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Transition_Roadmap__Overview_23Q1.pdf
1.
PUBLIC IT Planning Architects Cloud
Success, SAP SE December 2022 Transition to SAP S/4HANA Transition Roadmap Overview 22Q2
2.
2 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ ➢ Transition Roadmap Graphic ➢ Transition Roadmap Graphic – Service View ➢ Transition Roadmap per Phase – Explanation of the major activities per phase – Table with all activities per phase, tools & guides, and most relevant service components Agenda
3.
3 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Project Mgmt. Solution Adoption Application Design and Configuration Data Management Extensibility Integration Analytics Testing Technical Architecture and Infrastructure Operations & Support Run Realize Deploy Explore Prepare Transition to SAP S/4HANA 23Q1 Discover Sizing & Scalability Verification IT Infrastructure Setup Trial System Provisioning Execution / Monitoring / Controlling Organizational Change Management (OCM) Project Initiation Analytics Configuration Integration Implementation QAS Setup/Conversion Data Migration & Verification CC. Quality Closing Go Live Stop Start Strategic Planning Production Cutover Dress Rehearsal Hyper Care Transition Planning Transition Preparation Prototype Handover to Support Organization Operate Solution Cutover Preparation Test Preparation & Execution Configuration Fit-to-Standard Analysis / Design Activate Solution Application Value and Scoping Product Enhancements Gap Validation Security Design Improve & Innovate Solution Learning Design Learning Realization Security Implementation UX Activation and Design Team Enablement DVM Design DVM Configuration & Execution Integration Validation Design Review Sizing Technical Design Tech. Architecture and Infrastructure Definition Operations Impact Evaluation Operations Implementation Custom Code Impact Analytics Design Test Planning DEV Setup/Conversion Integration Design Data Migration Design Operations Readiness Sandbox Setup/Conversion Quality Gates Task / Activity QG2 QG4 QG3 QG5 QG1 UX Implementation
4.
4 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Project Mgmt. Solution Adoption Application Design and Configuration Data Management Extensibility Integration Analytics Testing Technical Architecture and Infrastructure Operations & Support Run Realize Deploy Explore Prepare Transition to SAP S/4HANA 23Q1 Discover Sizing & Scalability Verification IT Infrastructure Setup Trial System Provisioning Execution / Monitoring / Controlling Organizational Change Management (OCM) Project Initiation Analytics Configuration Integration Implementation QAS Setup/Conversion Data Migration & Verification Closing Go Live Stop Start Strategic Planning Production Cutover Dress Rehearsal Hyper Care Transition Planning Transition Preparation Prototype Handover to Support Organization Operate Solution Cutover Preparation Test Preparation & Execution Fit-to-Standard Analysis / Design Activate Solution Application Value and Scoping Gap Validation Security Design Improve & Innovate Solution Learning Design Learning Realization Security Implementation UX Activation and Design Team Enablement DVM Design DVM Configuration & Execution Integration Validation Design Review Sizing Technical Design Tech. Architecture and Infrastructure Definition Operations Impact Evaluation Operations Implementation Custom Code Impact Analytics Design Test Planning DEV Setup/Conversion Integration Design Data Migration Design Operations Readiness Sandbox Setup/Conversion Quality Gates Task / Activity QG1 QG2 QG4 QG3 QG5 Platform Execution Build Execution Build Execution Data Migration Execution Build Execution Build Design Support Transition to Operations Analytics Design Support Build Design Support SAP Value Assurance Foundation Analytics Execution Safeguarding the Digital Transformation Build Execution Data Migration Design Support Safeguarding the Digital Transformation Build Execution Planning the Digital Transformation Integration Design Support Platform Design Support Architecture Transformation & Architecture Point of View CC. Quality Product EnhancementsBuild Execution Custom Code Management Make / Keep the Core Clean Configuration UX Implementation Business Process Intelligence Build Execution
5.
