1. Denise Lynch
Compton, CA 90220
msslynchh@gmail.com - 3108978696
I am a student looking to obtain employment in an appropriate customer service position where i can better
utilize my skills.
Authorized to work in the US for any employer
WORK EXPERIENCE
Assistant Manager
Cricket Wireless - Carson, CA - August 2016 to Present
My job is to make sure the store stays organized and all item are accounted for when closing. it is also my
job to insure that i provide the best customer service possible. I work with different programs to ensure the
customer can pay there bill fast and easy.
calls center agent
VXI Global Solutions - Los Angeles, CA - April 2016 to June 2016
my job was to handle difficult customers and calls. I was to reassure the customer i could fix the problem and
come up with a solution so that they would not leave our company or switch to a different cable provider.
Cashier
Jack in the box - Los Angeles, CA - April 2013 to March 2015
Responsibilities
Handle cash, get food orders correct and out in a timely fashion, organize and stock supplies, keep,dinning
and restroom area clean, greet customers, drive thru etc
Accomplishments
While at this job I get to use my customer service and conversation skills. I get to give exceptional service.
Skills Used
Customer service and the ability to keep the speed of fast food and food preparation
Sales Associate - Retail
Forever 21 - Culver City, CA - October 2013 to January 2015
Responsibilities
Replenish store with its inventory, greet customers, help customers find items, cashier, close store
Accomplishments
Closing store in a neat and timely fashion
Skills Used
Customer service and Courtenay...also the ability to deal with difficult customers,
Telemarketer
Lead services - Garden Grove, CA - December 2013 to November 2014
Responsibilities

2. Inbound and outbound calls. Sale auto warranties.
Accomplishments
I've come to learn I like customer service instore
Skills Used
65 WPM , ability to pitch sales , ability to talk clearly and correctly , very punctual
Sales Associate
foriegn exchange - Cerritos, CA - November 2012 to January 2013
Clothing store located in the los Cerritos mall. My duties were cashier and verbal promotion of sales
Cashier/Customer Service
Jack in the Box - Los Angeles, CA - May 2012 to October 2012
Handle cash , take orders , promote sales , greet customers and etc
Call Center Representative
GreenTech - Culver City, CA - January 2012 to May 2012
Deliver prepared sales talk. Explain product service or prices.obtain names and other info. Answer calls from
potential customers etc
sales associate
Aerosoles - Harlem, NY - May 2011 to December 2011
Responsible for performing a variety of sales functions
Sales Associate/Cashier
the childrens place - Harlem, NY - July 2011 to September 2011
Responsible for performing a variety of sales functions
EDUCATION
Associate in Nursing
Los Angeles Trade Technical College - Los Angeles, CA
2015 to 2018
diploma
Carson senior high school - Carson, CA
2006 to 2010
SKILLS
familiar with Microsoft programs . Business and financial sense. The ability to deal with difficilt customer s. .
The Ability to motivate staff. Communication skills. Drive . Enthusiasm. Integrity (6 years)
CERTIFICATIONS
Driver's License
CPR certified