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Qt draft educause
- 1. A global educationdesign and innovation firm Quantum Thinking takes a human-centered, design-based approach to helping institutions innovate and transform teaching and learning
- 2. Current Market Solutions POINT SOLUTION SERVICES PRIVATE SECTOR PBR • Single instance/single • Non-replicable processes problem intervention • Expensive macro • Fails to cure dependent, Design approach with limited adjacent root cause Thinking sustainable results • Unique non-replicable Approach: • “Walk away” no leave- process behind processes “Transferrable • Micro vs. macro Practice” • Limited strategic cultural change • Tactical vs. Strategic • Top down executive level • Vendor vs. Institution focus serving • Transaction vs. investment
- 3. Complex Problems Design Consulting Practice Model Single Multiple Discipline Disciplines Traditional Consulting Practice Model Simple Focus Problems
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- 5. Institutional Systems Anne’sGraphic)
- 6. Recreate for PESTE 2tor, embanet, outdourcing MOOC OER, digital publishing
- 7. The PESTE Factor Political Social Economic Environmental Technological • Federal and state regulatory • Administration • Workforce • Faculty • Staff • Deans 2tor, embanet, • Students • Provosts outdourcing MOOC OER, digital publishing Recreate for PESTE
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- 9. Elements of QuantumThinking Design Process “Fuzzy” Front End Front Ended innovation process Research Qualitative, activity based research Collaboration Collaborative cross function co-developing w/ end users Open Teams Embracing open innovation and open co-development Visualization Visualization and demonstration of early, iterative concepts Filter Rapid concept mock-up and test drive Test Fail fast & cheap to bring forward strongest ideas and models Design Design process collaborative, cross functional execution
- 10. Elements of QuantumThinking Design Process Design Model Approach Traditional “Big 6” BPR • Single Discipline • Single discipline, • Interconnected disciplines • Isolated problem • Executive team • Cross discipline teamwork • Single solution • Isolated problem • Complex, interdependent, connected problems
- 11. Principles ANALYSIS SYTNTHESIS Explore Frame CONCEPTS Real INSIGHTS 5 4 Frame SOLUTIONS Observations Sense 6 INTENT Plans Understand 1 Design Know PEOPLE 3 Realize Know OFFERINGS CONTEXT Abstract 2 7 RESEARCH REALIZATION Tests
- 12. Closing the CultureGap Institutional BPR Design Thinking Quantum Thinking Approach 100% Reliability 100% Validity
- 13. QT Core Focus-Design Approach/Research Informed 1. Student success • Understanding student experiences/gen Y • Xxxx 2. Education delivery designing new education spaces • Credentialing • Developing new economic models around education delivery 3. Redesigning the culture of the institution • Design Thinking practice management & knowledge transfer 3. Contextual analytics • Analytics systems design • Interpretation and action planning 5. Technology 3.0 • Navigating and optimizing the supply chain maze 6. Revenue streams
- 14. Design Thinking Applied Design Thinking principles and how it is applied in the QT Practice: • Design is most often used to describe an object or end result, • Design in its most effective form is a process, an action, a verb not a noun • Not a “thing” but a way • A protocol for solving problems and discovering new opportunities • Provides long term results and repeatable processes for culture change Traditional Design • „Techniques & Tools‟ “Product vs. Experience” • Core Processes stay the same Processes as a System-Systems • Unsustainable results are Different
- 15. Quantum Thinking‟s Practiceis not only about developing a culture of design thinking. It‟s also about “transformational design” The concept of ‘transformational design’ is about developing methods and culture that ensures all tools, structures, and processes are optimized for continually meeting the user communities evolving learning needs and aspirations” Not a static engagement This is a continuous evolving process of designing, shaping and reiterating to the changing needs of a learning community
- 17. Questions • What is the opportunity gap? (product opportunity gap) o Political, Environment, Social, Technology and Economic factors? • What‟s missing from current institutional consulting services landscape? (Bain north texas) • What institutional change is needed ? • Does a Design Thinking approach make sense? • Is Design Thinking a framework that can change institutional culture • Can this approach be effectively adopted? • Are the product offerings that provide services/product revenue contribution as a scalable business?