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Refresh  Your  Creative  Process
Best  Practices  to  Get  Teams  Moving  Faster
1
#createbetter
The  Dreaded  Triple  Constraint
Fast Good
Cheap
#createbetter
The  Dreaded  Triple  Constraint
Fast Good
Cheap
But  this is  
what  I  want!
#createbetter
…and  MORE!!!
73%  of  marketers  expect  to  produce  
more content  in  2017  vs  2016
Source:  Content  Marketing  Institute
#createbetter
Creative  output  is  the  bottleneck  to  
your  marketing  execution
#createbetter
of  marketers  say  producing  
content  is  a  top  challenge
60%
Source:  Content  Marketing  Institute
#createbetter
One-­third  of  
creative  
projects  are  
late or  over
budget
Have you missed a project deadline (or  
run over budget)  in the last 12 months?
Yes
33%  
No
67%  
Source:  Hightail  survey
#createbetter
Poor  project  
management  is  
top  reason  
projects are  late  
or  over  budget
Unclear  client  
feedback
Inefficient  review  
process
39%
66%  
64%  
Poor  project  
management
Unclear  approval  
process
32%  
26%  
34%  
2%  
25%  
Why  do  you  miss  deadlines  or  run  over  budget?
Source:  Hightail  survey
#createbetter
A  broken  creative  process  has  
tangible  costs  for  your  business
#createbetter
Managers  spend  30-­60%  of  their  
time  in  coordination  meetings
Source:  Boston  Consulting  Group
Lost  Time
#createbetter
30%  annual  employee  
turnover  rate
Source:  MediaPost
“Too  many  rush  projects,  poorly  planned  
projects,  and  lack  of  project  direction.”
Lost  Morale
CONFIDENTIAL
Digital Designer
$137/hrArt  Director
$178/hr
Chief Creative  Officer
$861/hr
Creative  Director
$283/hr
Account  Exec
$98/hr
Lost  Money
Over  40% plan  add  more  
agencies and  freelancers  
to  help  create  contentSource:  4As  Survey  &  AdAge
#createbetter
Improving  creative  efficiency  is  
imperative  to  your  success
#createbetter
The  Creative  Process  is  Complex
#createbetter
Source:  Content  Marketing  Institute
of  marketers  don’t  have  an  
effective  creative  process
75%
#createbetter
Team  Dynamics  Contribute  to  the  Problem
ManagerMaker
Stakeholder
Unique  projects
Heterogeneous  teams
Asymmetrical  power
Different  needs
Physically  dispersed
No  shared  solution
#createbetter
#createbetter
66%  of  creative  
teams  mostly  get  
feedback  in  email
But  only  30%  think  
email  is  effective
for  getting  feedback
#createbetter
#createbetter
“Stop  ‘collaborating’  
with  me!”
Prioritize
Conceptualize
Compartmentalize
#createbetter
“Why  doesn’t  anyone
update  their  tasks??”
Organize
Summarize
Catalyze
#createbetter
“Are  we  going  to  land  this  thing?”
Analyze
Mobilize
Evangelize
#createbetter
Five  tips  for  refreshing  your  creative  process
and  getting  the  most  out  of  your  team
#createbetter
Clarify  Roles
Consider  RACI
Assign  deliverables
Delegate  creative  control
#createbetter
Consolidate  Feedback
Specify  feedback  desired
Capture  and  process  comments
Filter  and  articulate  next  steps
#createbetter
Define  Templates
Articulate  ideal  project  plan
Establish  clear  milestones
Automate  repetitive  projects
#createbetter
Get  Agile
Hold  regular  stand-­ups
Deliver  rounds  frequently,  iteratively
Self-­organize  teams
#createbetter
Standardize  Your  Tools
Make  accessible  to  full  team
Eliminate  information  silos
Establish  consistent  usage
#createbetter
of  marketers  have  a  process  in  place  to  aggregate,  
organize,  and  manage  visual  assets  being  used  
across  their  marketing  teams
Only
27%
Source:  CMO  Council
#createbetter
Precise  feedback
#createbetter
Precise  feedback
Assigned  tasks
#createbetter
Precise  feedback
Assigned  tasks
Updated  versions
#createbetter
Precise  feedback
Assigned  tasks
Updated  versions
Clear  approvals
Reduces  review  
turnaround  times  from  
4  days  to  1
Saves  4 hours  
per  shoot
Saves 5-­10 hours  
per  project
Speeds  up  review  
process  by  35%
Gets  feedback  
on-­time
Saves 10  hours  
per  week
Improved  Creative  Efficiency
#createbetter
More  information
hightail.com/business
collaborate@hightail.com

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