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Carrie Jackson
PO BOX 535
Gervais, OR 97026
503-550-7882
Carrieejackson1@gmail.com
POSISITION DESIRED
Intermediate management in a fast paced industrial, mechanical or automotive setting.
CURRENT EMPLOYMENT
Independent Repair Facility – Service Advisor, shop assistant- hired July 2000.
Office Manager/Administration and inventory control- 2003.
Handle Employee issues, concerns and vacation time – 2006
Management, Business decision making 2007
SKILLS AND ABILITIES
 Ability to handle multiple tasks with deadlines, complex problem solving and decision
making skills.
 Research intricate information and specifications to create a work plan for internal
customers
 Effective Communication with internal and external customers
 Experience in supervision and training including creating documents used for training
 Work Flow planning for multiple co-workers and schedules
 Administrative skills: proof reading documents, creation of external documents,
ordering parts with and without use of PO #’s and other inventory control
 Customer relations with a positive attitude in a retail setting
 Order parts including use of PO’s
 Adaptable, Flexible and Reliable and calm under pressure
 Hard working and ambitious for reaching internal goals and needs
 Understands team dynamics and responds accordingly
 Moderate computer literacy involving multiple computer programs (Word, Excel,
Outlook, Alldata, Mitchell Manager, and Mitchell Estimator).
EDUCATION
Technical Education training courses have been completed as follows, and many techniques and
procedures have been successfully brought into the business.
Newberg High School, Newberg Oregon -diploma - 1999
RLO Training Institute- Advanced Selling Skills for the Service Advisor (1,2,3,4,5) 2004
RLO Training Institute- Advanced Communications in retail (phone and in person) 2005
AllData Pro Service Professional 2006
Advanced Auto- Effective Communications between the technician and the consumer - 2008
ASE (Automotive Service Excellence) certified Service Consultant 2009
Vin Waterhouse Group- Team Efficiency for owners and Service managers 2014
Vin Waterhouse Group- Shop Efficiency for technicians 2014

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Resume+

  • 1. Carrie Jackson PO BOX 535 Gervais, OR 97026 503-550-7882 Carrieejackson1@gmail.com POSISITION DESIRED Intermediate management in a fast paced industrial, mechanical or automotive setting. CURRENT EMPLOYMENT Independent Repair Facility – Service Advisor, shop assistant- hired July 2000. Office Manager/Administration and inventory control- 2003. Handle Employee issues, concerns and vacation time – 2006 Management, Business decision making 2007 SKILLS AND ABILITIES  Ability to handle multiple tasks with deadlines, complex problem solving and decision making skills.  Research intricate information and specifications to create a work plan for internal customers  Effective Communication with internal and external customers  Experience in supervision and training including creating documents used for training  Work Flow planning for multiple co-workers and schedules  Administrative skills: proof reading documents, creation of external documents, ordering parts with and without use of PO #’s and other inventory control  Customer relations with a positive attitude in a retail setting  Order parts including use of PO’s  Adaptable, Flexible and Reliable and calm under pressure  Hard working and ambitious for reaching internal goals and needs  Understands team dynamics and responds accordingly  Moderate computer literacy involving multiple computer programs (Word, Excel, Outlook, Alldata, Mitchell Manager, and Mitchell Estimator). EDUCATION Technical Education training courses have been completed as follows, and many techniques and procedures have been successfully brought into the business. Newberg High School, Newberg Oregon -diploma - 1999 RLO Training Institute- Advanced Selling Skills for the Service Advisor (1,2,3,4,5) 2004 RLO Training Institute- Advanced Communications in retail (phone and in person) 2005
  • 2. AllData Pro Service Professional 2006 Advanced Auto- Effective Communications between the technician and the consumer - 2008 ASE (Automotive Service Excellence) certified Service Consultant 2009 Vin Waterhouse Group- Team Efficiency for owners and Service managers 2014 Vin Waterhouse Group- Shop Efficiency for technicians 2014