- Formulates pricing policies by reviewing merchandising activities; determining additional needed
sales promotion; authorizing clearance sales; studying trends.
Page 3
FAMILYCENTER – SYRIA-HAMA,2001–2004
Cashier Supervisors, coordinate the activity of other retail employees, charge of
recruiting and training staff, assigning tasks, conducting meetings, accounting,
implementing safety guidelines, and taking disciplinary action when necessary.
Duties:
- Monitor the work of cashiers on a daily basis.
- Create and distribute cashier schedules and till allocation.
- Ensure that workload is equally divided between cash registers.
- Perform cashier duties during cashiers’ absence or extreme workload.
- Supervise the activities of checkout stations on a constant basis.
- Handle store operations in the absence of store managers.
- Evaluate performance of cashiers and provide managers with information on
appraisals.
- Ensure that each customer’s transactions are processed accurately and in a time
efficient manner.
- Generate and maintain account related reports.
- Reconcile cash with receipts at the end of each shift and make sure that any
discrepancies are managed immediately.
- Identify and address any accounts related problems on an immediate basis.
- Ensure that all items are appropriately displayed on shelves and oversee maintenance
of store.
- Resolve employee conflicts and ensure that any customer complaints are handled
immediately.
- Interview, hire and train new employees to work as cashiers.
- Identify and correct cash register errors and take measures to ensure that further
errors do not happen.
- Maintain and update daily, monthly and yearly accounts spreadsheets.
Page 4
Professional Skills & Abilities
· Technology Skills
· works with office software programs, including spreadsheets,databases,word processing and graphicpresentation
software. sending emails and uses the Web for research and employer-specific applications. assist with typing and
formatting presentations,reports, manuals,newsletters, website content.
·
· CommunicationSkills
· uses friendly communication to interact with a wide range of people, frequently exchanging information about
office operations.
delegates tasks to efficiently manage administrative operations, giving appropriate clerical tasks and instructions to
filing clerks, typists or receptionists in the same office.
· Organizational Ability
· Multitasker, keeps myself organized so I can give attention to Keep my boss organized. Knows how to manage a
filing system, track incoming and outgoing correspondence and coordinate the flow of paperwork around the office.
· WrittenExpression
· written English and organizations, business English. access a course in business communication or writing through
a community college, vocational-technical school or e-learning provider. Good writing skills which improve the
quality of his correspondence, emails and memos and enable him to assist his boss with proofreading important
documents.
Time Management
· manage my own time and the time. uses an electronic calendar in an email program to set meetings, to request
others to attend and to coordinate their responses.
Technical Oversight
An office environment has many kinds of equipment and property that an assistant uses or manages. orders office
supplies and repairs to equipment tokeep the office well-equipped and stocked for the staff.
Management
· management skills because direct actions of others and recommend corrections for better performance,can
develop management skills through courses offered by employers, professional associations, local colleges or e-
learning providers.
· Problem-Solving Skills
· solves problems such as how to change schedule when unexpected obligations turn up.also troubleshoots conflicts
among office personneland works with vendors to ensure that orders are fulfilled as requested,invoices are paid
and refunds or exchanges are processed.
Planning Skills
to create administrative and office procedures, such as establishing a procedure for employees to call in sick. He
ensures the boss has sufficient resources at his disposal to complete projects on time.
.

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Resume

  • 1. Nedal Alakkari Saudi Arabia, Al Riyadh | Mobile: + 966 56 616 1270 |: nedal_3kari@hotmail.com Objective & Personal Summary: I'm seeking for Job Opportunity as Project Operation Specialist which will challenge my problem solving skills and allow me to continue to develop my knowledge and potential. Continuing Improving My Skills and My knowledge to get certificate in different areas. 10 years’ experience as Operation Associate for small to Large sized businesses. A well-presented, well-mannered and articulate professional person with extensive experience of performing diagnostics and resolving Problems solver, who enjoys a challenge and can work well under pressure and who possesses strong customer service skills, good communication skills and attention to detail. - 10 years Operation and sales experience - Experience managing Sales Support teams with demonstrated new sales track record & quota attainment - Demonstrated leadership, communication and problem solving skills - Understanding of revenue technology (HC/RC/RI) helpful - Ability to effectively utilize CRM tools to monitor performance and effectiveness of lead generation - Demonstrated effectiveness in new business development strategies and lead qualification. - Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization, and organizational skills. - Ability to work effectively in an office-based environment. - Ability to travel as required meeting team and department goals. Education: DEPLOMA DEGREE IN ELECTRON SCIENCE Major in (APPLIED SCIENCES INDUSTRIES) | 2080 | ALEEPO UNIVIRCITY Languages: - Arabic (Mother Language) - English (Second Language) Fluent in reading, writing, speaking REFERENCES – Available on request.