5 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ In the Discover phase, customers become familiar with the benefits of SAP HANA and SAP S/4HANA and the benefits it can bring to customers’ business. As depicted in the figure, the phase is structured as follows: ❑ In the first step customers should perform a Strategic Planning and create an overall company strategy on their digital transformation. This includes SAP S/4HANA as the digital core, but looks at it from a broader perspective. Key topics like Internet of Things, Big Data / Smart Data, Omnichannel, or Business Networks can be included into the strategy as well. ❑ In the second step, a decision on the implementation scenario, and a comprehensive application implementation strategy for SAP S/4HANA should be created in the activity Application Value and Scoping. In the case of system conversion, the conversion readiness of the existing SAP ERP system should be checked as well. ❑ In the next step customers should become familiar with the value of SAP S/4HANA in general (e.g. the new and simplified functionality in SAP S/4HANA, the new User Interface based on FIORI, agile customer innovations using SAP Cloud Platform etc.). A Trial System in the cloud supports this. The outcome of these steps can be leveraged within a company to build a business case for an SAP S/4HANA implementation project. Transition Roadmap – Discover Phase 1 2 3 1 2 3
6.
6 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Transition Roadmap – Discover Phase Details Discover Activities & Tasks Tools & Guides Service Components* 1. Strategic Planning Identify the strategic business and IT objectives, create an overall multi-year company strategy on digital transformation, and define the innovation strategy • SAP S/4HANA Movement Website • SAP Transformation Navigator • SAP Innovation and Optimization Pathfinder • Innovation Guide • Road Map Explorer • Spotlight by SAP • Innovation Strategy and Roadmap • Analytics Strategy • UX Strategy • Integration Strategy • Architecture Point of View • Target Architecture Assessment 2. Application Value and Scoping Map current business processes to processes running on SAP S/4HANA to identify the application value. Decide on the implementation scenario (new implementation, system conversion, selective data transition), and an application implementation strategy for SAP S/4HANA • What‘s New Viewer • Feature Scope Description • SAP Readiness Check for SAP S/4HANA • Business Scenario Recommendations Report • Simplification Items Catalog • SAP Signavio • SAP Signavio Process Insights • Process Discovery • Discovery Workshop • Value and Implementation Strategy • Explore Services for the Intelligent ERP • Integration Assessment • Business Process Assessment • Business Process Insights Starter Pack • Signavio Starter Pack • Deep Transformation Insights • SAP Readiness Check explained 3. Trial System Customers should become familiar with the value of SAP S/4HANA in a trial system • SAP Cloud Appliance Library *not exhaustive,only excerptof most frequently booked service components 1 2 3
7.
7 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Once the business case has been approved, the project is initiated in the Prepare phase. ❑ There are customers running a Prototype project in front of the real transition project. The aim is often to check technical and functional feasibility. Prototypes are small projects by its own, and usually last between three and six months. ❑ The formal Project Initiation starts afterwards and needs to be aligned with the customer project manager. In general, each company or implementation partner has a methodology to plan and execute projects. ❑ Project Team Enablement can be started early in the Prepare phase. ❑ The project itself is planned in the dedicated Transition Planning activity. Depending on the implementation scenario SAP offers dedicated planning components. Results from the Discover Phase – in particular the functional implementation road map – is considered as well. ❑ The planning workshops often reveal Transition Preparation activities (e.g. the “Customer Vendor Integration” in the case of a system conversion), which have to be done before the Explore phase starts. Those larger transition preparation activities can be handled as separate (sub-) projects. ❑ A first workshop on Organizational Change Management starts. Transition Roadmap – Prepare Phase 1 2 3 4 5 1 2 3 4 5 6 6
8.
