This document is a curriculum vitae for R.H. Sathish Kumar providing details about his personal and professional background. It outlines his educational qualifications including a B.Sc in Hotel Management and Culinary Technology and an MBA. It also lists his work experience in hotel reservations and revenue management roles over the past several years. His objective is to pursue a career in hotel general management.
Taking care of Entire Back Office Operations, Admin, Branch Expenses Accounts, Coordinating with HO and resolving Clients Query's/complaint in stipulated time frame. Maintaining MIS of every day Mutual Fund Applications Logging & reconciling of successful & unsuccessful logins. Intimating client for processed and rejection of Mutual Fund transactions thru mail and call.
Taking care of Entire Back Office Operations, Admin, Branch Expenses Accounts, Coordinating with HO and resolving Clients Query's/complaint in stipulated time frame. Maintaining MIS of every day Mutual Fund Applications Logging & reconciling of successful & unsuccessful logins. Intimating client for processed and rejection of Mutual Fund transactions thru mail and call.
1. CURRICULAM VITAE
R.H.SATHISH KUMAR
NO.42, Malayappan Street,
Gribillespet,
Arakkonam-631 002.
Email:rhsathish.kumar@gmail.com
Mobile no: +91-9500361847
OBJECTIVE
To persue a challenging and exciting career in the hotel industry and its general
management.
PERSONAL DETAILS
Father’s name : R.Haridass
Sex : Male
Date of birth : 29.03.1986
Nationality : Indian
Martial status : single
EDUCATIONAL QUALIFICATIONS
CLASS SCHOOL/COLLEGE YEAR OF PASSING PERCENTAGE
10TH
Taylor high
school,kuppam,chittor
district(A.P)
2003 47.5%
12TH
DR.V.G.N Matric
Hr.Sec
School,Arakkonam
2005 72.5%
B.Sc(H.M.C.T)
Dr.M.G.R
University,Chennai
2008 67.5%
MBA Bharathiyar 2011
2. University,Chennai
AREA OF SPECILIAZATION
RESERVATION & REVENUE MANAGEMENT.
SKILL SET
MS WORD
MS EXCEL
MS POWER POINT
PROGRAMING IN C
ASSETS
QUICK LEARNER
COMPREHENSIVE PROBLEM SOLVER
SELF MOTIVATED AND COMMITED TO WORK
TEAM FACILITATOR
HARD WORKER
TRAINING EXPERIENCE
Completed six months training at the “BENZZ PARK TULIP”, Chennai from
Jan 2007 to June 2007.worked as a full time management trainee under the food and
beverage management and housekeeping department & front office management.
WORK EXPERIENCE
Worked as “FRONT OFFICE ASSISTANT” for six months in hotel
“DECCAN PLAZA”, Chennai.
Working as “ROOM RESERVATION ASSISTANT” in “THE
RESIDENCY” hotel, Chennai from 14th Aug 2009 to 14TH Jan 2011.
Working as “ROOM RESERVATION EXECUTIVE” in “Taj
Coromandel, Chennai (5 star luxury property & member of
prestigious “Leading hotels of the world”) from 17-01-2011 to till
date.
Hotel Software’s Worked
Amadeus Property Management
Opera
HMS
Win HMS
Job Description
Handling reservation requests through calls, emails, fax & through
personal or direct booking requests.
3. Sending best negotiated rates for queries based on occupancy
percentage of rooms & if the client feels the rate is high, we can offer
further negotiation on rates due to rooms are perishable.
Processing confirmations for individual & group requests.
VIP note intimation to all the departments to extend special courtesies.
Follow ups on no-shows & retentions charge to FIT, GDS & group
bookings based on cut off time. For regular & high productive
companies retention can be waived off based on approval from higher
authorities.
Reconfirmation of bookings 2 days in advance to check all details are
correct to ensure fabulous stay of the guest.
Group information note email to all departments to provide details
about the group.
Courtesy calls to regular & newly registered companies to get more
business to hotel.
Inventory management.
Rate management.
Up selling of higher category rooms to generate high revenue to
hotel.
Ability to change queries in to bookings through offering best
rates.
LANGUAGES KNOWN
LANGUAGES READ WRITE SPEAK
ENGLISH YES YES YES
TAMIL YES YES YES
HINDI YES YES YES
TELUGU NO NO YES
DECLARATION
I hereby declare that the above mentioned details are true and correct to the best
of my knowledge and I have enough confidence to do my best.
DATE:
PLACE: CHENNAI (Sathish kumar R.H)