Social Media Primer
  for Business




               keithburtis.com
keithburtis.com
Nearly the Year
     2010
The hierarchy is
    Crumbling




We Are All Connected
Millions Entering
 Social Networks




The Web has given EVERYONE a voice!
Growth of Social Networks




alone is growing at 1300% a Month!
Social Media is Successful because it is not about the
                    technology

                             Image Credit: Wikipedia




               It’s about being human
Who is Talking about
        you?
 Employees

 Customers

 Friends

 Relatives

 Competitors
maybe it’s time to join the party?
FACT
FACT
Your brand is no longer what you say it is
FACT
     Your brand is no longer what you say it is


Your brand is Googles Perception of who you are....
FACT
        Your brand is no longer what you say it is


   Your brand is Googles Perception of who you are....


Your brand is what people are saying about you when your
                     not listening.....
Where do you
      Research...
Major Purchases?

Historical information?

Technology?

Market Opportunities?

Competitors?

Clients?
Gobbled up 90% of search in 2008!
Gobbled up 90% of search in 2008!




Google Market Cap Now Bigger than General Electric
FACT
FACT
Online Purchasing is up over 200% every year for
                the last 5 years!
Google Ranks on:

Domain Age

Recency

Relevancy

Inbound & Outbound Links
Social media is:

Always Recent!

Relevant to the Reader! (Opt in)

Indexed by Search Engines!

Great for building reputation and brand
awareness worth talking about!
Are you easily Located on Google?
            Lets See????
Be listed above the
               fold!




Blog/Social
  Media
       Are potential members finding what they need?
What Does Google
   see in you?
Is your Web
Presence all about
       you?
FACT
FACT
62% OF PEOPLE TRUST THE RECOMMENDATION OF
   A COMPLETE STRANGER ON THE WEB OVER
    TRADITIONAL COMMERCIAL ADVERTISING

        ~FORRESTER RESEARCH 2009
FACT
FACT
 According to a global survey of 26,486 Internet users in 47 markets,
consumer recommendations are the most credible form of advertising
               among 78% of the studies respondents.

                       ~AC NIELSON 2008
FACT
 According to a global survey of 26,486 Internet users in 47 markets,
consumer recommendations are the most credible form of advertising
               among 78% of the studies respondents.

                       ~AC NIELSON 2008


Are you enabling your customers to review and recommend
               your products and services?
Consumer Shift of
  Power & Trust
Social Networks

Product Reviews

Comments

Niche Influencers

Blogs

Microblogs
Don’t be afraid of the Tools!
10 Reasons to Blog
  
 1.
Search Engine Marketing

2.
 Direct Communications

3.
 Personal Branding

4.
 Competitive Differentiation.

5.
 Relational Marketing.

6.
 Exploit the Niches.

7.
 Media & Public Relations.

8.
 Position Yourself as an Expert.

9.
 Reputation Management.

10.
Low cost.
FACT
Strategically Planned Blogging provides Unplanned Opportunity
FACT
Strategically Planned Blogging provides Unplanned Opportunity




 Every Business opportunity came from blogging
              & Social Channels.
FACT
Strategically Planned Blogging provides Unplanned Opportunity


            Relatively Unknown in the Arts




 Every Business opportunity came from blogging
              & Social Channels.
FACT
Strategically Planned Blogging provides Unplanned Opportunity


           Relatively Unknown in the Arts
   Completely maxxed out on time for a side business




 Every Business opportunity came from blogging
              & Social Channels.
FACT
Strategically Planned Blogging provides Unplanned Opportunity


           Relatively Unknown in the Arts
  Completely maxxed out on time for a side business
  Helping Arts Organizations with their Web Presence



 Every Business opportunity came from blogging
              & Social Channels.
FACT
Strategically Planned Blogging provides Unplanned Opportunity


