This document is a resume for Uini Lealaitafea seeking a position in a medical career. Some key highlights include proficiency with Microsoft Office, medical terminology, billing and coding, data entry, and customer service experience. Uini has an educational background in medical administration and is currently pursuing a degree in the field from Everest College Tacoma. Prior work experience includes quality control, processing, and customer service roles demonstrating skills in problem-solving, organization, and teamwork.

1. Uini Lealaitafea
Tacoma, WA - (253) 324-6772- Uini.Lealaitafea@everest.edu
Objective
Positive bilingual professional seeking a position utilizing my educational background and ability to perform
within diverse work environment where I am able to learn new procedures in a medical career that is fast paced
and rewarding.
Highlights and Skills
 Microsoft Office proficiency
 Excel spreadsheets
 Insurance eligibility verifications
 Medical/ Dental terminology and grammar
 Schedule management
 Billing and Coding
 Patient Charting
 Data entry
 Book-keeping/ Accounting
 CDT/ ICD-9 Coding
 Ten Key by Touch
 50 WPM
 Claim Gear/ Dentrix
 Filing, Copying, Faxing, and Scanning
 Operating a multi-line phone
 Multi-tasking skills
 Successful performance under pressure
 Self-directed
 Strong problem solver
 Dedicated team player
 Strong interpersonal skills
 Organizational skills
 Dependable and reliable
Education
Everest College Tacoma, WA
Medical Administrative Assistant January 2015 - Present
 4.0 GPA
 Presidents list 2015
 Received a letter of Recommendation and Recognition for Excellence
 OSHA, HIPAA, and HIV Trainings
Business Computer Institute Tacoma, WA
Business Computer Certificate August 1996
 Word, Excel, Spread Sheet, Ten Key by Touch, Book-keeping and Accounting
Experience
Pacific Glacier Seattle, WA
Quality Control and Processor June 2001 - November 2014
 Responsible for monitoring, checking and processing fish for quality specification
 Responsible for Standards of Sanitation, OSHA oversight, microbiological testing
Laidlaw and First Transit Services Seattle, WA
Customer Service, High Volume Call Center January 1999 - May 2001
 Responsible for answering inquires, anticipating needs and empathizing with
diverse customers, maintaining call center database
 Recognized for quickly identifying and resolving problems, speaking clearly,
listening well and assurance of complete satisfaction
 Experienced in leading teams, delegating work, enforcing policies and ensuring
assigned tasks are completed, as well as motivating co-workers.
Accomplishments
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude, as
well as increased office organization by developing more efficient filing system and customer database
protocols.