Raymark Mosaic is a mobile store platform designed for clienteling, POS, inventory, and analytics, enhancing the customer retail experience by equipping sales associates with comprehensive customer data. It improves productivity, leverages existing data across devices, and offers customizable features to boost sales through effective cross-selling and up-selling. The platform has been shown to increase repeat business by up to 33% within 90 days, addressing the need for more personalized customer service in retail.

1. Award-winning Mosaic is a mobile Store Platform for Clienteling, POS, Inventory and Analytics that puts customer-centric retailing at your fingertips. This solution pieces together all the elements required to build the perfect in-store experience, transforming your sales associates into customer savants. It provides them with easily-accessible, in-depth customer information that makes up-selling and cross-selling easier than ever.
What can Raymark Mosaic Store Platform do for you?
Improved Productivity
Improve associate productivity by providing them with a launch pad for everything they need to do in a day, from point of sale to clienteling, inventory lookup and more.
Leverage Existing Data
The Mosaic platform is database agnostic, so retailers can leverage existing stores of data to provide truly omni-channel experiences.
Hardware Independence
As new devices, form factors and operating systems become available, the application’s HTML5 technology will enable it to run on various device types.
Extendable Functionality
Mosaic Store Platform is extendable, enabling retailers to enhance or add onto the existing features and functionality.
Faster Training and Deployment
Increase training and deployment speed by configuring the application’s layouts, labels and look so that it becomes a custom tool, without the added expense of custom development.
Sell More and Boost Margins
Improve stock movement and achieve higher margins with intelligent cross-selling and up-selling and customer-centric features including wishlists, outreach tasks and more.
Retail Business Challenge
With today’s customers expressing inadequate customer and product knowledge by sales associates as the most disliked experience when in a store, how do we provide the personalized service our customers expect?
Raymark Solution
Responding to the need for more personalized customer relationships, Mosaic provides your sales associates with proven, revenue-enhancing applications built around the customer, associate, product, and process.
Proven Retail Benefit
Clienteling improves the customer experience and has been shown to result in an increase of 33% in repeat business within the first 90 days. (Raymark Customer Study)
Copyright 2015 Raymark Xpert Business Systems, Inc. All rights reserved.
Store Operations
Raymark Mosaic Store Platform

2. Raymark North America
5460 Côte de Liesse Rd.
Montreal, Quebec
H4P 1A5, Canada
www.facebook.com/RaymarkRetail
www.linkedin.com/company/Raymark
www.twitter.com/RaymarkRetail
t. 514-737-0941
f. 514-737-0014
Toll Free: 800-346-7296
www.raymark.com info@raymark.com
Point of Sale
• Complete transaction management
• Suspend/retrieve transactions
• Tender by credit card, gift card,
e-payment, coupon
• Client look-up/add to sale
• Discounts and promotions
• Loyalty
• Customer orders
Analytics
• Web views of any Affinity Analytics
dashboard
• Interactive filtering, exporting and
printing capabilities
Inventory Management & Look Book
• Store receiving
• Transfer send/receive
• Physical inventory
• Bin transfers
• Omni-channel inventory lookup
• Product browsing by category
• Product information with image and
description
• Price check outside of a transaction
• Add product to a transaction from Look
Book
• View related products and promotions
Features
Enterprise Reporting &
Business Intelligence
Planning & Inventory
Management
Customer-Centric
Retailing
Web Services API
Store Operations
Data Model Business Logic Workflows Integration
Solution Framework
point of sale &
store operations
associate
management
mobile e-payment
consumer
mobile
mobile
clienteling
clienteling CRM
merchandising replenishment
warehousing
& distribution
purchasing merchandise
planning
assortment
planning
financial
link
reporting
business
intelligence
Raymark
Database
Raymark BI
Cubes
Clienteling
• Virtual closet and transaction history
• Promotions and loyalty
• Notes and preferences
• Contact page and client permissions
• Tasks (call, letter, e-mail, other)
• Templates
• Wish lists
• Client lists (queries)
• Workflows (scheduled events/tasks)
• Relationships