1. Ramanisha Howard-Fogg
1180 Cushing Circle ● Saint Paul, Minnesota 55108
Minneapolis Business College Placement Office ● (651) 604-4119
EDUCATION Minneapolis Business College, Roseville, Minnesota
Associate in Applied Science Degree – Travel and Hospitality,
December 2015 | GPA: 3.63
AREAS OF
STUDY
Computerized Reservations System
Domestic / Worldwide Destinations
Electronic Office Systems
Event Planning
Front & Back Office Management
Guest Relations Management
Meeting Management
Personal Finance
Sales & Customer Service
Travel Agency Operations
Worldwide Tourism
Business Communications
Composition
Economics
Electronic Spreadsheets
Ethics
Professional Development
Psychology
Speech
Statistics
Supervision
Written Communications
SKILLS /
SOFTWARE
SABRE-VIASINC GDS Training
Keyboarding (47 WPM)
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
EXTERNSHIP
April to
July 2015
Earle Brown Heritage Center
EXPERIENCE
January 2012 to
May 2014
McDonald’s, New Hope, Minnesota
Cashier
Processed transactions and applied payments; gathered information and
reported data efficiently; handled customer complaints patiently and
professionally; explained products and answered questions; collaborated
with other departments to exceed set goals; and organized supplies.
June to
August 2012
NorthPoint Health & Wellness Center, Minneapolis, Minnesota
Dental Office Intern
Answered phone calls; performed data entry; scheduled and confirmed
appointments via phone and email; updated data files; managed
confidential information; and discussed procedures and policies.
HONORS /
ACTIVITIES
Perfect Attendance, MBC, September to December 2014
Civil Rights Tour Certificate, Armstrong High School, March 2014