  • 2. Page 2 Experience SHOWROOM ADMINISTRATOR– OPERATIONS COORDINATORAT EBAAHOUSE SAUDI DAMMAM1 5-2-2014TILLNOW Working with the Management Team in Different Project’s, working Closely with Operation Manger and Delivery Manager to Make sure that we Deliver the Prober Services to the Customer’s, Responsible for the development and implementation of new processes and procedures for effective and efficient team operations. Duties: - Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. - Play a significant role in long-term planning, including an initiative geared toward operational excellence. - Management of agency budget in coordination with the Executive Director. - Regular meetings with Executive Director around fiscal planning. - Supervise and coach office manager on a weekly basis. - Coordinate with Vendor’s for Recruit and Delivery. - Keep the Management up to Date with The Project Process and Day to Day Up to date. STORE MANAGERAT ALASYAHPOULTRYKSA BURAIDAH,2004– 2014 responsible for the day-to-day running of stores or departments, to maximize profits while minimizing costs. ensure promotions are run accurately and to the company's standards. make sure that staff are all working towards the target for the day and that excellent customer care standards are met at all times.  customer service;  finance;  human resources;  information technology;  logistics;  marketing. Duties: - Completes store operational requirements by scheduling and assigning employees; following up on work results. - Maintains store staff by recruiting, selecting, orienting, and training employees. - Maintains store staff job results by coaching, counseling, and disciplining employees; planning, - monitoring, and appraising job results. - Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. - Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. - Ensures availability of merchandise and services by approving contracts; maintaining inventories. - Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • 3. Page 3 FAMILYCENTER – SYRIA-HAMA,2001–2004 Cashier Supervisors, coordinate the activity of other retail employees, charge of recruiting and training staff, assigning tasks, conducting meetings, accounting, implementing safety guidelines, and taking disciplinary action when necessary. Duties: - Monitor the work of cashiers on a daily basis. - Create and distribute cashier schedules and till allocation. - Ensure that workload is equally divided between cash registers. - Perform cashier duties during cashiers’ absence or extreme workload. - Supervise the activities of checkout stations on a constant basis. - Handle store operations in the absence of store managers. - Evaluate performance of cashiers and provide managers with information on appraisals. - Ensure that each customer’s transactions are processed accurately and in a time efficient manner. - Generate and maintain account related reports. - Reconcile cash with receipts at the end of each shift and make sure that any discrepancies are managed immediately. - Identify and address any accounts related problems on an immediate basis. - Ensure that all items are appropriately displayed on shelves and oversee maintenance of store. - Resolve employee conflicts and ensure that any customer complaints are handled immediately. - Interview, hire and train new employees to work as cashiers. - Identify and correct cash register errors and take measures to ensure that further errors do not happen. - Maintain and update daily, monthly and yearly accounts spreadsheets.
  • 4. Page 4 Professional Skills & Abilities · Technology Skills · works with office software programs, including spreadsheets,databases,word processing and graphicpresentation software. sending emails and uses the Web for research and employer-specific applications. assist with typing and formatting presentations,reports, manuals,newsletters, website content. · · CommunicationSkills · uses friendly communication to interact with a wide range of people, frequently exchanging information about office operations. delegates tasks to efficiently manage administrative operations, giving appropriate clerical tasks and instructions to filing clerks, typists or receptionists in the same office. · Organizational Ability · Multitasker, keeps myself organized so I can give attention to Keep my boss organized. Knows how to manage a filing system, track incoming and outgoing correspondence and coordinate the flow of paperwork around the office. · WrittenExpression · written English and organizations, business English. access a course in business communication or writing through a community college, vocational-technical school or e-learning provider. Good writing skills which improve the quality of his correspondence, emails and memos and enable him to assist his boss with proofreading important documents. Time Management · manage my own time and the time. uses an electronic calendar in an email program to set meetings, to request others to attend and to coordinate their responses. Technical Oversight An office environment has many kinds of equipment and property that an assistant uses or manages. orders office supplies and repairs to equipment tokeep the office well-equipped and stocked for the staff. Management · management skills because direct actions of others and recommend corrections for better performance,can develop management skills through courses offered by employers, professional associations, local colleges or e- learning providers. · Problem-Solving Skills · solves problems such as how to change schedule when unexpected obligations turn up.also troubleshoots conflicts among office personneland works with vendors to ensure that orders are fulfilled as requested,invoices are paid and refunds or exchanges are processed. Planning Skills to create administrative and office procedures, such as establishing a procedure for employees to call in sick. He ensures the boss has sufficient resources at his disposal to complete projects on time. .