Doug Phillips has over 25 years of experience in data analysis, project management, and IT roles. He currently works as a Research Analyst for the Missouri Department of Health, where he performs ad-hoc data analysis and presents findings. Previously, he was General Manager of Phillips Properties, where he developed strategic plans and tracked project status. He also has experience as an adjunct professor teaching database courses and supervising tutors.

1. Doug Phillips ▪ 501.593.1014 ▪ dougphillipsiowa@yahoo.com ▪ linkedin.com/in/dougphillipsmba
Employment
Research Analyst III Missouri Dept of Health and Senior Services Mar 2014-present
 Served as the primary access point for ad-hoc data analysis creating one-off reports to satisfy client data
requests or internal data analysis requirements.
 Comfortably presented findings to others, making a strong case while remaining receptive to feedback.
 Used the SAS statistical package and Excel to analyze and organize health and financial data.
General Manager Phillips Properties 2005–2013
 Responsible for business operations, negotiations, continuous improvement, and project management.
 Formed strategic plan, used Excel spreadsheets to organize and analyze profitability data.
 Tracked project status; effectively dealt with changes, delays, and unexpected events.
 Created and gave cogent presentations to gain project funding.
 Communicated and collaborated with other professionals building strong working relationships.
Adjunct Professor
Tutor Supervisor
Harding University 2005
2003-2004
 Taught university course consisting of relational database design, Microsoft Access, SQL, and Excel.
 Supervised 6 tutors. Coached undergraduates in finance and math, advised academically.
Sr Factory Support Technician
IT Team Lead
Factory IT Support Technician
Computer Programmer Analyst
Rockwell Collins 1999-2001
1993-1999
1992-1993
1990-1992
 Researched, recommended, and implemented solutions as internal IT customer service.
 Achieved Lean certification. My team organized entire factory section as part of a Lean event.
 Thoroughly analyzed and performed complex tasks regularly.
 Completed 4 factory technology upgrade projects under budget; including research and negotiations.
 Developed vendor management software which exceeded customer expectations.
Computer Programmer Analyst U.S. Army 1986-1990
 Awarded Achievement and Commendation Medals for developing exceptional simulation software.
 Recognized for presenting outstanding officer software training.
Education
Harding University, Searcy, AR
 MBA
 BS in Computer Science with Minor in Mathematics
 Graduate Coursework in: Finance; Economics; Accounting; Management Information Systems
 Undergraduate Coursework in: Numerical Analysis; Operations Research, Database Administration
Languages and Technologies
 SAS, Access, Excel, server administration, UNIX, database design, SQL, Cognos, IBM Notes