Rachel Florey has over 4 years of experience in customer service roles including as a sales associate at Old Navy and office assistant at Keating Furniture World. She also has 1 year of experience working with individuals with developmental disabilities at Kalix. Her skills include Microsoft Office, time management, multitasking, working well with others, and adapting to high stress environments. She is interested in expanding her career horizons.

1. RACHEL FLOREY
537 Benner Avenue,Bellefonte,PA16823 | 814.574.0436| rachelcflorey@gmail.com
SUMMARY
Havefour years of customer serviceexperienceaswell asofficeexperience. Alsohave
acquired almosta wholeyear of experienceworking with individualswith
developmental disabilities.Areas of expertisearehuman services,customer service,
basicretail knowledgesuchassales,logistics,and cash handling.
Individual’s strengthsareflexibility,theability to takedirection,and theability to
performin a quick paced environment. Havebeen recognized formy work ethic,my
attention to detail,andmy leadership qualitiesaswell asteamwork.
I aminterested in expandingmy professional horizonsinto a career thatwill continueto
challengeme.
SKILLS
EXPERIENCE
May 2010 –
August2012
Sales Associate/Cash Handler, OldNavy,Gap Inc.[Minot,ND]
· Customer service,cashier,housekeeping,and money/cashhandlingweresomeof my
mostimportantdutieswhileworkingforthecompany.I alsodabbled in signageand
merchandising.Whileworkingthere,I received Employeeof theMonth twiceand
opened the mostOld Navy storecreditcards(200+) in a year.
June 2012-
October 2012
OfficeAssistant I.Keating FurnitureWorld [Minot,ND]
· My responsibilities included providingcustomer service,keying invoices and
inventory, assistingsales persons,answeringphones, logistics(schedulingdelivery
and pick-ups),working in conjunction with warehouse workers, and handlingall
forms of payment.
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Job Skills
· Works well with MicrosoftOfficePrograms.
· Great time management and multitaskingskills
· Works well with others and is a team member.
· Able to work with children,adults,and individuals with disabilities.
· Extremely productive in a high stress,high volume environment
· CPR and FirstAid Trained (currently expired)
· Punctual
· Self-disciplined and confident.

2. Page2
December 2012 -
August 2013
Support Staff, Kalix [Minot, ND]
· My responsibilities included meal preparation,laundry,stayingon task,time
management, multitasking,providingassistancewith personal care,implementing
detailed behavior plans,participation in community activities,utilizinggood
judgment, utilizinggood money management skills,workingwith other staff to
accomplish tasksand/or implement behavior plans.Whileworkingat Kalix,I
accomplished many things pertainingto my own life.
EDUCATION
May 2011 High School Diploma, Velva High School
August 2011 to
December 2012
Some College coursework , Lake Region College/Minot State University
October 2014 Continuanceof CollegeDegree , American PublicUniversity