This document discusses different continuous improvement methods including PPI, Six Sigma, and Lean. It provides a comparison of the methods and recommends which may be best suited for different types of organizations and processes. For example, PPI is best for service and administrative processes while Six Sigma works well for high volume manufacturing. The document also provides examples of organizations that have successfully implemented continuous improvement programs.

1. Selecting Your
Improvement Programme
Dr Mike Bell
Simple Improvement Ltd.

2. Can you see what is wrong?
The Shadow Board

3. Can you see what is wrong here?

4. What is Continuous Improvement?
Daily Problem Solving – every process, every person, every day
Step by Step

5. 3 Key Questions

6. Sardinia and PDSA

7. My Journey through the Methods

8. How PPI Works

9. Comparison of Improvement MethodsProgramme PPI Six Sigma Lean
Focus Problem Solving Variation Reduction Waste Elimination
Ease of
Implementation Easy Difficult Difficult
Commitment Small Steps Medium Total
Time to Internalise 2 Months 2 Years 5 Years
Lead by Existing Employees Black Belt Statisticians Lean Sensei
Leadership
Involvement Steering Committee
Low
(Run by Black Belts)
Total – Leaders are
the Coaches
Origins US Navy Teams Motorola Toyota
Best for Service & Admin
(Hidden Processes)
Very High Volume
Manufacture
Assembly
Manufacturing

10. Force Fitting

11. The 7 Wastes

12. COPED Wastes

13. Select Your CI Method

14. Hidden Processes tend to be Complex

15. Who Drives the Improvements?

16. Blending Different Methods
Hidden Processes
&
Complex Work
Visible Processes
&
Simple Work

17. Which Method?
1. Contact Centre handling calls
for an insurance company
2. An equipment manufacturer
3. A high volume injection
moulding company
4. Local government
5. Hospital
6. A university

18. Aston APEX Implementation
People trained by Jul 2014
Executive – leadership and overview
Process Managers – 6
Facilitators – 6
Team members – 40-50
APEx
embedded & self
sufficient

19. Feedback from Project Teams 1&2
Positives
• Simple tools and methods that anyone can use
• Liked the structure of the 8-Step Method
• Great benefits working in cross functional teams
• Worthwhile projects, good outcomes
Opportunities for Improvement
• Need much more notice prior to start
• Good problem statement = Good project
• Tailor training manual to Aston University

20. Support Options

21. Selecting Your Improvement Programme
www.simpleimprovement.co.uk