SlideShare a Scribd company logo
Reimagining the Information
Profession
Mary Ellen Bates
BatesInfo.com
Sept. 30, 2021
RMSLA 8th Annual
Mini-Conference
BatesInfo.com
We're all entrepreneurs
(intrapreneurs) now!
2
BatesInfo.com
Thinking like an intrapreneur
Is the library easy to find, in your users' workflow
contexts?
How easy is it to find and talk with a librarian?
How responsive do your patrons say you are?
Have you asked them lately?
3
BatesInfo.com
Your intrapreneurial mindset
Ask “why?”
Be curious, question the status quo; no yeah-buts
Ask “why not?”
Find others who creatively get around institutional
obstacles
4
BatesInfo.com
Your intrapreneurial mindset
Look for ways to partner & collaborate, not just
“serve”
Be known for playing well with others
Seek out opportunities for change
“How could we make this better?”
5
BatesInfo.com
Your intrapreneurial mindset
Challenge your assumptions regularly
Scare yourself regularly
Learn to live at the edge of your comfort zone
Be prepared to act-as until it feels natural
6
BatesInfo.com
Your intrapreneurial mindset
Fail fast, learn fast
Become (more) comfortable with failing
Learn from every experience
Be prepared for pushback, and engage
7
BatesInfo.com
Intrapreneurial super-power:
when stakeholders just don't get it
BatesInfo.com
YOU can change…
WHO you are talking with
Are they potential library users or stakeholders?
WHAT you say
Are you talking aboutTHEIR concerns and outcomes?
HOW you say it
Are you listening or just talking?
9
BatesInfo.com
YOU can change…
WHEN you say it
Are you consistently talking when they are paying
attention?
WHERE you say it
Are you engaged and participating where your various
stakeholders are?
10
BatesInfo.com
Thriving as a 2022 info pro
11
BatesInfo.com
Cue up the reality-check conversations
Your virtual listening tour
Uncover your unknown unknowns
Learn how users talk about their needs and your
value
12
BatesInfo.com
New expectations about our skill sets
Where can we make a difference now?
What new roles do we need to play in 2022?
What certificates or "mini-degrees" can address
specific skills – project management, API
development, semantic enrichment, etc?
13
BatesInfo.com
New expectations about info/data
"You've done it all virtually for 18 months; who
needs a library?"
"Why can't I do whatever I want with this content?"
"Why are we paying for content we can find on the
web?"
14
BatesInfo.com
New ways of showing ROI
In a TDM world, focus on outcomes, not downloads
Identify and curate open access data sets,
knowledge models
ID info silos, facilitate resource coordination
15
BatesInfo.com
New ways of showing ROI
Be seen as part of your org's innovations
Create a advanced-tech lab
Host meet-ups, user groups, API hackathons
Lurk on Slack channels
Learn/teach software and data skills with
LibraryCarpentry.org
16
BatesInfo.com 17
BatesInfo.com
Slides at BatesInfo.com (or email me)
Mary Ellen Bates
mbates@BatesInfo.com
BatesInfo.com
LinkedIn/Facebook: MaryEllenBates
+1 303 772 7095
18

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Reimagining the Information Profession