The document summarizes Accesa's SAP consulting services. It describes how Accesa's SAP consulting competence center was founded in 2014 and has since grown to 29 consultants serving clients across EMEA. The competence center provides SAP functional consulting, development, and BASIS services. It has expertise in various SAP modules and technologies. The document also outlines Accesa's approach to project management, commitment to clients, differentiators, and key people.

1. Fitting in the big picture
of IT and business

2. SAP Consulting
Competence Center
2
Iulian Iuga
CEO and SAP
Consultant
www.accesa.eu

3. ACCESA’S SAP STORY

4. Accesa’s SAP story
Iulian Iuga, Accesa CEO and SAP consultant by passion (SAP BW and
SAP PI certified), decided to follow his dream of building an SAP
Service Organization within Accesa. It was January 2014 when SAP
Consulting Competence Center was founded within Accesa.
Today we can see how a passion-driven idea can evolve to have a
major impact on the business. Our team grew from 2 to 29
consultants, serving mid-and-large companies EMEA-wide.
Now, our SAP Functional Consultants cover the challenge of bridging
SAP software and clients’ business particularities and our Basis
specialists cover the needs of a smooth functioning SAP system.
4
SAP Functional
12people
4people speak German
SAP Development
4people
2people speak German
SAP Basis
13people
6people speak German
SAP team overview
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5. MANAGING CHANGE IN SAP ENVIRONMENT

6. Managing change in SAP Environment
Organizational needs change continuously and
companies meet new challenges.
As a certified SAP Partner, we orchestrate change and challenges by
helping mid and large-size organizations transform their businesses by
enriching the potential of their SAP systems.
Our technical and functional expertise accelerates developments and
improvements of infrastructure and ensures the enhancement of
particular functionalities of an SAP environment.
Our expertise:
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SAP Functional Consulting
Operations & Support
SAP Development
SAP BASIS
Testing
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7. SAP CONSULTING & DEVELOPMENT SERVICES

8. Our main Functional Services
Our Functional Consultants understand how to bridge
SAP software and clients’ business particularities.
Bringing in-depth SAP knowledge and expertise, cross industry
exposure, flexibility and leadership skills, our team balances the
unique clients requirements with industry best practices and software
capabilities to provide solutions that deliver value for clients.
8
SAP Sales & Distribution (SAP SD)
SAP Supply Chain Management Suite (SAP APO, SAP TM, SAP EWM,
SAP EM)
SAP Production Planning (SAP PP)
SAP Sales & Operations Planning on HANA or IBP
SAP Logistics Execution (SAP LE)
Business Warehouse (BW)
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SAP Materials Management (SAP MM)
SAP Identity Management (SAP IAM)

9. Development and Technology Services
Our development team can accommodate the most
complex customer requirements.
Our specialists cover several technologies and competence areas, thus
assuring that we are capable to deliver small, medium and large
projects in-time, in-budget and with the right quality.
Through our internal QA and testing teams, we make sure that the
end-product/deliverable is perfectly matched to our customers
requirements.
9
RICEF Services (Reports, Interfaces, Conversions, Enhancements &
Forms)
Customer specific developments in ABAP, JAVA, UI5, Fiori and HANA
QA: Test and Test Management by means of automated tools such as
Solution Manager, JIRA, HPQC or other
Data Services: ETL, Data Migrations, Mappings, etc.
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SAP Service and Technologies we can deliver:

10. Industry expertise
Accesa prides itself with the value it brings to its
customers and the high – quality of its resources.
Most our consultants have a broad track-record in international
assignments, and thorough industry experience with some of the
worlds largest organizations.
The services we offer in a true consulting way go beyond technologies
and systems. We make technology work for you, by providing you
added-value from our internationally-gained industry expertise and
consultative approach.
10 www.accesa.eu
Industry experience
• Automotive
• Fast Moving Consumer Goods
• Retail
• Life Sciences
• Banking
• Chemicals
• Logistics