           Relatively Unknown in the Arts
  Completely maxxed out on time for a side business
  Helping Arts Organizations with their Web Presence
  Growing massive developer Communities at Best Buy


 Every Business opportunity came from blogging
              & Social Channels.
FACT
Strategically Planned Blogging provides Unplanned Opportunity


           Relatively Unknown in the Arts
  Completely maxxed out on time for a side business
  Helping Arts Organizations with their Web Presence
  Growing massive developer Communities at Best Buy
          Starting my own consulting practice
 Every Business opportunity came from blogging
              & Social Channels.
Blogging
      Wordpress is my tool of Choice
                   Free
              Easy to Update
         Search Engine Optimized
Ability to Auto-update Social Networks
           Creates Home Base
Blogging best Practices
                 Call to Action




Value Add
Blogging best Practices
                                  Call to Action




Value Add

            Write what you know
Blogging best Practices
                                           Call to Action




Value Add

            Write what you know
                 Create a Call to Action
Blogging best Practices
                                           Call to Action




Value Add

            Write what you know
                 Create a Call to Action
                         Provide Value
Blogging best Practices
                                      Call to Action




Value Add

            Write what you know
                 Create a Call to Action
                         Provide Value
                             Demonstrate Knowledge
Behind the Scenes
Understanding RSS
    Real Simple Syndication
Benefits of RSS
Aggregate All related Information to one
place

Be notified as soon as new information arrives

Easy to syndicate your content to ANYONE
who wants it

Real Time Search (Strategic Stalking)
Real Time News & Conversation            Keyword Tracking


Focus groups at the tip of your fingers   Competitive Analysis


Instant information                      Like Minded Individuals


Network in your Pocket                   Traffic Generation


Visibility                               Potential for Collaboration


Mobile                                   Demonstration of Knowledge


Personal Branding                        LISTENING
Open Structure




www.tweetdeck.com
facebook
Uber targeted Advertising   Networking

Lead generation             Viral Effect

Facebook Fan Pages          Access
Unlimited Distribution
                            Test Creatives
Real Time Conversation
(Market Pulse)

Reach
Network Valuation?




    1,000,000+ Members
Keith’s Top 10 List

1. Never Approach a network
              or
   individual in a network
   with a greedy one sided
           agenda




    .         .
www KeithBurtis com
Keith’s Top 10 List

2. The onset of the digital
 revolution will forever
    change the way we
   communicate and do
        business.




    .         .
www KeithBurtis com
Keith’s Top 10 List


3. Utilize toolsets that help
   you best communicate
       your message.




    .         .
www KeithBurtis com
Keith’s Top 10 List

   4. Sharing in online
  community spaces can
   often bring valuable
   market research and
        Exposure.




    .         .
www KeithBurtis com
Keith’s Top 10 List


  5. Opportunity is born of
  creating consistent value
 for others while remaining
       true to yourself.




    .         .
www KeithBurtis com
Keith’s Top 10 List

 6. When customers can
 interact with the people
   creating a product or
   offering a service the
perceived value is almost
      always greater




    .         .
www KeithBurtis com
Keith’s Top 10 List



      7. Scale and Build
       Community One
    Relationship at a time




    .         .
www KeithBurtis com
Keith’s Top 10 List



  8. Tactics and Objectives
  must play nice together




    .         .
www KeithBurtis com
Keith’s Top 10 List



   9. Soft Social Metrics
   Must Correlate Back to
    hard Business ROI




    .         .
www KeithBurtis com
Keith’s Top 10 List

  10. For Social media to
 grow; professionals must
 be able to speak fluent in
 social spaces and be able
 to translate that back in
      the boardroom!




