The job description is for a Referral Coordinator position at DSI Renal Services. The Referral Coordinator is responsible for ensuring timely insurance authorizations to avoid denied claims, obtaining any missing authorizations or referrals, appealing any denied requests, and maintaining authorization records and lists of insurance company contact information. The position requires a high school diploma and experience in patient registration, as well as skills in organization, research, computer use, and knowledge of medical terminology and insurance programs.

1. 511 Union Street Suite 1800 Nashville,TN 37219 (615)777-8201 FAX (615)234-3504
DSI Renal Services
Job Description
Job Title: Referral Coordinator
Reports to: Patient Intake Director
FLSA status: Non-Exempt
SUMMARY: Ensures the timely retrieval of insurance authorizations to avoid collection
denials.
ESSENTIAL DUTIES AND RESPONISBILITIES: include the following. Other duties may be
assigned.
 Obtains subsequent insurance authorizations and referrals as required.
 Obtains all retro authorization/referrals not obtained due to transition
 Appeals all denied authorization/referral request.
 Maintains authorization report/exceptions.
 Researches and, if necessary, appeals authorization/referrals.
 Maintains and updates list of insurance companies that require authorizations/referrals
with contact information.
 Provides back up to Patient Account Representatives.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Education and/or Experience
 High School diploma required.
 Associate Degree preferred.

2. 511 Union Street Suite 1800 Nashville,TN 37219 (615)777-8201 FAX (615)234-3504
 Minimum of 6 months experience in patient registration in hospital or medical setting
preferred.
 Exceptional interpersonal skills.
 Excellent organizational and time management skills.
 Knowledge of medical terminology.
 Knowledge of various health insurance programs.
 Knowledge in the medical insurance industry required.
 Excellent computer skills to include the internet, outlook, excel and word.
 Job requires research and exceptional organizational skills to manage a large patient load.
Certificates, Licenses, Registrations
None required
Language Skills
 Ability to read, analyze and interpret general health care and/or business periodicals,
professional journals and governmental regulations.
 Ability to create reports and write business correspondence.
 Ability to effectively present information and respond to questions from patients,
physicians, billing, insurance companies and the general public.
Mathematical Skills
 Ability to add, subtract, multiply and divide in all units of measure, using whole numbers,
common fractions and decimals.
 Ability to compute rate, ratio and percentages.
Reasoning Ability
 Ability to define problems, collect data, establish facts and draw valid conclusions.
 Ability to deal with several abstracts and concrete variables.
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, an employee is required to stand, sit, talk and hear. The
employee is required to walk, reach with hands and arms, climb or balance, bend, stoop, kneel
and crouch. The employee is occasionally required to lift up to 25 pounds.