Making a difference : Transforming dementia
care in hospital
Rachel Thompson, Professional & Practice Development
Lead for Admiral Nursing, Dementia UK
Working in partnership to transform practice
People living with
dementia
Family carers/
friends
Practitioners
Commitment to the care of people with
dementia in hospital settings
SPACE – principles to support good dementia care
1. Staff who are skilled and have time to care.
2. Partnership working with carers.
3. Assessment and early identification of dementia.
4. Care which is person centred and individualised.
5. Environments that are dementia-friendly.
See www.rcn.org.uk/dementia
The Triangle of Care for dementia
1. Carers and their essential role
are identified
2. Staff are ‘carer aware’ and
trained
3. Information sharing and
confidentiality protocols
4. Defined carer post(s)
5. Introduction & information
about service
6. Range of carer support
services available.
Tier 3
Experts/
specialists
Tier 2
Dementia skilled
Tier 1
Dementia Awareness
3 Tiers of education & expertise
General
understanding
Supporting and
delivering person-
centred care
Leadership
Managing complexities
Admiral Nursing
 Qualified specialist dementia nurses
 Provide bio-psychosocial support for family carers & people living
with dementia, particularly during complex periods of transition
 Work in partnership with & provide education, leadership,
development and support to other colleagues and service
providers
 Improved support for carers & people with dementia , reduced
admission to hospital, improved well-being and save money!
Contribution of Admiral Nursing in
acute care
University Hospital
Southampton-
• Saved £250,000 in 1
year
• Improved carer
satisfaction from 23%
to 57% in 6 months and
• continuing …
Evaluation of RCN Development Programme
2013-2014
Association for Dementia Studies, University of Worcester
• 85% of the 211 objectives
identified by Trusts were fully or
partially achieved.
 Patients - improvements in
well-being
 Carers – increased
satisfaction and reduction in
complaints
 Staff - increased confidence
and knowledge
0
5
10
15
20
Jun-13
SPACE Principles score
http://www.worcester.ac.uk/discover/ads-rcn-dementia-development-
programme.html
Innovative projects
Dementia
friendly bays
in A&E
Training and
education
programmes
Patient
passports for
personalised
care
Family
carers
feedback
workshops Carers
passport
Facilitated
activity room for
patients with
dementia
Reduction
of ward
moves
Piloting of a pain
assessment tool for
patients with
dementia Bay nursing and
dining for
patients with
dementia
Recommendations
• Ownership and support
from the highest level
• Open, inclusive and
valuing style of
leadership
• Spread ‘good practice’-
develop champions
• Link with DAA ‘Right
Care- Dementia Friendly
Hospital’ call to action
• Evaluate, reward
successes and keep
focused!

Rachel Thompson presentation from Dementia: Quality of Care 2015

  • 1.
    Making a difference: Transforming dementia care in hospital Rachel Thompson, Professional & Practice Development Lead for Admiral Nursing, Dementia UK
  • 2.
    Working in partnershipto transform practice People living with dementia Family carers/ friends Practitioners
  • 3.
    Commitment to thecare of people with dementia in hospital settings SPACE – principles to support good dementia care 1. Staff who are skilled and have time to care. 2. Partnership working with carers. 3. Assessment and early identification of dementia. 4. Care which is person centred and individualised. 5. Environments that are dementia-friendly. See www.rcn.org.uk/dementia
  • 4.
    The Triangle ofCare for dementia 1. Carers and their essential role are identified 2. Staff are ‘carer aware’ and trained 3. Information sharing and confidentiality protocols 4. Defined carer post(s) 5. Introduction & information about service 6. Range of carer support services available.
  • 5.
    Tier 3 Experts/ specialists Tier 2 Dementiaskilled Tier 1 Dementia Awareness 3 Tiers of education & expertise General understanding Supporting and delivering person- centred care Leadership Managing complexities
  • 6.
    Admiral Nursing  Qualifiedspecialist dementia nurses  Provide bio-psychosocial support for family carers & people living with dementia, particularly during complex periods of transition  Work in partnership with & provide education, leadership, development and support to other colleagues and service providers  Improved support for carers & people with dementia , reduced admission to hospital, improved well-being and save money!
  • 7.
    Contribution of AdmiralNursing in acute care University Hospital Southampton- • Saved £250,000 in 1 year • Improved carer satisfaction from 23% to 57% in 6 months and • continuing …
  • 8.
    Evaluation of RCNDevelopment Programme 2013-2014 Association for Dementia Studies, University of Worcester • 85% of the 211 objectives identified by Trusts were fully or partially achieved.  Patients - improvements in well-being  Carers – increased satisfaction and reduction in complaints  Staff - increased confidence and knowledge 0 5 10 15 20 Jun-13 SPACE Principles score http://www.worcester.ac.uk/discover/ads-rcn-dementia-development- programme.html
  • 9.
    Innovative projects Dementia friendly bays inA&E Training and education programmes Patient passports for personalised care Family carers feedback workshops Carers passport Facilitated activity room for patients with dementia Reduction of ward moves Piloting of a pain assessment tool for patients with dementia Bay nursing and dining for patients with dementia
  • 10.
    Recommendations • Ownership andsupport from the highest level • Open, inclusive and valuing style of leadership • Spread ‘good practice’- develop champions • Link with DAA ‘Right Care- Dementia Friendly Hospital’ call to action • Evaluate, reward successes and keep focused!