    .         .
www KeithBurtis com
Keith’s Top 10 List



   PASSION!!!
        Be passionate or go home




    .         .
www KeithBurtis com
Education & Exploration of Social Media & Emerging Technologies

                         Education

                         Strategy

                         Implementation

                         Follow Through

               716-464-8938   www.keithburtis.com

Social Media Primer For Business

  • 1.
    Social Media Primer for Business keithburtis.com
  • 2.
  • 3.
  • 4.
    The hierarchy is Crumbling We Are All Connected
  • 5.
    Millions Entering SocialNetworks The Web has given EVERYONE a voice!
  • 6.
    Growth of SocialNetworks alone is growing at 1300% a Month!
  • 7.
    Social Media isSuccessful because it is not about the technology Image Credit: Wikipedia It’s about being human
  • 8.
    Who is Talkingabout you? Employees Customers Friends Relatives Competitors
  • 9.
    maybe it’s timeto join the party?
  • 10.
  • 11.
    FACT Your brand isno longer what you say it is
  • 12.
    FACT Your brand is no longer what you say it is Your brand is Googles Perception of who you are....
  • 13.
    FACT Your brand is no longer what you say it is Your brand is Googles Perception of who you are.... Your brand is what people are saying about you when your not listening.....
  • 14.
    Where do you Research... Major Purchases? Historical information? Technology? Market Opportunities? Competitors? Clients?
  • 17.
    Gobbled up 90%of search in 2008!
  • 18.
    Gobbled up 90%of search in 2008! Google Market Cap Now Bigger than General Electric
  • 19.
  • 20.
    FACT Online Purchasing isup over 200% every year for the last 5 years!
  • 21.
    Google Ranks on: DomainAge Recency Relevancy Inbound & Outbound Links
  • 22.
    Social media is: AlwaysRecent! Relevant to the Reader! (Opt in) Indexed by Search Engines! Great for building reputation and brand awareness worth talking about!
  • 23.
    Are you easilyLocated on Google? Lets See????
  • 24.
    Be listed abovethe fold! Blog/Social Media Are potential members finding what they need?
  • 25.
    What Does Google see in you?
  • 26.
    Is your Web Presenceall about you?
  • 27.
  • 28.
    FACT 62% OF PEOPLETRUST THE RECOMMENDATION OF A COMPLETE STRANGER ON THE WEB OVER TRADITIONAL COMMERCIAL ADVERTISING ~FORRESTER RESEARCH 2009
  • 29.
  • 30.
    FACT According toa global survey of 26,486 Internet users in 47 markets, consumer recommendations are the most credible form of advertising among 78% of the studies respondents. ~AC NIELSON 2008
  • 31.
    FACT According toa global survey of 26,486 Internet users in 47 markets, consumer recommendations are the most credible form of advertising among 78% of the studies respondents. ~AC NIELSON 2008 Are you enabling your customers to review and recommend your products and services?
  • 32.
    Consumer Shift of Power & Trust Social Networks Product Reviews Comments Niche Influencers Blogs Microblogs
  • 33.
    Don’t be afraidof the Tools!
  • 34.
    10 Reasons toBlog 1. Search Engine Marketing 2. Direct Communications 3. Personal Branding 4. Competitive Differentiation. 5. Relational Marketing. 6. Exploit the Niches. 7. Media & Public Relations. 8. Position Yourself as an Expert. 9. Reputation Management. 10. Low cost.
  • 35.
    FACT Strategically Planned Bloggingprovides Unplanned Opportunity
  • 36.
    FACT Strategically Planned Bloggingprovides Unplanned Opportunity Every Business opportunity came from blogging & Social Channels.
  • 37.
    FACT Strategically Planned Bloggingprovides Unplanned Opportunity Relatively Unknown in the Arts Every Business opportunity came from blogging & Social Channels.
  • 38.
    FACT Strategically Planned Bloggingprovides Unplanned Opportunity Relatively Unknown in the Arts Completely maxxed out on time for a side business Every Business opportunity came from blogging & Social Channels.
  • 39.