8 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Transition Roadmap – Prepare Phase Details Prepare Activities & Tasks Tools & Guides Service Components* 1. Prototype Check functional and technical feasibility in a prototype project. • SAP Readiness Check • Scoping Workshop for Prototyping • … (all service components of main project) • Result Workshop for Prototyping • Prototyping Summary 2. Project Initiation Formal project start SAP TQM drives setup of project governance structure and definition of quality gates Customer or partner project manager to lead project • SAP Solution Manager, SAP Cloud ALM or 3rd party software for project management • SAP Operations Platform Starter Pack • Agile Methodology and Tool Coach 3. Project Team Enablement Educate project team on SAP Activate methodology, grant access to project management and learning content, e.g. SAP Solution Manager, Transformation Hub, training material • openSAP courses • Classroom training • Best Practices Reference Guide • Learning Journeys (for ES customers) • SAP Activate methodology • SAP Learning Services 4. Transition Planning Starting from the functional implementation roadmap, define the scope and execution plan for the upcoming SAP S/4HANA transition project. The result is a first version of a project plan. • SAP Readiness Check • Simplification Items Catalog • Best Practice Explorer • Maintenance Planner • Technical Downtime Optimization App • SAP Signavio • Migration and Upgrade Planning Workshop • Transition Planning for New Implementation • Selective Data Transition Planning Workshop • Data Migration Architecture • Technical Architecture & Infrastructure • Custom Code Health Check 5. Transition Preparation Preparational work should be done as early as possible in the project, like Customer/Vendor Integration, replacement of Foreign Trade by SAP Global Trade Services, required upgrades, custom code cleanup, archive data… • SAP Readiness Check • Simplification Items Catalog • SAP Best Practices Explorer • CVI Cookbook • Data Volume Planning • Cleanup / Archive • Custom Code Retirement • Custom Code Management Tools enablement • Mandatory Preparation for System Conversion • Financial Data Quality 6. Organizational Change Management Run a workshop is to align with the entire project management team regarding OCM activities to be conducted • Organizational Change Management (BTS) *not exhaustive,only excerptof most frequently booked service components 1 2 3 4 5 6
9.
9 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Once the Prepare phase has been finalized considering a detailed planning for the functional and technical work streams, the Explore phase will be kicked off. ❑ In the Learning Design activity of the Solution Adoption work stream, the training strategy for the end users is developed according to the functional design. ❑ In a new implementation, leverage SAP Best Practices in the activate solution activity. ❑ The to-be application is designed in fit-to-standard & design workshops. The methodology has been aligned between cloud and on-premise. Gap validation and a final design review support this activity. ❑ For all implementation scenarios, security settings and infrastructure need to be adjusted. This is planned in Security Design. UX Design plans the adjustment of Fiori Uis. ❑ In the Data Management work stream, data load from source systems needs to be prepared and planned in the Data Migration Design activity (new implementation and selective data transition only). Data Volume Management is either initially planned or updated according to new options and requirements coming with SAP S/4HANA. ❑ In the Extensibility work stream, you will need to identify and prioritize the Custom Code Impact on custom objects that are used productively, and that must be adjusted as part of the system conversion project. Transition Roadmap – Explore Phase (1) 2 3 4 5 1 6 1 2 3 4 5 6 3
10.
10 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ ❑ Integration design work starts in proper alignment with the to-be application design, to properly integrate the SAP S/4HANA system in the solution landscape. First basic integration setup activities are performed for the sandbox (if required) and for the development system. ❑ Within the Analytics Design activity customers can further enhance their analytics infrastructure with regards to embedded analytics that have been introduced with SAP S/4HANA. ❑ The technical design document is created in the Technical Architecture and Infrastructure work stream. A Sandbox is created for technical and functional experience gathering and as the basis for fit-to-standard workshops (it depends on the scenario how the sandbox is created). At the end of the Explore phase the DEV environment needs to be set up (again scenario specific). ❑ Operations & support run an Operations Impact Evaluation, to identify IT Support operational areas that require adjustment to safely and efficiently operate SAP S/4HANA as of Go-Live. The actions taken here depend on the SAP operational experience of the customer. Transition Roadmap – Explore Phase (2) 7 8 9 10 9 8 7 10 9
11.
