Lean Innovation
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Presentation held at Linköping Innovation week - vecka45.se - 2012-11-05. If you want to learn more drop me a mail par.hammarstrom@knowit.se
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Lean Innovation
- 2. Knowit Technology Management Lean Innovation and Knowledge Based Development - or, what would Albert say? Pär Hammarström Senior Mgmt Consultant Knowit Technology Management
- 3. “A business exist to create a customer.” - Peter F Drucker Technology Management
- 4. Sustainable Success Respect for Continuous Entrepeneurial Decide as late people Chief Engineer as possible Improvement Team Room & Flow/ Visual Cadence Mgmt Amplify Learning Set-based X-Team design Skilled people Management applies and teaches lean thinking Technology Management Adapted from Larman & Vodde
- 5. Something different that has impact. Technology Management
- 6. Product Development is Learning Real World Information Decision Feedback Reflection Decision making rules Mental Model Technology Management
- 8. The Ladder of Inference I take Actions based on my beliefs I adopt Beliefs about the world The Reflexive Loop (our beliefs affect what I draw Conclusions data we select next time) I make Assumptions based on the meanings I added Observable data Technology Management Chris Argyris
- 9. What do you believe that only you believe? Technology Management
- 10. "Imagination is more important than knowledge." Technology Management
- 11. A Different Perspective Co-ordinating logic Motivation Transparency Perspective Knowledge transfer Enacted environment Contextual environment Technology Management Sven Hamrefors
- 12. Intrinsic Motivation Self • Autonomy Actualization – The desire to be self- directed • Mastery Belongingness – The urge to get better – in search of flow • Purpose – The aspiration to Survival contribute to something bigger than ourselves Technology Management
- 13. Perspectives + Conservative Constructive Reflected experiences Previous enactment - Superstitious Novel - + Gemba - Go see Present enactment
- 14. Directing Factors Co-ordinating logic Sensemaking, flow Create experiences combining the magic Transparency of sw withon every A PC the power Connecting To create a better desk running of internet services everyday life for the many People. MS sw across a world of people. devices Knowledge transfer Technology Management
- 15. Entrepeneurial Behavior Anarchistic Scanning Targeted Scanning Intrinsic Motivation Private Scanning Scanning in principle None Enacted situation Contextual situation Directing factors
- 16. "The secret to creativity is knowing how to hide your sources." Technology Management
- 17. Mindfuck 1, Line B is longer than line A 2, They are equally long 3, We don’t know A B Technology Management
- 18. Mindfuck 1, Line A is in line with line C 2, Line B is in line with line C 3, We don’t know C A B Technology Management
- 19. Mindfuck 1, The mid circles are not equally big 2, The mid circles are equally big 3, We don’t know Technology Management
- 20. “I Know That I Know Nothing” Technology Management
- 21. What Do We Know Waste The Tacit Dimension Personal ->Interpersonal through dialogue and visualizations What we know that we What we don’t know that we know – Known Knowns know – Unknown Knowns What we know that we don’t What we don’t know that we don’t know – Known Unknowns know – Unknown Unknowns Assumptions Ignorance Complicated Complex Technical systems Sociotechnical systems Find the facts Trust that patterns will emerge Technology Management
- 22. “Common sense is the collection of prejudices acquired by age eighteen.” Technology Management
- 23. 4 Mental Models of Innovation Business as usual Let’s fire all the managers Continuous innovation as the bottom line 80/20 Technology Management Gary Hamel
- 24. Linear Model of Innovation Basic Research -> Applied Research -> Development -> Diffusion Basic Research -> Applied Research -> Development -> Production -> Marketing&Sales Market needs-> Development -> Production -> Marketing&Sales Technology Management
- 25. “Keeping the Innovators at the Gate” Technology Management
- 26. "If we knew what it was we were doing, it would not be called research, would it?” Technology Management
- 27. The Lean Start-up • Entrepeneurs are everywhere – Product Roadmap -> Business Model – Product Owner - > Entrepeneur Build • Validated learning Idea Product – Backlog -> To learn list – On site customer -> Get out of the building Learn Measure – Demo -> Perserve or Pivot Data Technology Management Eric Ries
- 28. The Adoption Cycle Early Majority Late Majority ”Pragmatists” ”Conservatists” Relative % customers Early Adopters ”Visionaries” Innovators Laggards ”Tech entusiasts” ”Skeptics” Time Technology Management Geoffrey Moore
- 29. Technology First – Needs Later Transition point where technology satisfies basic needs Relative % customers Excess Technology Most customers not interested Required Performance Technology Dominates User Experience Dominates (convenience, reliability, cost...) Technology is ”good enough” Time Technology Management Donald Norman
- 30. X-Team Feasible Technology User Viable Business Desirable Experience Technology Management Tim Brown
- 31. Customer Insight Driven – Not Customer Driven Abstract Insight Ideas ABDUCTIVE THINKING Figure out the story Ask why 5 times Describe the benefits Tell a new story Analysis Synthesis Prototype and evolve a minimum Observe how a job is done desirable, viable and feasible product Context Artifacts Concretete
- 32. T-shaped People Technology Management
- 33. Entrepreneurial Chief Engineer? “It comes from saying no to 1,000 things to make sure we don't get on the wrong track or try to do too much.” - Steve Jobs Technology Management
- 34. Experiment! Build What Do I need to Learn? Idea Product What do I need to build? Learn Measure Data How can I measure that? Technology Management
- 35. To Learn List Problem/ Product/ Scale Solution Market Technology/Antropology MVP Product Value Proposition Canvas Crossing the chasm Assumption Feature MVP Validation Result Technology Management
- 36. “The only real valuable thing is intuition." Technology Management
- 37. Sustainable Success Get out of Respect for the office Continuous Entrepeneurial Decide as late people Focus on Chief Engineer as possible Improvement the Jobs to Define your Role in solve Be Attentative the value network Team Room & Flow/ Visual Cadence Mgmt Amplify Design is Facilitate Learning Dialogue not analysis Diversify X-Team your Set-based Perspective design People, not T-shaped process Skilled people Managment applies and teaches lean thinking Technology Management
- 38. “I think and think for months and years. Ninety-nine times, the conclusion is false. The hundred´th time I am right.” Technology Management
- 39. References and further reading