Michael Felton is seeking a sales consultant position and has over 23 years of experience in sales and management roles. He has a proven track record of consistently exceeding sales goals and increasing revenue across various retail and business roles. His strengths include generating new business, customer service, public relations, and computer proficiency in programs like MS Word and Apple applications.

1. Michael R. Felton
451 Westcliffe Blvd. D-227 Richland, WA 99352
(509) 627-5191 / (509) 205-9279
Email: beta891@hotmail.com
PROFESSIONAL SUMMARY:
Ability to utilize my 23+ years of professional sales and management
experience with a company that would make use of my successful track
record of outstanding achievements, for Sales Consultant.
STRENGTHS:
• Aggressive, enthusiastic, and focused with a proven talent for
generating new business
• Significant capabilities in sales, company promotion, customer
service, and public relations
• Contributed to high growth rate in sales and productivity
involving different businesses
• Proficient at building positive rapport and maintaining excellent
relationships with customers
• Computer knowledge and proficient in MS Word, Microsoft Works,
Word-perfect, and Apple ipad applications
CAPABILITES AND SKILLS:
Sales and Product Promotion:
• Promoted and sold a variety of insurance and soft line products
to businesses and individuals
• Prospected for new accounts through cold calling, direct mail,
and telemarketing
• Used effective time management skills to cover territory
throughout Washington
• Identified clients’ needs and presented proposals to secure new
accounts
• Worked with existing accounts to expand business and gain
valuable referrals
• Administered telemarketing program and used to generate repeat
business from customers
Sales Performance:
• Selling a variety of manufacturer product lines and educational
events to regional salons: Paul Mitchell, Nioxin, Rusk, Wella
International, Sebastian, Schwarzkopf, American Crew, Kenra,
Joico, Aquage, AG, etc., sundry items and equipment needs to both
Commission and Booth Rental Salons
• Ranked #3 in BSG Company for Paul Mitchell Color Sales
• West Coast Club Member- from 2001 to 2009 represented the top 10%
of salon consultants in the Beauty Systems Group- West division
• Increased sales revenue from $180,000 per year to current
production of avg. $500,000 per year 1998 thru present
• Increased current year-to-date store sales by 20% over 1996
• Recognized on a consistent basis as the top sales and new credit

2. Application producer
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• Increased sales $200,000 for summer months of 1994 over previous
year
• Increased annual sales by $300,000 for all apparel departments,
1993-94
• Ranked in the top ten for sales budget performance, 1993
• Improved sales by enhancing customer service and on-time product
Delivery
• All-Star Associate Performer by selling $180,000 of store
merchandise as a part-time sales associate, 1990
Business Management:
• Managed and directed successful operations of various retail
businesses
• Trained, supported, and motivated employees to achieve sales and
credit application goals
• Achieved profit and gross margin through aggressive merchandising
techniques, markdown management, stock shortage controls, and
efficient shrinkage control
• Ordered store merchandise and maintained accuracy of inventory
within $500
• Utilized effective visual display techniques to merchandise store
Products
Significant Achievement with Retail Operations:
• Ranked fifth in profit margin out of 16 regional stores
• Placed departments in top five of a forty-store region, 1994
• Decreased shrinkage of dollars to under 2% for 1993 through 1995
• Improved merchandising standards 100% for 1993 through 1995
• Increased department credit productivity
• From 100 to 450 monthly applications, 1994 to 1995
EMPLOYMENT HISTORY:
Outside Sales Representative, Beauty Systems Group/ Cosmo Prof Beauty
Headquartered in Fairfield CA/Denton, TX.
• Current Territory DSC Trainer: 2009 - Present
• Distributor Sales Consultant SE/SC Washington: 1998 – Present
• Field Sales Manager Oregon/ SE Washington: 2014-2015
• Store Manager, Gordon’s Jewelers, Grand Forks, ND and Duluth, MN:
1996-1998
• Promoted from Assistant Store Manager at Grand Forks location:
1996-1997
• Insurance Sales Representative, Mutual of Omaha, Grand Forks, ND:
1995– 1996
• Group Merchandise Manager, Montgomery Ward, Minneapolis, MN:
1993-1995
• Fleet Manager, Direct Transit, Sioux City, SD: 1991-1992

3. EDUCATION:
University of North Dakota, Grand Forks, ND
Bachelor of Business Administration, 1991
Major: Management.
REFERENCES AVAILABLE UPON REQUEST