This document contains Katie Arnold's resume. She is seeking an administrative or clerical position in the Baton Rouge area utilizing her skills in Microsoft Office, customer service, communication, and detail orientation. Her experience includes volunteering in a hospital labor and delivery department, working as a cashier and crew trainer at McDonald's, and babysitting children. She is currently pursuing an Associate's Degree in Business Management from ITT Technical College with an anticipated graduation date of June 2016.

1. 18620 Muddy CreekRd
Prairieville, La 70769
225-253-1564
Katiea1995@yahoo.com
KATIE ARNOLD
OBJECTIVE Seeking a position in Administration/Clerical in a rewarding work
environment with a talented staff that is dedicated to success in the Baton
Rouge Area.
SKILLS & ABILITIES  Microsoft: Word, Excel PowerPoint
 Excellent customer service skills
 Effectively communicates and disseminates information through
verbal communication
 Ability to handle challenging customers in a positive and
professional manner
 Detail oriented
 Manage messages, routing calls, and providing information
 Type 60 WPM
EXPERIENCE VOLUNTEER: LABOR AND DELIVERY DEPARTMENT
Jan 2013-April 2013
 Work with other volunteer’s and nursing staff
 Monitor mother and baby heart rate and report any change
 Answer phone calls and report to head nurse with any new information
 Answer room calls from patient and inform the patients nurse with requests
 Assist visitors with information and direct them to patients’ rooms
 Assort and organize paperwork
CASHIER/CREW TRAINER: MCDONALDS
May 2013-December 2014
 Provide customers with a quick and accurate service
 Show sensitivity to individual needs
 Produce orders to a consistently high standard
 Train crew members for their day-to-day work serving customers
 Keep restaurant and kitchen clean and tidy
 Work well as part of a team
 Assess crew member’s skills and offer extra help with any task
 Handle challenging and difficult situations and customers in a positiveand
professional manner
 Work with cash registers and adding machines
 Count the cash in the drawer at the start and end of shift
 Handle payment returns

2. Page 2
BABYSITTING
December 2014-Current
 Supervise children’s activities in their own rooms and play areas
 Transport children to and from school
 Maintain a clean and healthy environment inside the home
 Prepare bottles and snacks for infants and children
 Carry out light housekeeping duties
EDUCATION  Dutchtown High School, 2013, Geismar, La
 ITT Technical College:
Pursuing an Associate’s Degree in Business Management
GPA: 3.63
Anticipating Graduation Date June 16, 2016
Courses: College math, Intro to Business, Fundamentals of Supervision,
Microeconomics, Management Information Systems, Introduction to Business,
Accounting Principles I & II, Financial Accounting, Communications,
Fundamentals of Business Communications, Fundamentals of Marketing
REFERENCES Available Upon Request