11. SAP BASIS

12. SAP Basis Service List
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SAP Implementation
• Prepare operating system for
installation
• SAP installation
• Database installation
• Post-installation configuration
• Network integration
• Implementation/Administration of
SAP Solution Manager monitoring
system
• System export/import
• SAP uninstall/decommissioning
SAP & Database upgrade
• Planning of release changes
• SAP release upgrade
• SAP Enhancement Package
upgrade
• SAP Add-on implementation
• SAP Support Package / Support
Package Stack upgrade
• Database release upgrade
• Database patching
System copies/Migrations
• Homogeneous system copy
• Heterogeneous system copy
• Database migration
Database administration
• Maintenance of database
parameters
• Database performance tuning
• Database monitoring and
troubleshooting
• Storage management
• Create, delete, rebuild of indexes
• Reorganization of tables, indexes,
table spaces
• Troubleshooting
• Execute database restore /
recovery procedure on-demand
or after a system failure
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13. SAP Basis Service List
13
SAP Basis operational maintenance
• Maintenance of SAP system
parameters
• Performance tuning of SAP system
• Performing start/restart of specific
components
• Kernel upgrade
• License management
• Short dump analysis
• Early Watch Report analysis
• Workload analysis
• SLD configuration
• Language import
• SSO configuration
• RFC / JCO maintenance
• User management
• Roles / profiles management
• SAP security administration
• Archiving of SAP data
• SAP notes implementation
• Administration and maintenance
of data in SAP OSS
• Enable SAP remote service
connection
• Operate and maintain SAP router
/ service connection
• Developer and object registration
(SAP OSS)
Client management
• Performance monitoring and
analysis of bottlenecks
• Revise capacity planning model
based on actual performance
Performance management
• Printer administration and error
handling in SAP
• Monitoring of spool system and
OS printer queues
• Printer administration and error
handling at operating system level
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14. SAP Basis Service List
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Printer & Spool
Administration
• Printer administration and error
handling in SAP
• Monitoring of spool system and
OS printer queues
• Printer administration and error
handling at operating system level
Transport Management
System Administration
• Configuration of Transport
Management System
• CTS + configuration
• Setting up transport rules
according to the customer
specifications
• Controlling of transport processes
• Error analysis / handling of
transport system
Set-up of Integrated xxx
Email System
• Connection setup of SAP e-mail
system
Technical job xxxx
scheduling
• Planning, scheduling and
execution of system jobs
• Monitoring and problem
management for technical jobs
• Distribution of information
regarding jobs (status, logs, etc.)
• Job troubleshooting
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15. Our Expertise
15
Oracle
HANA (On-Demand and On-Premise)
DB2
MaxDB
Microsoft SQL
Sybase
AIX
Windows
HP-UX
Linux
OS/400
Solaris
z/OS
Databases Operating Systems
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16. WORKING WITH ACCESA

17. Working with us
17 www.accesa.eu
Accesa’s commitment is to establish a long-term relationship with our customers by exceeding their
expectations on an on-going basis. All our processes are designed to facilitate an honest, transparent and
professional approach.
• Dedicated Single-Point-of-Contact: each customer has a functional
or a technical architect in charge of the delivery team, who acts as
a liaison between the Accesa team and the customer stakeholders.
• Dedicated Key-Account Manager: each customer has a dedicated
resource appointed by our management which drives all aspects
related to commercial topics, delivery performance, people &
processes, collaboration topics and any other requests the
customer might have.
• Communication is done 100% in customer’s language with all
Accesa team-responsible.
• Regular alignment-meetings (typically weekly or bi-weekly) to
ensure that deliverables are correctly aligned and performance is
assessed.

18. Our Approach
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Phase 1: Partnership Initiations Phase 2: Pilot Project Phase 3: On-going collaboration
• Establish collaboration framework
• Appoint Customer PM and Accesa Technical
SPOC & Key-Account Manager
• On-boarding of Accesa core-team at customer
premises, focusing on:
Development
Guidelines/templates/conventions
Change Management Procedures
Main customer representatives
Transport Management in SAP
QA Topics
Testing Procedures
Other topics
• Establish meeting cycles, and co-working
methodology:
• Initial project to test and improve
collaboration framework, deliverables and
methodologies
• Establish a good connection between Accesa
team and partner team by co-working on first
topics
• Better optimize project-management efforts
• Establish on-boarding documents at Accesa
for further expansion of the team
• Establish QA process for continuous
monitoring of deliverables quality
• Extend team from core to full-dimension
• On-going delivery based on customer requirements
• On-going Quality Assurance by specialized resources,
in order to achieve the highest-possible standard for
documentation, deliverables, code, etc.
• Use customer-systems proficiently
• Assure the highest-possible attrition rate in order to
reduce performance fluctuations and customer
incidents.
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On-goingDepending on project weight: typically 1 – 2 MonthsTypically 4 - 6 weeks
Output
• Signed partnership agreements
• Clarified responsibilities
• Core-team familiar with customer processes,
stakeholder and way of working.
Output
• Refined collaboration procedures
• First project delivered successfully
• Start long-term collaboration
• Accesa customer-specific on-boarding process
established.
Output
• On-going relationship within agreed framework
• On-going performance and compliance monitoring and
optimizations
• Act as one-team with customer.

19. Our differentiators
19 www.accesa.eu
• Our Architects are some of the brightest minds on the market,
having worked for the largest organizations (SAP SE for example)
and thus they will support throughout the entire process, making
sure that quality deliverables are delivered every-time.
• Accesa Consultants speak your language and are in geographical
proximity, thus they can also travel on-site to ensure a correct way
of working and understanding of project needs.
• We have standardized internal processes according to ISO 9001
and ISO 27001 (certified), ITIL and CMMI (certification in progress).
• The people we commit through our partnerships remain the same
throughout the project, therefore ensuring continuity regardless of
the size of the projects.

20. 20
Paul Hrimiuc
Business
Development
Manager
Iulian Iuga
CEO
ZURICH | MUNICH | CLUJ-NAPOCA | ORADEA
info@accesa.eu
+40 364 115 115
KEY PEOPLE OFFICES
Iosif Sass
SAP Managing
Consultant
Dacian Domocos
SAP Basis
Consultant
www.accesa.eu

21. THANK YOU!
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