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Phillip White
Phillip M. White
270 Coatsville Avenue, Salt Lake City, Utah 84115
562.221.8563 | phillipmartinwhite@gmail.com
Qualifications
Self motivated supply chain operations professionalwith 20 years of proven performance. Consultative leadership
aptitude with a track record of building strategic alliances and achieving consistent YOY performance. Highly
knowledgeable in the direct to consumer ecommerce space.Passionate about delivering an exceptional customer
experience with superior service and follow up. Excellent communication skills along with the ability to thrive in
fast-paced environments.
Skills
Leadership Strategic Relationship Building Strong Communicator
eCommerce Operations Outstanding Customer Service Multi-tasking & Organization
Fulfillment Center Operations Extensive Online Marketplace
Knowledge
People Management
Accomplishments
 Led Marketplace sales strategy,generating $3M between 2013-2015 in total sales, growing at 55%YOY
and representing 33% of the company’s total business.
 Perform competitive analysis of the marketplace landscape regarding product assortment,pricing, and
consumer trends,merchandising and other factors.
Professional Experience
Softwaremedia.com, Salt Lake City, UT 12/2013 – 2/2016
Director of Fulfillment Operations

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Phillip White
 Direct all aspects of the distribution operation including picking and packing, shipping and receiving,
replenishment, production, returns,inventory control management, and maintenance of facilities.
 Provides leadership in cost reduction through continuous process improvements and automation to
maintain and enhance margins to sustain profitability.
 Establish, evaluate, and maintain performance standards for all areas of the distribution center that can be
measured to ensure accountability.
Utah Brewers Co-Op, Salt Lake City, UT 2/2012 – 3/2013
Packaging Operations Manager
 Responsible for the oversight of the bottling, packaging, and warehouse teams to ensure all finished beer is
distributed at the highest quality.
 Coordinated weekly packaging schedules with Brewmaster and Business Manager.
 Maintained monthly production and inventory reports along with scheduling EOM inventory with offsite
warehouses.
 As a Manager I exuded energy and enthusiasmwhich promoted tremendous positive morale in the work
place and in turn reflected in admirable customer service skills.
Overstock.com, Salt Lake City, UT 10/2007 – 3/2011
Inventory Control/Distribution Facilities Manager
 Responsible for the accuracy of 30 million dollars of inventory stored in multiple distribution centers;
managed the inventory control team process to ensure customer satisfaction with limited short ships.
 Applied Lean Logic principles to ensure project placement and storages was able to limit pick, pack, and
ship to reduce cycle times.
 Encompassed sustainability program keeping the carbon footprint of Overstock.com to a minimum.
Supervision of all Overstock.com distribution facilities: scheduled building maintenance and PM of all
electrical and mechanical machine operations including back up power generators.
 Reviewed, analyzed and evaluated data, methods, procedures and practices employed in operating
segments,kept abreast of new and emerging inventory tracking technologies.
 Certified the acceptance of material received from the source of supply or from commercial vendors;
enhanced logistics readiness,property accountability, and supported effectiveness.Led teams conducting
property accountability and asset visibility operations at dispersed locations.
Steady Clothing, Santa Ana, CA 3/2002 – 10/2007
Warehouse Manager
 Responsible for shipping and receiving duties for both domestic and international customers using
commercial carriers, and was responsible for all aspects of supply operations, and requisitions warehouse
supplies.
 Managed activities to ensure proper inventory control methodologies were followed, possessed
organization skills such as maintaining files, records, and receipt and issue documentation of all goods
within a warehouse setting.

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Phillip White
 Met and exceeded all customer expectations and company goals. Monitored work progress by maintaining
the daily production control records, determined status ofwork by reviewing documents, interactions with
leaders and comparing actual time used against estimated completion times.
Education

Associate of Arts, Recording Arts 1997 - 1999
Golden West College, [City], CA