Ronald Tucker has over 16 years of experience in retail management, specializing in home improvement stores. He has consistently met sales and profitability goals throughout his career. Tucker has progressed through several promotions, overseeing store operations as large as 185,000 square feet with annual sales up to $40 million. He is skilled in areas such as staff supervision and scheduling, retail sales management, purchasing, merchandising, cost control, and new store openings. Tucker has a proven track record of turning around underperforming stores and improving customer satisfaction rankings.

1. RONALD K. TUCKER
rkengi56@gmail.com 253.302.6704 Lakewood, WA
RETAIL MANAGEMENT
Successful 16-Year Record of Solid Retail Leadership Performance
Ma ximizing Sa les a nd Customer Sa tisfa ction through Implementing
Adva nced Problem-Solving a nd Employee Motiva tiona l Stra tegies
Dedicated manager with proven ability to structure store operations and motivate staff to increase sales and profitability,
whileconcurrentlyimprovingservicelevels. Consistentlymet all annual sales and profit goals throughoutretail management
career. Computer-skilled.
KEY AREAS OF EXPERTISE
Supervising/ Scheduling Staff Retail Sales Management Purchasing/ Vendor Relations
Team Building Merchandising Productivity Improvement
Recruitment / Hiring Cost Control / Inventory Control New Store Opening / Staffing
Productivity Improvement Sales Forecasting& Planning Planogram Implementation
Training/ Development Hardlines / Homelines / Softlines Installation Services
“Ron Tuckerproduces exceptional results. He has cultivated strong leadership skills overthe years. On a daily basis he consistently produced
positive business results and built seamless rapport with customers and peers. His ability to lead courageously makes hima significant
asset.” – Former Supervisor at Lowes Home Improvement Warehouse
RETAIL EXPERIENCE
LOWES HOME IMPROVEMENT WAREHOUSE March 2014– July 2014
Progressed through a series of promotions and lateral moves, overseeing select store operations and staff for facilities as large as
185,000 sq. ft. and with overall annual sales volumes as large as $40M
Assistant Store Manager –Longview, WA
Recruited to help turn around store with 5-year history of losses. Managed 15 staff (supervisors and sales associates) and
departmentsthat included Millworks,Hardwareand Tools,Lumberand BuildingMaterials,Commercial Sales,OutsideSales,
and Installation Projects.Established sales goals and monitored performance,oversaw merchandising,managed installation
contractingvendors,implemented and maintained planograms,controlled expenses,and managed all other dailyoperations.
LOWES HOME IMPROVEMENT WAREHOUSE June 2012 – March 2014
Assistant Store Manager –Manitowoc, WI
Recruited to help turn around store with 5-year history of losses. Managed 15 staff (supervisors and sales associates) and
departmentsthat included Millworks,Hardwareand Tools,Lumberand BuildingMaterials,Commercial Sales,OutsideSales,
and Installation Projects.Established sales goals and monitored performance,oversaw merchandising,managed installation
contractingvendors,implemented and maintained planograms,controlled expenses,and managed all other dailyoperations.

2. LOWES HOME IMPROVEMENT WAREHOUSE January 2011 – May 2012
Assistant Store Manager / Sales Manager – Brown Deer,WI
Recruited to help turn around store with 5-year history of losses. Managed 15 staff (supervisors and sales associates) and
departmentsthat included Millworks, Hardwareand Tools,Lumberand BuildingMaterials,Commercial Sales, OutsideSales,
and Installation Projects.Established sales goals and monitored performance,oversaw merchandising,managed installation
contractingvendors,implemented and maintained planograms,controlled expenses,and managed all other dailyoperations.
Made significant contributions to turning around store performance to achieve profitability within 8 months:
 Increased Installation Project Sales 60% within 6 months (matching the previous entire prior year of sales and
representing 20%+ of the store’s total sales) by improving product, sales, and customer service trainings for staff and
strictly holding them accountable for sales outcomes.
 Led initiatives that improved the store’soverallcustomer service ranking from the bottom 30% to the top 16% (from
1200th out of 1700 stores nationwide to 274th).
 Motivated contractingvendor performanceto increase installation service scores 42 percentage points (from 43% to
85%), in comparison to regional average of 78%.
 Spearheaded innovativepromotions,recruitingvendorstofacilitatecustomerinstallation trainings thatdifferentiated
product value and further encouraged sales growth.
LOWES HOME IMPROVEMENT WAREHOUSE 2006 – 2011 (Successively)
Sales Manager – Kent, WA / Wauwatosa, WI
Managed all store salesinside, outside, and commercial functions. Directed 18 sales specialists. Utilized forecasting and
competitive analysis methods in developing yearly sales plans.
 Played majorrolein openingnew storein Kent;established salesoperationsand built sales team;helped interview and
hire 150 employees; exceeded first year sales goal by 12%.
 Continued to achieve double-digit year-after-year sales growth at both stores, utilizing strategies that included
intensive staff training, cross-merchandising, performing major resets, strategically controlling inventory, and
improving in-stock conditions.
 Consistently and strictly controlled expenses, staying within the budget for all project installation, inside, outside, and
commercial sales activities.
 Retained respectableemployeeretentionlevels;coached sales associateinto department store management position.
LOWES HOME IMPROVEMENT WAREHOUSE 2006
Assistant Store Manager – Tukwilla, WA
Managed 15 employees and oversaw Commercial Sales, Millworks, Lumber and Building Materials, Garden, Plumbing,
Electrical, and Flooring Departments, but quickly promoted into sales management based on earlier successes in increasing
department sales.
LOWES HOME IMPROVEMENT WAREHOUSE 2002 – 2006 (Successively)
Department Supervisor – Rainier, WA / Tukwilla, WA
Hired as Commercial Sales Specialist in 2002 and soon promoted to Department Supervisor. Circulated across virtually all
store departmentsrecruited to lead each based upon growing reputation of increasing sales through solving operational
problems, reshaping sales goals, establishing contractor expectations, setting high standards, and motivating staff.
HOME DEPOT – Seattle, WA 1998 – 2002
Backup Merchandising Manager / PBC Associate
Assisted department manager with daily operations, ordering stock to maintain inventory and non-stock products for
special orders of customers.
RONALD K. TUCKER PAGE 2

3. EAGLE HARDWARE & GARDEN – Seattle, WA 1996 – 1998
Sales Supervisor
Managed 3 departments successively,earninga reputation as a troubleshooter and problem-solver.
EDUCATION
TACOMA COMMUNITY COLLEGE: Completed two years of business,music, and general studies courses.
UNIVERSITY OF MARYLAND: Completed oneyearofbusiness correspondencecourses.
RONALD K. TUCKER PAGE 3