Ramaprabha is seeking an appointment in an established organization where she can utilize her skills and experience. She has over 10 years of experience in sales, coordination, and administration roles. Her resume highlights her technical skills in MS Office and familiarity with software like SAP and Sage ACT. She has a M.Phil in Commerce and a M.Com with distinction. Her most recent role was as a Senior Sales Coordinator at Auromatrix Hotels where she supported sales activities and coordinated with branches.
Are you a customer-centric call centre manager? Do you like solving problems? If yes, please go through the attached JD and share your profile at meenakshi.thakur@merucabs.com
Are you a customer-centric call centre manager? Do you like solving problems? If yes, please go through the attached JD and share your profile at meenakshi.thakur@merucabs.com
A quick presentation on how we can implement our location code into your app so that you can track and trigger messages, promotions and surveys based on your app users location.
This is answer to question for IE GMBA admission.
Q I: Show us an activity you enjoy doing. Tell us how you think it contributes to your personal and professional development
Videos should be used on your landing pages whenever possible,because it is a passive engagement medium where visitors can experience your message with very little effort.
Career span of almost 4 Years & 4 Months experience in SAP-FICO End User (AR/AP) to work hard with patience and persistence with the core value of hard work, commitment, accountability and responsibility towards the Organizational progress and to utilize my education, abilities and learn constantly to improve professional skills.
Capable of managing multiple assignments concurrently, with high energy and self-motivation. Honesty and integrity in performing the role. Creative approach in conceptualizing initiatives and confidently lead change.
Ability to work in teams and ability to work under pressure and ability to work in a dynamic environment. Capable of managing multiple assignments simultaneously with no compromise on quality.
An effective communicator with excellent skills of relationship building and interpersonal relationship. Highly people oriented with strong analytical and problem solving ability. Possess a flexible and result oriented attitude.
Deft in handling the entire gamut of Finance, HR & Admin related functions encompassing manpower planning.
OPERATIONS MANAGEMENT PROFESSIONAL
A result oriented business professional with over 12 years of extensive experience and proven abilities in improving efficiency of operations, strategic planning, managing projects, team building and detailing project information to determine effective process of operations. Able to identify areas of strength & weakness and implement company policies, standards, changes in operations and systems that will optimize productivity.
Hello All. I am MBA, Having 13 years experience in Customer Support, Business Development, KAM. Looking for a new position in professional group. Mamta Malviya 9689889660
1. RESUME
Ramaprabha.G
21/9, Nadu st,
Mylapore, Chennai – 600 004,
Mob: 8754047596.
Email: ramaprabha08@gmail.com
Objective:
Appointment in an established, progressive and professionally managed organization
which can provide adequate opportunities and environment to draw upon my
knowledge experience and strengths
Skills Possessed
• Achievement oriented with an ability to manage change with ease.
• Positive attitude matched with the ability to manage stress, time and people
effectively.
• A quick learner and an efficient worker.
• Committed to work and Excel. Face Challenges in Problem Solving.
• Vibrant Attitude powered by Communication Skills for management.
• Coordinating a Group, Shouldering the Responsibilities and Ability to learn.
• Team Player and Leadership skills through motivation.
Technical Competence
• Familiar with MS Office, Computer Applications & Internet
• Familiar with Windows 95,98,2000,XP,Sage ACT,SAP (Sales Module)
Educational Qualifications
• M.phil – Commerce
• M.com. (Distinction) (2001 - 2003) from Government Arts College, Coimbatore
• B.Com. (1998-2001) from Bharathiyar University, Coimbatore
• PGDCA
Work Experience
1. Organization : Auromatrix Hotels Pvt Ltd
Duration : Nov 2014 till date
Designation : Senior Sales Coordinator
Roles & Responsibilities
2. Handling the enquiries by telephone, email and sending the confirmation
voucher to the customers.
Taking confirmation from the customer on arrival and Coordinating with them
for sending the confirmation voucher.
Supporting sales team for the reimbursement of the claims and forwarding the
leads.
Supporting VP in monitoring the activities of all Regional offices.
Coordinating with the branches for the daily update.
Support sales representatives and coordinating sales related activities to
achieve the target.
Follow up for the payment based on the contract.
Interacting with the resort for the payment and the Travel agents on the
voucher confirmation.
Updating the inventory through extranet.
MIS report, Visitor management.
2. Organization : CADD Centre India Private Limited
(Company in to 2D, 3D Scanners and Printers sales and Service,
with 12 branches throughout India)
Duration : Jan 2008 –Oct 2014
Designation : Assistant Manager – Sales support & Order Processing
Roles & Responsibilities
Interacting with the regional managers on a day to day basis for the projection
of orders and daily reports.
Raising Quotations/Proposals for Equip, spares and consumables.
On receipt of the Purchase order organizing proforma invoice to receive the
payment on time, checking the payment terms as per norms.
Circulating the prepared checklist to sales and service team for the dispatch of
the machine.
Assisting the Country Manager in various reports preparation.
Organizing for the Sales meet, road shows and travel arrangements.
Coordinating with the internal department for the dispatch of invoices, road
permit and the shipment of the machine.
Lead Management – Handling, diverting the leads to the respective managers
and updating the enquiries from lead portal.
Updating the status of the leads in lead portal
Collaborate with regional accounting team for EMD & coordinating with the
regions for the road permit, pre and post shipment documentation.
Coordinating with the regional coordinators for the forecast of orders and
review performance of sales people
3. Interacting with the dealers, forecasting their requirement to the management
and organizing the required needs.
Follow up for the advanced payment and outstanding Equip Receivables from
Regions & Customers.
Ensure availability and timely delivery of the machines.
Handling customer queries and Interacting with customers about the shipment
and coordinating with them for installation.
Organizing for pre and post installation reports.
Interact with the team and Customers for the CPRM & AMC payments.
Follow up for the expired Bank Guarantee, C Form, Security deposit, EMD
Arresting over dues on Equipments & customer care collections.
Forecast of monthly revenue streams.
Forecast of sales projection national wise.
Preparing MIS reports and monitoring the target Vs achievement.
Provide sales vs. projection results by preparing and forwarding sales tracking
reports.
Implementing and monitoring the sales updates through ACT Software and SAP.
Updating the management about sales reports, margins & other operational
expenses.
Tracks sales expenses by tracking, consolidating, analyzing, and summarizing
expenses; forwarding for reimbursement.
Secretarial works to Executive Director.
3. Organization : Anupam Infoserve Solution Pvt. Ltd., Cbe
Duration : June 2006 to April 2007
Designation : Admin Process Associate
Responsibilities:
Monitoring all Housekeeping, Pantry and Stationery consumables.
Analyzing the quality people and contact them through phone and Email.
Recruiting the people and perform various recruitment steps.
Preparing Proposals & MIS Reports.
Designing on promotional activities.
4. Institution : St Paul’s Matric Hr Sec School, Cbe
Duration : June 2003 to May 2006
Designation : Teaching Staff (Higher class)
Personal Profile
Name : G.Ramaprabha
Date of Birth : 7.1.1980
4. Gender : Female
Marital status : Married
Languages Known : English, Tamil and Kannada
Declaration
Hereby I declare that all the above details are true to my Knowledge and belief.
Thanking You,
Place : Chennai
Date : G.Ramaprabha