Randy Smith is an award-winning retail manager with over 20 years of experience managing big box stores. He has a proven track record of leading stores that exceed sales and customer satisfaction goals while maintaining low shrink and staff turnover. Randy has comprehensive experience in all aspects of retail operations including customer service, inventory, merchandising, personnel management, and payroll. He is seeking a new retail management position and is available for relocation.

1. Randy Smith
Hector, Arkansas * Number: (479) 857-4112 * rs21135@yahoo.com
AVAILABLE FOR RELOCATION
Award Winning Retail Manager:
• Big box-experienced store managerwith a twenty year career with a Fortune500 retailer showcasingadvancements,
awards and performancegoals surpassingexpectations.
• Successful in managerialroles by having managed stores that perform above expectations in sales and customer
satisfaction district widewhilemaintaininglow shrinkand low staff turnovers.
• Comprehensive experience leading all aspects of retail operations which include customer service,inventory,
merchandising,sales, personnel and payroll management.
Key Skills:
• Retail StoreOperation
• Shrink Reduction/Loss Control
• Payroll management
• Customer Service Excellence
• Budgeting and Cost Controls
• Top Line Sales
• Inventory Management
• Merchandising Strategies
• Program development with Teambuilding/Training/Supervision
• Computer Knowledge: MS Office, POS & Inventory Systems.
Awards:
Community Service Spirit Award in Midwest City, Oklahoma 2015
Twice nominated Manager of the Year.
Achieved Excellence in Sales PerformanceTen Years
Experience:
LOWE’S HOME IMPROVMENT March 1995 – January 2016
Various Locations
Leading discount retailer for building and hardware materials.
Store Manager | 2007-2016

2. Randy Smith • rs21135@yahoo.com • (479) 857-4112 • Page 2
Operations Manager | 2003-2007
Assistant Store Manager | 1995-2003
 Responsible for trainingand hiringgreat talent.
 Leading and coaching customer service.
 Creating a great brand management.
 Leader in the community by reachingout and helping thosein need.
 Number One leader in sales over the competition.
SUTHERLAND’S January 1984 – March 1995
Various Locations
Leader in Big Box lumber yards.
Operation Manager of Install Sales | 1991-1995
Operation Manager | 1989-1991
Office Manager | 1986-1989
Yard Forman | 1984-1986
 Leading number one sales in installs and customer service.
 First in 2020 cabinet designing.
 Trainingand SupervisingInstall Sales
 Leader in new commercial accounts.
 Responsible for the acquisition of new talent.
Education:
 Lowes SMIT Program.
 Attended: North Eastern Junior College (1982-1983).
 Graduated: Tulsa Vocation School (1982).
 Graduated: Tulsa East Central High School (1982).
Personal Achievements:
 Board Member of the Chamber of Commerce (2013-2016)
 Board Member of Habitat for Humanity (2007-2013)
 Received Eagle Scout – Highest Achievement in Boy Scouts of America.