11 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Transition Roadmap – Explore Phase Details (1) 1 2 2 3 5 4 1 Explore Activities & Tasks Tools & Guides Service Components* 1. Learning Design Develop the training strategy for end users • SAP Enable Now • SAP Education Consulting 2. Activate Solution In a new implementation, the activation of the Best Practices content will be provided. For system conversion, a sandbox is provisioned. • SAP Best Practices Explorer • Cloud Appliance Library • Administration Guide for Implementation • Activate Solution • Mandatory Preparation for System Conversion • Financial Data Quality • Data Management Design 3. Fit-to-Standard Analysis / Design Multiple activities behind; Defines the application for implementation and identifies potential delta requirements. • SAP Best Practices Explorer • Focused Build (SAP Solution Manager) • SAP Cloud ALM • SAP Signavio • Fit to Standard Analysis & Design 4. UX Activation and Design Identify customer specific requirements which deviate from Fiori standard configuration • Fiori Apps Reference Library • User Experience Design Guidelines • UI Technology Guide • SAP Build • UX Activation and UX Design • UX Advisory Service for Business Value 5. Security Design Define SAP S/4HANA specific security strategy and high-level roadmap • Security Guide • Administration Guide for SAP S/4HANA • Security Design 6. Gap Validation/Design Review Perform a quality review of identified gaps and delta design documents • Focused Build (SAP Solution Manager) • SAP Cloud ALM • Gap Validation • Design Evaluation 6 *not exhaustive,only excerptof most frequently booked service components 3 4
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12 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Transition Roadmap – Explore Phase Details (2) 2 3 9 8 4 1 Explore Activities & Tasks Tools & Guides Service Components* 7. Data Volume Design Agree on a data volume management strategy that defines which data is stored in which storage location and for how long • DVM Workcenter of SAP Solution Manager • Data Volume Design 8. Data Migration Design The transfer of business data from legacy systems to the newly implemented SAP S/4HANA system is designed • SAP Best Practices content for data migration • SAP S/4HANA Migration Cockpit • Data Migration Assessment 9. Custom Code Impact In a conversion scenario, customers need to identify code, that must be adjusted (“must- do’s”), and those that should be adjusted (“should-do’s”). • SQL Monitor • ABAP Test Cockpit • Custom Code Migration Guide • Intelligent Custom Code Clustering • ICCM Awareness • ICCM Analysis • ICCM Transformation 10. Integration Design Detail and document all integration aspects of the project, that have been identified in the Prepare phase and in fit-to-standard. • Integration Solution Advisory Methodology (ISA-M) • SAP Cloud Platform Integration Suite • Integration Directory in SAP Solution Manager • Fit-to-Standard Analysis / Design • Integration Design Workshop • Integration Validation 11. Analytics Design customers can further enhance their analytics infrastructure with regards to new reporting options that have been introduced with SAP S/4HANA. • SAP Best Practices for Analytics with SAP S/4HANA • Analytics Design Workshop 7 10 11 *not exhaustive,only excerptof most frequently booked service components
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13 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Transition Roadmap – Explore Phase Details (3) 2 3 4 1 Explore Activities & Tasks Tools & Guides Service Components* 12. Test Planning consider and plan the testing cycles required to mitigate production support issues; evaluate the existing test and quality management processes, create test cases and scripts • SAP Solution Manager Test Suite • SAP Cloud ALM • SAP S/4HANA On Premise Value Map Learning Journey – Realize • SAP Test Management Best Practice • Test Planning 13. Sandbox / DEV Setup/Conversion technically set up sandbox environment • Installation Guide • Conversion Guide • Maintenance Planner (tool and user guide) • SUM (tool and guide) • Platform Execution Enablement • System Installation for SAP S/4HANA • System Conversion for SAP S/4HANA • SAP Fiori Platform Setup • Minimized Downtime Service 14. Sizing In case of new functionality, system consolidations or special capacity requirements, an advanced sizing on top of the sizing in the planning phase makes sense • Quicksizer • Sizing report • SAP S/4HANA Sizing Guidelines • Advanced Sizing 15. Techn. Architecture and Infrastructure Clarify the technical boundary conditions, select hardware vendors, and define the technical target architecture and infrastructure • Technical Platform Definition 16. Operations Impact Evaluation evaluate the impact on IT operations when implementing SAP S/4HANA, like operational risks and areas in the support framework that need to be looked at and modified/implemented prior to the go-live. • SAP Standards for Solution Operations • Operations Guide • Operations Impact Evaluation 12 13 14 15 16 *not exhaustive,only excerptof most frequently booked service components
