Magento
Commerce
COMMERCE
WITHOUT LIMITS
One small step for A man,
One Giant leap for Mankind
Magento 20/20: Delivering
Magento Business Solutions Architect
Ray Bogman
Agenda
© 2018 Magento, Inc. Page | 4
• What’s new in Magento 2.3?
• Digital Experience to the MAX
• The Experience is the BRAND
© 2018 Magento, Inc. Page | 5
What’s new in Magento 2.3?
Top request in partner feature voting!
• Manage stock in multiple locations to
reflect physical inventory
• Real-time sourcing controls how
locations are selected for delivery
• Inventory reservations for highly
performant checkout and accurate
quantity available
• API coverage for integration with 3rd
party inventory systems
Multi-Source Inventory (MSI)
#3
High Performance API’s
• GraphQL – flexible storefront API supporting PWA,
mobile, and “headless” deployments for Magento
• Async REST – all REST API calls can be called
asynchronously for better scalability
• Bulk Web APIs – REST API calls now accept multiple
entities for better performance and scalability
• Community contribution
• Well documented (DevDocs)
• High Performance
API’s (new)
#1
of Magento Merchants already sell on
Amazon Marketplaces.
• Reach more customers by promoting your products
with online marketplaces & advertising platforms
• Seamlessly sync your Magento store to efficiently
promote, sell and fulfill across channels
• Dynamic pricing & placement optimization based on
performance & data intelligence
• Quickly see business performance across all
channels
Channel Availability
• Amazon Marketplace integration now in EAP
• Google Merchant Center and Ads integration in
development
• Magento plans to announce support for additional
channels
Sales & Advertising Channels
60%
Intuitive content management & accurate preview
of Magento merchants make marketing
content changes on a weekly basis.
• Quickly launch richer, more compelling shopping
experiences
• Intuitive interface enables non-technical
personnel
• WYSIWYG, “in-context” content editing
• Drag & drop positioning of content elements,
including ability to update page layouts by adding
multiple columns of content
• “True” storefront preview
• Streamline process of making content changes
Page Builder
2.3
48%
PageBuilder In Action
Magento Commerce
Progressive Web Apps (PWA Studio)
Increase (on average) in mobile
conversion and performance with PWA
based on examples from Google and others.
50%
PWA is the future
High performance for blazing
fast shopping experiences
New experiences including
offline support, push
notifications and payments.
Focus on developer experience
All new front-end development
toolchain based on research and
collaboration with Google.
Modern technologies including
React, Redux, Webpack,
GraphQL, and others
Significant improvements to
developer workflow improving
velocity and project estimates
Performance
>50% faster pages at Forbes
>50% faster at Weather Channel
Revenue and Conversions
+9% in revenue/visit at West Elm
+17% conversions at Lancôme
© 2018 Magento, Inc. Page | 12
Digital Experience to the MAX
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Magent
oUndisputed leadership in designing and
delivering great customer experiences
World’s #1 Commerce Platform for
brands across B2C and B2B
Embedding Magento Commerce into the Adobe Experience Cloud provides a flexible
platform to Make Every Moment Personal and Every Experience Shoppable
AWARENESS
“I have a problem”
SUPPORT
“How do I enrich my ownership
experience?”
DISCOVERY
“How do I solve my problem”
CONSIDERATION
“What is the right product”
CONVERSION
“I want a frictionless buying
process”
• Search
• Display
• Video
• Omni-
Experience
• Content
• Personalization
• Marketing
• Search &
Merchandising
• Visual
configuration
• Commerce
Optimization
• Shopping &
Transacting
• Order
Management
• Payment &
Fulfillment
• Customer
Dialogs
• Remarketing
• Service &
Support
Adobe Experience Driven Commerce
Adaptable Commerce Processes and Business
Logic
CampaignTargetExperience Manager Analytics Audience Manager Media Optimizer
Adobe Experience Cloud
• Customer Experience,
Storefront, Layout
• E2E Digital Content
Management & Lifecycle
• Advanced image rendering
and Assets
• Content Marketing and
Personalization
• Continuous Optimization
• Search and Merchandising
• Adaptable Commerce
Processes
Sensei
Commerce API and Connectors
Unified Profile & EDC Data Models
Magento
• Catalog and Product info
• Core Merchandising
• Pricing & Promotions
• Cart / Checkout Navigation
• Commerce Personalization
• Order Management
BRANDT h e E x p e r i e n c e i s t h e B R A N D
Shoppable Content Spans All Digital Channels
Subscription & IoT Business Models Are Evolving
The Checkout’s Obituary Has Been Written
Conversational Commerce is Real and
Coming to you!
The Unconscious Checkout Gets Physical Too
Delivery Innovations Lower eCommerce
Adoption Barriers
© 2018 Magento, Inc. Page | 23
Magento Professional Services
A differentiated, multi-disciplinary consultancy
Best-in-class blend of
in-house and industry
best practices
Distinctive, end-to-
end project
approach
Direct access to
Magento product
owners and
engineers
Unmatched
experience with the
most complex
engagements
Magento Services Clients
Innovative merchants turn to us
https://magento.com/services
Thank You
© 2018 Magento, Inc. Page | 25
Ray Bogman
• Magento Business Solutions Architect
• Twitter: @raybogman
• rbogman@adobe.com

Magento 20/20: Delivering Exceptional Commerce Experiences

  • 1.
