1. Michael David Pippin
8248 Plantation Manor # 30
Saint Thomas, Virgin Islands 00802
Phone (340)-642-4501 or (340) -228-3019
Email: mdpippin@yahoo.com
Objective:
Ambitious plan for the future one uniquely suited and extraordinary opportunity to make
leadership more meaningful, liberating, inviting and approachable for those who desire
more than status.
Presenting a clear and compelling expression for marketing wholesale manufacturing and
distribution of products for our clientele around the world.
Summary of Qualifications: Mastery experience levels on state of the art equipment using various
programs with the ability to perform multi-tasks in a fast paced productive environment. Routine
maintenance / Trouble -shooting own equipment.
Areas of Expertise
Sales Forecasting Consultative Sales Team Leader
Market Analysis Project Management Client Relations
Presentations Product Launch Special Projects
Staff Training Competitive Analysis Event Planning
Account Management Business Analysis/ Planning Territory Management
Education: Lee College - Baytown, Texas Associates Degree in Instrumentation
Vatterott College - Tulsa, Ok Associates Degree HVAC/Commercial Refrigeration
Grad: Top Honors 4.0 GPA Universal EPA License
Technology / PC Applications
Certificates and Licenses
Tulsa Technology Center Tulsa, Ok Windows and Excel
Certification-Specialized Manitowoc Indigo / Kool-Aire Ice Machines
Work History:
United Refrigeration- Warehouse Manager St. Thomas USVI. June 2012-
Present
Maintain 44,000 square ft. Warehouse whole refrigeration company.
Duties: include shipping and receiving products to surrounding islands of
ST. Thomas, ST. John, Tortola, British Virgin Islands, Puerto Rico and St. Croix.
Receiving cargo shipments from Port St. Lucie to St. Thomas Virgin Islands.
Customer Relations: Reliable service providing technical support world wide networking with
distributor’s proficiently communicating with contractor’s, customer’s and service technicians using
programs effectively to help with questions and problems familiarize the issues they may encounter and
assist with extensive product knowledge trouble shooting issues that occur on a daily basis.
* Performed comprehensive analysis and identified new business strategy to excel revenue growth.

2. * Evaluated Competitive and defined strategy for positioning product as the superior choice.
* Leverage expertise in product knowledge and overcame customer objections, while focusing on high
potential customers.
* Exploded market penetration, driving huge market gains by calling on previous neglected indigents
warehouse parts located in undesirable parts of the territory.
* Dominated Sales negotiation exceeding monthly, Demonstrated Manage and direct sales of diverse
refrigeration equipment for the entire Caribbean area in excellence in sales and leadership for five
consecutive years.
* Acknowledged as proven performer in challenging sales energy efficient environments, out- performing
sales goals in every position and receiving the bronze level certificate of completions with united
refrigeration institute and Manitowoc certification of achievement field service ice machines seminars.
Data Entry Shipping / Receiving: Using identification methods serial numbers of products on all
invoice tickets / purchase orders and refunds. Whole Sale Personnel ensures every customer’s products
arrive to it’ proper destination on time in satisfactory condition. Specialize services include Fed X, UPS,
USPS, Norma H Cargo Ship and Sea Plane in Shipping and Receiving Productivity to contractor’s and
customer’s surrounding Islands to ST. Thomas, ST. John, Tortola, British Virgin Islands, Puerto Rico, St.
Croix providing customer quality care.
Discrepancy reports evaluate single or multiple annotations both complete and incomplete.
Using global technology information of products and online classes- trouble shooting Daikin, Kool-Aire
Manitowoc ,Sea Breeze, Sporlan and Termal Zone. productinformationconcerningitemswholesale
personnel handles day-to-dayinquiriesandproblemstheyencounterwithrespecttoproductssold.
Contractor and Customer Billing Accounts:
Maintaining Billing Accounts of Contactor and Customer accounts around the Surrounding Islands of St.
Thomas, ST. John, Tortola, British Virgin Islands, Puerto Rico, St. Croix.
meeting customer’s demands.
*Key Skills:
Research/ Analysis MS Word, Excel, PowerPoint Problem Solving
Procedural Coding Administrative Software Claims/ Warranties
*Responsibilities include closing store, cash reports, data entry to cooperate office at the end of the day.
* Emergency call back twenty-four hour/ Seven days a week service, preforming after hours calls assisting
customers trouble shooting while locating parts/pricing in inventory systems and reopening of business
establishment after hours for two consecutive years.
Foreman- Gap Roofing Pryor, Ok. May 2010- June 2012
* Paper Mill making felt paper for roofing. Duties include running crew, training,
going over SOP'S, monitoring line speed and production, with the ability to run and change
computer operations due to the difference in production and weights. Adjusting moisture control
and steam pressure, and all paperwork per shift.
Rewind Operator - Kimberly-Clark Jenks, Ok June 2001- June 2010
*PCMC equipment producing high quality products, paper towels and toilet tissue.
*flexographic printer and started up a brand new line that was capable of running both
paper towels and toilet tissue

3. * Mastered 2 position the re-winder and back end Case Packer
* First Responder Team /Quality Control Review Design Team
*Equipment- Laser and Photo Eye usage, including Limited Switches
* Fork-Lift Certification
* Maintenance on machinery, Setting up ones Program- Speed to Paper Grade and Tension
*Volunteer Fire Team,
* Performed Quality Lab Checks- Data and Information on Computer Main Stream
*Leader Safety Team rewriting standard and operational procedures.
Special Skills
*Proficient in PC Application, Word, Excel, and Cobal with schematics and Flow Charts.
*Proficient welding - MIG and STICK ability setting up and inspect welds.
* Proficient welding using stainless.
*Proficient knowledge of Daikin, Manitowoc/ Kool-Aire, Sea Breeze, Sporlan and
Thermal Zone Units.
*Proficient knowledge of ducted units.
* Excellent communicational skills/ Supervisory skills using trend.
*Maintaining Productivity during Business Operating hours.
*Responsible For Data Entry Levels of Sales Reports to Corporate offices.