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14 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ In the Realize phase, you start the execution and implementation of all items that were defined and designed in earlier phases. ❑ In the Solution Adoption work stream, the training for the end users is prepared. ❑ In the Application design and configuration work stream, the functional changes (general configuration, master data, and core / delta), Fiori changes and security changes are implemented as defined in design. Additional applications, like Central Finance in a selective data transition scenario, or the SAP Digital Boardroom, are set up as planned. ❑ In the Data Management work stream, data aging and data archiving are configured for business objects according to the DVM strategy. Load and verification runs ensure that business data can be migrated with acceptable time and quality. ❑ In the Extensibility work stream, Product Enhancements like reports, are developed. Existing custom code is adjusted to be ready for SAP S/4HANA. SAP can safeguard the activities via the “Integration Validation” offering, which covers key aspects like Business Data Consistency, Exception Management, Integration, and Performance and Scalability. ❑ In the Integration work stream, all required interfaces are implemented as designed in the Explore phase. Further integration setup is done for the quality assurance system, and for the production system (new implementation only). Transition Roadmap – Realize Phase (1) 1 2 3 1 2 3 4 4 5 5
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15 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ ❑ The technical infrastructure is set up in the Technical Architecture and Infrastructure work stream, according to the technical design document. The transition of the quality assurance system takes place according to the detailed transition plan, and technical adjustments may be implemented as part of the activity. In parallel, the sizing of the productive instance is verified. ❑ According to the Operations Impact Evaluation, the operations implementation (people, processes tools) takes place in the Operations & support work stream. ❑ At the end of the Realize phase, the preparation for cutover starts. A cutover plan is created from experience gained in former transition runs (potentially additional mock runs are required). Transition Roadmap – Realize Phase (2) 6 6 7 7 8 8
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16 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Transition Roadmap – Realize Phase Details (1) 1 2 3 4 Realize Activities & Tasks Tools & Guides Service Components* 0. Learning Realization Train key users and prepare trainings for end users as defined in Learning Design • Learning Journey SAP S/4HANA Overview and Business Processes • SAP Enable Now Info Center • SAP Education Consulting Services 1. Configuration Implement functional changes as defined in the delta design document (general configuration, master data…) • Best Practices Explorer • SAP IMG • Configuration 2. UX Implementation Implement Fiori changes / new UIs • Fiori Apps Library • SAP Build • Implementation of User Experience in SAP S/4HANA 3. Security Implementation Customer-specific results from the security design are implemented. • Security Guide • SAP Security Optimization Services 4. Integration Validation Plan, document and start integration validation activities, like checking data consistency, monitoring performance, business processes and exception management. • SAP Integration Validation Info Sheet • Documented Procedure for Integration Validation • SAP Thought Leadership Paper – Integration Validation of Networked Solutions • Technical Feasibility Check • Technical Integration Check • Integration Validation • Business Process Performance Optimization • Technical Performance Optimization • Interface Management 5. DVM Configuration and Execution Clean up or archive business data, configure data archiving and data aging. • SAP Online Help for Data Archiving and Data Aging • Data Volume Management 6. Data Migration & Verification Perform the legacy data migration (new Impl) or load and verification runs (conv.) or LT scenarios like Client Transfer • Minimized Downtime Service • Client Transfer • System Merge • Company Code Transfer *not exhaustive,only excerptof most frequently booked service components 1 2 3 4 5 6 0