    FACT Strategically Planned Bloggingprovides Unplanned Opportunity Relatively Unknown in the Arts Completely maxxed out on time for a side business Helping Arts Organizations with their Web Presence Every Business opportunity came from blogging & Social Channels.
  • 40.
    FACT Strategically Planned Bloggingprovides Unplanned Opportunity Relatively Unknown in the Arts Completely maxxed out on time for a side business Helping Arts Organizations with their Web Presence Growing massive developer Communities at Best Buy Every Business opportunity came from blogging & Social Channels.
  • 41.
    FACT Strategically Planned Bloggingprovides Unplanned Opportunity Relatively Unknown in the Arts Completely maxxed out on time for a side business Helping Arts Organizations with their Web Presence Growing massive developer Communities at Best Buy Starting my own consulting practice Every Business opportunity came from blogging & Social Channels.
  • 42.
    Blogging Wordpress is my tool of Choice Free Easy to Update Search Engine Optimized Ability to Auto-update Social Networks Creates Home Base
  • 43.
    Blogging best Practices Call to Action Value Add
  • 44.
    Blogging best Practices Call to Action Value Add Write what you know
  • 45.
    Blogging best Practices Call to Action Value Add Write what you know Create a Call to Action
  • 46.
    Blogging best Practices Call to Action Value Add Write what you know Create a Call to Action Provide Value
  • 47.
    Blogging best Practices Call to Action Value Add Write what you know Create a Call to Action Provide Value Demonstrate Knowledge
  • 48.
  • 49.
    Understanding RSS Real Simple Syndication
  • 50.
    Benefits of RSS AggregateAll related Information to one place Be notified as soon as new information arrives Easy to syndicate your content to ANYONE who wants it Real Time Search (Strategic Stalking)
  • 51.
    Real Time News& Conversation Keyword Tracking Focus groups at the tip of your fingers Competitive Analysis Instant information Like Minded Individuals Network in your Pocket Traffic Generation Visibility Potential for Collaboration Mobile Demonstration of Knowledge Personal Branding LISTENING
  • 52.
  • 53.
    facebook Uber targeted Advertising Networking Lead generation Viral Effect Facebook Fan Pages Access Unlimited Distribution Test Creatives Real Time Conversation (Market Pulse) Reach
  • 54.
    Network Valuation? 1,000,000+ Members
  • 55.
    Keith’s Top 10List 1. Never Approach a network or individual in a network with a greedy one sided agenda . . www KeithBurtis com
  • 56.
    Keith’s Top 10List 2. The onset of the digital revolution will forever change the way we communicate and do business. . . www KeithBurtis com
  • 57.
    Keith’s Top 10List 3. Utilize toolsets that help you best communicate your message. . . www KeithBurtis com
  • 58.
    Keith’s Top 10List 4. Sharing in online community spaces can often bring valuable market research and Exposure. . . www KeithBurtis com
  • 59.
    Keith’s Top 10List 5. Opportunity is born of creating consistent value for others while remaining true to yourself. . . www KeithBurtis com
  • 60.
    Keith’s Top 10List 6. When customers can interact with the people creating a product or offering a service the perceived value is almost always greater . . www KeithBurtis com
  • 61.
    Keith’s Top 10List 7. Scale and Build Community One Relationship at a time . . www KeithBurtis com
  • 62.
    Keith’s Top 10List 8. Tactics and Objectives must play nice together . . www KeithBurtis com
  • 63.
    Keith’s Top 10List 9. Soft Social Metrics Must Correlate Back to hard Business ROI . . www KeithBurtis com
  • 64.
    Keith’s Top 10List 10. For Social media to grow; professionals must be able to speak fluent in social spaces and be able to translate that back in the boardroom! . . www KeithBurtis com
  • 65.
    Keith’s Top 10List PASSION!!! Be passionate or go home . . www KeithBurtis com
  • 66.
    Education & Explorationof Social Media & Emerging Technologies Education Strategy Implementation Follow Through 716-464-8938 www.keithburtis.com