  • 2.
    One small stepfor A man, One Giant leap for Mankind Magento 20/20: Delivering
  • 3.
    Magento Business SolutionsArchitect Ray Bogman
  • 4.
    Agenda © 2018 Magento,Inc. Page | 4 • What’s new in Magento 2.3? • Digital Experience to the MAX • The Experience is the BRAND
  • 5.
    © 2018 Magento,Inc. Page | 5 What’s new in Magento 2.3?
  • 6.
    Top request inpartner feature voting! • Manage stock in multiple locations to reflect physical inventory • Real-time sourcing controls how locations are selected for delivery • Inventory reservations for highly performant checkout and accurate quantity available • API coverage for integration with 3rd party inventory systems Multi-Source Inventory (MSI) #3
  • 7.
    High Performance API’s •GraphQL – flexible storefront API supporting PWA, mobile, and “headless” deployments for Magento • Async REST – all REST API calls can be called asynchronously for better scalability • Bulk Web APIs – REST API calls now accept multiple entities for better performance and scalability • Community contribution • Well documented (DevDocs) • High Performance API’s (new) #1
  • 8.
    of Magento Merchantsalready sell on Amazon Marketplaces. • Reach more customers by promoting your products with online marketplaces & advertising platforms • Seamlessly sync your Magento store to efficiently promote, sell and fulfill across channels • Dynamic pricing & placement optimization based on performance & data intelligence • Quickly see business performance across all channels Channel Availability • Amazon Marketplace integration now in EAP • Google Merchant Center and Ads integration in development • Magento plans to announce support for additional channels Sales & Advertising Channels 60%
  • 9.
    Intuitive content management& accurate preview of Magento merchants make marketing content changes on a weekly basis. • Quickly launch richer, more compelling shopping experiences • Intuitive interface enables non-technical personnel • WYSIWYG, “in-context” content editing • Drag & drop positioning of content elements, including ability to update page layouts by adding multiple columns of content • “True” storefront preview • Streamline process of making content changes Page Builder 2.3 48%
  • 10.
  • 11.
    Magento Commerce Progressive WebApps (PWA Studio) Increase (on average) in mobile conversion and performance with PWA based on examples from Google and others. 50% PWA is the future High performance for blazing fast shopping experiences New experiences including offline support, push notifications and payments. Focus on developer experience All new front-end development toolchain based on research and collaboration with Google. Modern technologies including React, Redux, Webpack, GraphQL, and others Significant improvements to developer workflow improving velocity and project estimates Performance >50% faster pages at Forbes >50% faster at Weather Channel Revenue and Conversions +9% in revenue/visit at West Elm +17% conversions at Lancôme
  • 12.
    © 2018 Magento,Inc. Page | 12 Digital Experience to the MAX
  • 13.
    © 2017 AdobeSystems Incorporated. All Rights Reserved. Adobe Confidential. Magent oUndisputed leadership in designing and delivering great customer experiences World’s #1 Commerce Platform for brands across B2C and B2B
  • 14.
    Embedding Magento Commerceinto the Adobe Experience Cloud provides a flexible platform to Make Every Moment Personal and Every Experience Shoppable AWARENESS “I have a problem” SUPPORT “How do I enrich my ownership experience?” DISCOVERY “How do I solve my problem” CONSIDERATION “What is the right product” CONVERSION “I want a frictionless buying process” • Search • Display • Video • Omni- Experience • Content • Personalization • Marketing • Search & Merchandising • Visual configuration • Commerce Optimization • Shopping & Transacting • Order Management • Payment & Fulfillment • Customer Dialogs • Remarketing • Service & Support
  • 15.
    Adobe Experience DrivenCommerce Adaptable Commerce Processes and Business Logic CampaignTargetExperience Manager Analytics Audience Manager Media Optimizer Adobe Experience Cloud • Customer Experience, Storefront, Layout • E2E Digital Content Management & Lifecycle • Advanced image rendering and Assets • Content Marketing and Personalization • Continuous Optimization • Search and Merchandising • Adaptable Commerce Processes Sensei Commerce API and Connectors Unified Profile & EDC Data Models Magento • Catalog and Product info • Core Merchandising • Pricing & Promotions • Cart / Checkout Navigation • Commerce Personalization • Order Management
  • 16.
    BRANDT h eE x p e r i e n c e i s t h e B R A N D
  • 17.
    Shoppable Content SpansAll Digital Channels
  • 18.
    Subscription & IoTBusiness Models Are Evolving
  • 19.
    The Checkout’s ObituaryHas Been Written
  • 20.
    Conversational Commerce isReal and Coming to you!
  • 21.
    The Unconscious CheckoutGets Physical Too
  • 22.
    Delivery Innovations LowereCommerce Adoption Barriers
  • 23.
    © 2018 Magento,Inc. Page | 23 Magento Professional Services A differentiated, multi-disciplinary consultancy Best-in-class blend of in-house and industry best practices Distinctive, end-to- end project approach Direct access to Magento product owners and engineers Unmatched experience with the most complex engagements
  • 24.
    Magento Services Clients Innovativemerchants turn to us https://magento.com/services
  • 25.
    Thank You © 2018Magento, Inc. Page | 25
  • 26.
    Ray Bogman • MagentoBusiness Solutions Architect • Twitter: @raybogman • rbogman@adobe.com