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17 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Transition Roadmap – Realize Phase Details (2) 7 8 9 1 2 3 4 Explore Activities & Tasks Tools & Guides Service Components* 7. Product Enhancements Development of custom code to close the gaps identified in the Fit/gap activities • SAP White Paper – SAP S/4HANA Extensibility for Customers and Partners • OpenSAP training for Developers • ICCM Transformation • WRICEF Developments • SAP Innovative Business Solutions services 8. Custom Code Quality Implement required quality level for custom coding • Custom Code Quality Management 9. Integration Implementation Implement the designed integration architecture and best practice scoping items for specific integration scenarios. • Integration Solution Advisory Methodology (ISA-M) • SAP Cloud Platform Integration Suite • WRICEF Developments • SAP Innovative Business Solutions Organization 10. Analytics Configuration Implement and configure the analytics architecture • SAP Analytics Cloud Guided Playlists • Analytics Execution • Quick-start service for SAP Analytics Cloud 11. Test Preparation and Execution Prepare all business-process-related tests according to customer-specific configuration • SAP Best Practices – Process Flow and Test Script • Test Preparation • Test Execution 12. QAS Setup/Conversion Set up the quality assurance environment • Installation Guide • Conversion Guide • Maintenance Planner (tool and user guide) • SUM (tool and guide) • System Installation for SAP S/4HANA • System Conversion for SAP S/4HANA • SAP Fiori Platform Setup *not exhaustive,only excerptof most frequently booked service components 10 11 12
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18 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Transition Roadmap – Realize Phase Details (3) 1 2 Realize Activities & Tasks Tools & Guides Service Components* 13. Sizing & Scalability Verification Detail out and verify the sizing estimations • Best Practices Doc.: Proactive Performance and Capacity Management • Lessons Learned: Sizing Approaches for SAP HANA (incl. SAP S/4HANA and Fiori) • Advanced Sizing 14. IT Infrastructure Setup and Test Set up server hardware, storage solution, virtualization platform, integration of new components, high availability etc. 15. Operations Implementation Implement or adjust support operations • SAP Support Standards • Getting Started with Primary CCOE • Primary CCOE Check List • Operations Guide • Operations Implementation 16. Cutover Preparation Create a plan for the cutover weekend of the productive system based on learnings from earlier runs • Cutover 13 14 15 *not exhaustive,only excerptof most frequently booked service components 16
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19 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Once the quality gate Realize-to-Deploy has been passed successfully, the final preparation for Go-Live starts in the Deploy phase. ❑ The Learning Realization goes into its final phase, the end user trainings should run during the Deploy phase. ❑ Operations Readiness ensures the IT operations team is ready to operate the new SAP S/4HANA environment safely and securely. Of course, the IT operations team will continue to gain real-life operational experience in the hyper care phase after Go-Live. ❑ After the test execution is finalized successfully, the Dress Rehearsal takes place (for all scenarios) and the implementation of the productive SAP S/4HANA will be finalized (for new implementation and selective data transition). ❑ Quality gate “Q4 Deploy-to-Run” will ensure that everything is ready for Go-Live. The final “Go” decision is the start for the implementation of the productive SAP S/4HANA system with the Production Cutover at the Go-Live weekend. ❑ The weeks after Go-Live are called “Hyper Care”, where the new system is further stabilized and optimized. When finished, the Deploy phase ends. ❑ The transition project comes to an end when finally, operational responsibility has been handed over to the production support organization. Transition Roadmap – Deploy Phase 1 2 3 4 5 6 1 6 2 3 4 5
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20 PUBLIC © 2021 SAP
SE or an SAP affiliate company. All rights reserved. ǀ Transition Roadmap – Deploy Phase Details Deploy Activities & Tasks Tools & Guides Service Components* 1. Learning Realization Run end user trainings • SAP Education Consulting Services 2. Operations Readiness Check ability to operate SAP HANA and SAP S/4HANA as of Go-Live • SAP Support Standards • Getting Started with Primary CCOE • Operations Readiness Check • Organizational and Production Support Readiness Check 3. Dress Rehearsal Execute an end-to-end dress rehearsal of the cutover procedures • Platform Execution 4. Production Cutover Perform the cutover to the production software and go live • SAP Going Live Service • On Call Duty • Technical Performance Optimization • Data Migration Execution 5. Hyper care Verify how the new workload behaves as opposed to the old system and improve system performance • Obsolete Data Handling tool • SAP Signavio • SAP Process Insights • SAP Going Live Support • Technical Performance Optimization • Business Process Improvement • SAP Going Live Check • SAP OS/DB Migration Check 6. Handover to Support Organization Fully enable the regular support organization to safely and securely operate the new SAP system • Handover to Support *not exhaustive,only excerptof most frequently booked service components 1 6 2 3 4 5
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