Leslie Cortes is seeking a position that utilizes her extensive medical office management skills. She has over 15 years of experience in medical office management, including insurance verification, coding, billing, account management, and overseeing all aspects of a medical practice. She is proficient in all areas of office administration including finances, HR, credentialing, and compliance. Her most recent role was as Medical Office Manager for Eye Plastic Surgery Associates, where she gained experience in all facets of managing a medical practice.
Our dedicated correctional team can find ways to reduce costs, while consistently working with the facility's nursing needs, which is increasingly important as budget constraints remain a key concern across the correctional landscape.
Our dedicated correctional team can find ways to reduce costs, while consistently working with the facility's nursing needs, which is increasingly important as budget constraints remain a key concern across the correctional landscape.
Assisting with patient registration, Schedules, confirms payments, and verifies patient appointments and insurance information. Receives and directs phone calls, patients, and other visitors.
Manage concierge as well as the PBX Operators. Guest Relation Coordinator is responsible for Daily admission reports, new and existing patients, discharge reports, referrals, Doctors Orders, Emergency Codes, scheduling and coordinates appointments, employee scheduling, payroll, medical records (ICD-9) work very closely with case management
1. Leslie Diane Cortes
2716 Water Oak Dr.
Grand Prairie, TX. 75052
Ph: 214-208-8193
email: lesliecortes5314@gmail.com
Objective:
I am a very intelligent, professional and goal oriented person who is seeking a position
where my extensive medical office management skills can be utilized, appreciated and
exercised in order to create a high level of success for myself as well as the
company/employer. I strive for excellence in every way and look forward to a challenge.
I am a strong team leader, fun and energetic and would be a great asset to any team.
Experience:
Eye Plastic Surgery Associates, PA 10/2002-Present
Medical Office Manager
I spent many years with this company and with them I have gained a great deal of
experience in multiple areas. My skills and expertise range from basic office duties to
complete office management. Insurance verification, data entry, account management,
insurance billing, ICD-9, IDC-10 & CPT coding, NCCI, payroll, general office
management & leadership.
I am extremely familiar will ALL insurance types and companies, Medicare guidelines,
contract negotiations and insurance contracting. I personally work to maintain contracts
and conduct contract negotiations for our practice as well.
I have also become seasoned in prospective employee pre-screening and interviewing,
complete training of new employees as well as maintaining personal and professional
records for all doctors and employees. I handle the group insurance benefits and
maintain those records as well.
I am responsible for all aspects of physician credentialing, licensing, insuring, DEA,
DPSCSR, CME, CV and all societies, agencies, academies and memberships. I also
arrange and schedule meetings at the doctors request.
AP/AR is also my specialty and my accuracy is impeccable. I handle every patient
account, maintenance, billing and collections. Claim filing both electronic & paper, claim
status, appeals, resolution, peer-to-peer review and authorizations. I am also
responsible for purchasing office and medical supplies while maintaining an accurate
and up-to-date MSDS file.
I handle the office finances such as the daily close, balance, and deposit; maintain
financial records daily, monthly, and annually. I work with the company CPA to supply
them with Quarterly reports they require for tax purposes.
I am also trained to assist the physician with in office procedures as needed.
I designed and implemented the original company employee handbook.
I maintain all OSHA & HIPAA compliance documents and records.
I am eager to help with any and all other duties as directed and/or needed by the
doctors and staff.
2. Leslie D. Cortes Page 2
Plastic Surgery Center of Dallas 2000-2002
Receptionist
For this employer, I was in charge of the entire front office. My responsibilities were
general front office duties such as answering telephones, greeting patients, pre- & post-
operative photographs, surgery quotes, data entry, medical records, collecting money
and daily balance. I also assisted in post-operative recovery and discharge of patients,
surgical coordination, post-operative care and suture/drain removal. I would assist in
any way that was needed and enjoyed the opportunity to learn and grow.
Skills:
Excellent communication (written/verbal) EMR and Medical Records
Honest and Trustworthy Sterile Technique
ICD-9, ICD-10 & CPT coding Computer Literate
Credentialing; Contracting Payroll
OSHA and HIPAA Compliance Data Entry
Licensing Professional Leadership
Insurance for doctors and practice & employees AP/AR
All office equipment Recruiting
Associations Familiar With:
ASOPRS; TMA; AMA; TOA; Insurance Commissioner; TMB; OAG; DARS; Texas State
Board of Medical Examiners; TWC and much more.
Education:
DeQueen High School 1996
University of Phoenix Online
Associates Degree
Business Administration/Management
Expected Grad Date 4/2014
Professional References:
Eye Plastic Surgery Associates
972-566-2020
Mark L. Mazow, M.D.
Plastic Surgery Center of Dallas
972-661-5077
Gregory Stagnone, M.D.