1. 2955 NE 190th
Street, Apt 101
Aventura, Fl 33180
513–382-1064
R. R.Khan@Hotmail.com
Raymond Khan
Experience
June 2015 – Present Nordstrom, Inc. Aventura, FL
Area Building Services Manager – Nordstrom Aventura & Nordstrom Rack The Promenade
Shops
 Manage 2 separate retail facility programs consisting of maintenance and
housekeeping personnel supporting a goal of $150m projected revenue and facilities
totaling 200k sq. ft.
 Completed entire sales floor light change to reduce overall kilowatt hour usage
 Actively recruit, train, schedule and support promotion of new hires
 Conduct daily, monthly and annual job function and safety programs
 Ensure facility compliance with local and state certification and licensing
 Oversee 100% completion of 200 monthly preventative maintenance work orders to
ensure the highest ROI for company/shareholders
 Maintain HVAC, vertical transportation, commercial restaurant equipment, plumbing,
electrical and waste management by utilizing in-house maintenance/practices and
sourcing outside contractors
 Foster high level proactive communication and working r elationships amongst mid-
level management, regional, divisional, o perational and V. P entities in Nordstrom
and with external companies
 Conduct and participate in weekly and monthly conference calls/webinars
 Establish productive and pre-emptive working culture that promote effective
utilization of emails, respectful communication for department needs, proper
practices and utilization of resources
 Reduce facilities overall supply waste and ma intenance services purchased costs
 Consistently under monthly expense plan for labor, cleaning and maintenance
supplies
July 2014 – May 2015 Nordstrom, Inc. Jacksonville, FL
Area Building Services Manager – Nordstrom St. John‘s Town Center & Nordstrom Rack
The Markets at Town Center
 Completed entire sales floor light change to reduce overall kilowatt hour usage
 Successfully opened and maintained new 124k sq. ft $55 million store –Nordstrom
St. John Town Center
 Helped establish over nine certified Building Services 1s and two Building Services
2s. One Building Service 2 promoted to Building Services Manager over two
Nordstrom Rack Stores.
 Assisted with the training of the Puerto Rico Building Services Manager
 Consistently communicated and scheduled any and all warranty work thru main and
sub contractors for follow up work in areas of HVAC, restaurant, entryways,
specialty coffee shop, LED lighting, plumbing, v ertical transportation and building
systems.
April 2013 – July 2014 Nordstrom, Inc. Cincinnati, OH
Assistant Building Services Manager – Nordstrom Kenwood Towne Center and Nordstrom
Rack Rookwood Pavilion
 Consistently reduced kilowatt hour usage
 Reduced monthly waste management costs
 Achieved 100% waste recycle months
 Trained and certified BS1 certified 2 employees

2. October 2011 - February 2013 Nordstrom, Inc. Cincinnati, OH
Logistics Manager
 Received Midwest Region Logistics Cup,#1 Logistics department in the Midwest 2012
in Delivery PPH;
 $20K better than Plan in RECV/WRAPPING/Shuttle Expense C ontrol FY2012;
 Least Receiving OT
 Several Cash Call Awards;
 14% better than plan in Cost Per Transaction
 Accuracy Team member that reduced shrinkage by 30% in one year
 Outperformed RDR299 in Delivery PPH 2012;
 38K better than plan in delivery expense 2012
 Built team consisting of two support Allstars and logistics MIT graduates
August 2009 – September 2011 Nordstrom, Inc. Cincinnati, OH
Logistics Manager
 Opened store Nordstrom Kenwood Town Center.
 Ensured complete customer satisfaction one package at a time
 Appreciation letter received from Nord-Direct/Package tracking/fulfillment
 Performed all inbound-outbound transfers, shipments and tracking using RSS, RMS,
UPS- ISHIP, Nordnet, Internet, Outlook and Infopac
 Successfully trained and assisted multiple new hires while ensuring positive cross-
department cohesiveness
 Ownership-Accountability for Logistics Department and Support//Stressed Safety and
Efficiency//Flexible according to scheduling needs
July 2008 – August 2009 RRRMK Travel Inc Cincinnati, OH
 Internet based networking company
March 2000 – July 2007 Grace Chemical Cincinnati, OH
Process Foreman, General Craftsman, Packer Operator
 Daily safe operation of two diverse chemical production plants
 Promoted operator completion of processes, production, loading, unloading and
packaging
 Maintained positive and productive relationships with research and development
engineers for successful completion of multiple test runs.
 Implemented in-run adjustments ensuring quality
 Generated maintenance work orders to reduce downtime and increase productivity
 Housekeeping, warehouse, silo and tank inventory,
 Industrial forklift operation,
 Auger/vacuum packaging,
 Bag/box/sack/bulk truck loading
April 1987 – April - 1995 Ohio Army National Guard Cincinnati, OH
Specialist/ Armored Cavalry Scout 19 Delta

3. Education
1987 -1991 Ohio University Athens, OH
Bachelor of Arts
 B. A. , Organizational Communication
2000 Cincinnati State Technical College Cincinnati, OH
Technical Diploma
 OSHA Technician Level Training
 Industrial Motor Controls I & II
 Confined Space Entry Operation
 Industrial Electricity
CPE Personal Development
Non-Degree Program
 Management Skills for the New Supervisor
Portman Training Center
Technical Diploma
 Powered Industrial Forklifts
Nordstrom
Non-Degree Program
 Coaching for Peak Performance
 Effective Presentations
 People Skills
 New Manager Development
 Logistics MIT/Laytoamb Wiggins
 Time Management
Skills
 Relationship building
 Inspiring and developing people
 Setting clear direction
 Creating detailed task list with completion expectations
 Project Management
 Prioritizing and goal setting
 Time Management
 Effective collaboration